WordPress Rescue Service

wordpress-logo-updateGetting hacked is no fun at all. Not only is your site putting your visitors at risk but your site functionality may also be affected which could be costing you money. Your posts and history may have taken years to build so deleting and starting again may not be a practical option.

Our WordPress Rescue Service aims to recover your WordPress site to good standing.

Our experts will thoroughly clean your site, upgrade all components, remove backdoors and most importantly preserve your data.

  • Perform a full backup of your site and database.
  • Remove all injected and compromised files
  • Remove all compromised plugins, backdoors and security loopholes
  • Preservation of your posts and data
  • Conflict and compatibility check of your WordPress plugins and themes.
  • Manual removal of all obsolete and vulnerable WordPress core files.
  • Update of the latest WordPress core files.
  • Database upgrade to the latest stable WordPress version.
  • Manual update of your outdated WordPress plugins
  • Removal of inactive, obsolete, and vulnerable WordPress plugins.
  • Manual upgrade of both WordPress default themes.
  • Removal of inactive WordPress themes.

Our experts can usually have your site back to full functionality within 48 hours. If your site has been hacked, compromised or defaced, the WordPress Rescue Service is just what you are looking for.

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UK Cheapest – The Smart Choice for Domain Registration

10 Reasons Why People Choose UK Cheapest

With so many domain registrars to choose from it is difficult to determine which deals are the best. If you have done your homework you will have already discovered that the initial registration cost is not the only cost you need to consider. We make calculating hidden fees easy – by not having any!

  • NO Transfer Out Fees – Our Transfer Away fees are £0.00, that’s right, we do not hold you to ransom if you register your domain with us.
  • NO WHOIS Record Fees – It is important to keep your WHOIS details up to date. We do not charge for any changes to your WHOIS record.
  • NO IPSTAG Change Fees – No fee to transfer your UK domain or for IPSTAG changes. Many registrars make this fee so high that you are stuck with them.
  • NO Registrar Lock Fees – It is important to lock your non-UK domain but we don’t extort you for it. We give you FREE control over your Domain Locking.
  • NO Transfer Code Fees – Registrars often quote free transfer outs and then charge you for the AUTH code! Get your auth code from us at ANY time for FREE.
  • NO Parked Domain Ads – To many registrars place ads on your parked domains. WE do not place ANY advertisements on YOUR parked domain names.
  • NO Web Forwarding Fees – Forward your domain to any location and change this setting whenever your wish. For free. No charges. Ever.
  • NO Name Server Change Fees – Change your name servers as you wish. You can change your name servers as often as you want at absolutely no cost. Ever.
  • NO DNS Management Fees – This is often an additional fee based service to your domain registration. With us, you have FULL control over your domain DNS Management at all times.
  • No Email Forwarding Fees – Create an unlimited number of email forwarders (or aliases) for every single one of your domain names. Absolutely no charge. Ever.

Avoid nasty surprises. BEFORE you use another provider, find out their hidden fees.

newgtld2

Great New Top Level Domains available for Registration

The Domain Name Landscape has changed recently.

For years, we had little choice of gTLDs (Global Top Level Domains) and we kinda got used to the idea that it was all about .co.uk, .com, .net.

But times have changed.

There are now new gTLDs for all business categories and organisation types.

If your business is accountancy, no longer do you fight to register “MyFirm.com”, you can register the more appropriate “MyFirm.accountants”. How good does that look?

But, you need to hurry. These new tLDS are catching on, and as with the original domain name extensions, soon all the great names will be gone.

Extensions we have added and that are available for registration right now include:

  • .accountants
  • .agency
  • .business
  • .associates
  • .catering
  • .cleaning
  • register-a-domain-name.consulting
  • .design
  • .enterprises
  • .estate
  • .events
  • .gifts
  • .guide
  • .life
  • .limited
  • .media
  • .network
  • .photos
  • .photography
  • .plumbing
  • .properties
  • .pub
  • .restaurant
  • .solutions
  • .town
  • .vet

Register and reserve your business relevant names now – before someone else does!

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How to add Web Site Builder to your Hosting Plan

How to Upgrade Web Presence Builder

All Hosting Plans come equipped with a fully functional version of the Web Presence Builder Trial installed. This enables you to try the product before you commit.

To publish a site built using the Web Presence Builder Trial, you will need to upgrade your Hosting Plan to include a Web Presence Builder license. Login to your Client Area and follow the instructions below.

How to Improve the Performance of your Website

Screen Shot 2015-05-16 at 17.27.18Improve your Website Performance with Compression

Enabling compression features on your website can vastly increase the performance of your website.

This occurs by instructing the server to compress data sent to the browser. The browser then proceeds to decompress the data it receives.

This reduces the amount of data physically sent to your client browser resulting in a shorter data transfer time. It’s actually very easy to implement. Data transfer can be reduced by more than 80% overall.

Add the following instructions to the bottom of your .htaccess file in your website document root folder.

# Start of UK Cheapest Optimisation
# Gzip Browser Compression and Cacheing Recommendation
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/xml
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/x-javascript
ExpiresActive On
ExpiresByType image/jpg "access 1 year"
ExpiresByType image/jpeg "access 1 year"
ExpiresByType image/gif "access 1 year"
ExpiresByType image/png "access 1 year"
ExpiresByType text/css "access 1 month"
ExpiresByType application/pdf "access 1 month"
ExpiresByType text/x-javascript "access 1 month"
ExpiresByType application/x-shockwave-flash "access 1 month"
ExpiresByType image/x-icon "access 1 year"
ExpiresDefault "access 2 days"
# End of UK Cheapest Optimisation

That’s all there is to it. Data between the server and the client will now be compressed, smaller and faster.

Essential PHP Modules included with all Hosting Plans

Screen Shot 2015-05-16 at 16.44.12Which PHP Modules are included in our Shared Hosting Plans?

It is essential to have the right PHP modules installed in order to get the most out of the most recent web applications such as WordPress, Magento, Drupal and many others.

As standard, the following PHP modules are installed for all accounts:

  • php-mbstring
  • php-gd
  • php-5.4
  • php-pdo
  • php-bcmath
  • php-imap
  • php-devel
  • php-cli
  • php-soap
  • php-xml
  • php-mysql
  • php-common
  • php-mcrypt

If you require a module that is not listed here, simply submit a ticket to the helpdesk and we can usually arrange for it to be installed for you – at no additional cost as always.

Data validation for COM NET ORG ICANN domains

Screen Shot 2015-05-16 at 16.54.09From January 2014 ICANN have introduced new regulations so that domain owners will have to complete a verification process when a domain is transferred, a new domain is registered or changes are made to the WHOIS details.

An automated email will be sent to the registrant contact as listed on the WHOIS asking you to click on a link to verify the registrant email address.

What will the email look like?

Please be advised that as of the 1st January 2014 it has now become a mandatory requirement from the Internet Corporation for Assigned Name and Numbers (ICANN) that all ICANN accredited registrars verify the WHOIS contact information for all new domain registrations, domain transfers and registrant contact modifications.

You have received this email as you have recently registered one or more domains from ukcheapest with the following registrant details:

Name: 
Email Address:

Under the changes requested by ICANN you need to verify your registrant email address. Please click on the link below to verify this email address.

https://www.verify-whois.com/

Who is ICANN?

ICANN are the Internet Corporation for Assigned Names and Numbers who set out policies for registrars of gTLD domains.

How do I get my approval email resent?

Please contact Live Support or submit a ticket to the HelpDesk and our team will resend the verification email.

What if I have WHOIS ID protection enabled?

ID protection hides your contact details from the WHOIS but does not change the contact details registered to your domain. The verification email will still reach the registrant email address.

How do I check / update the registrant email address?

To check or update the registrant email address, please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to the drop-down arrow next to Manage Domain
4. Hit Edit Contact Information

What happens if I don’t complete the verification?

The domain will be suspended if verification is not completed within 15 days of the verification email being sent. This rule is set by ICANN and not by us.

Data validation for UK domains

uk-nominetAs of 6th May Nominet have updated their data validation processes.

Nominet will attempt to validate all registrant name and address data through their third party sources at the point of registration or when the WHOIS contact details are updated.

How does Nominet validate my details?

Nominet will check the registrant name agaist the Electoral Roll and Company’s House . The domain must be registered to an individual person or a registered LTD or PLC company.

Nominet will check the registrant address against the Royal Mail Postcode file, international addresses will be checked against similar sources where they exist.

What happens if my details cannot be validated?

If Nominet are unable to validate the registrant name or address they will contact you on the email address that the domain is registered to informing you of the steps that you need to take to complete validation.

If the validation process is not completed, Nominet will suspend the domain.

How can I check the details?

You can check the domain name on the WHOIS to see if the domain has passed validation:

Domain WHOIS check

How can I update the registrant address?

To update the registrant address, please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to the drop-down arrow next to Manage Domain
4. Hit Edit Contact Information

To ensure that the address is validated please check that it matches the address stored on the Royal Mail Postcode address website.

How can I update the registrant name?

If the registrant name is not of an individual person or valid LTD or PLC company, please contact Nominet to update the registrant Name.

Nominet’s contact details.

Where can I find further information on the data validation process?

Nominet Data validation process

How to Upgrade to “Unlimited” Hosting

Upgrade your Hosting Plan to UK-Cheapest “Unlimited”

It’s not always possible to know how much storage you need, nor is it easy to calculate how to allocate resources between your hosting plan features. It is for this reason we offer “Unlimited”, a plan with no set limits on traffic, bandwidth, mailboxes or storage.

Never again worry about filling up a mailbox, running out of web storage or needing another MySQL database. “Unlimited” is the ULTIMATE shared hosting plan for any growing business – there’s no need to know your web resource requirements in advance.

“Unlimited” is the perfect plan for your Business and for anyone who takes their online web presence seriously. Upgrading your account is easy and instant. Login to your Client Area and upgrade today!

What exactly does “Unlimited” mean?

Unlimited means that there is no set limit on the disk space or bandwidth that your site uses. The unlimited shared hosting plan is designed for small business use, or personal use. Heavy resources users, in terms of disk space, bandwidth, cpu and memory will be advised to consider suitable upgrade paths to dedicated, VPS or cloud servers. These plans are not suitable for storage of private files or file sharing or for users attempting to resell or host large numbers of unrelated websites.

Plesk 12 Stuck in Power User View

sshPlesk panel stuck in SMB / Power User Mode and Interface Management options are missing

Plesk admin login does not show full admin interface with service plans, subscriptions, domains etc.

If this happens, you need to resort to the command line to disable “Power User View”.

As root user execute the following command:

# /usr/local/psa/bin/poweruser --off

When you access the panel through your browser you will now see “Service Provider View”.

How to: Setup Email using Microsoft Office Outlook

Access Email from Microsoft Office Outlook 2010

To set up Microsoft Office Outlook 2010:

  1. Open Microsoft Office Outlook 2010.
  2. Go to File > Info > Add Account.
  3. Select the checkbox Manually configure server settings or additional server types. Click Next.

    ol2010 new email 2

  4. Select the Internet Email option and click Next.

    ol2010 new email 3

  5. Specify the following:
    • Your name.
    • Your email address.
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
    • Incoming mail server. Type your domain name. For example, example.com.
    • Outgoing mail server (SMTP). Type your domain name. For example, example.com.
    • User Name. Specify your full email address. Example: johndoe@example.com.
    • Password. Most likely, this password coincides with the password you use for logging in to Plesk.
    • Require logon using Secure Password Authentication (SPA). Leave this option cleared.

      ol2010 new email 4

  6. Click More Settings, open the Outgoing Server tab and check My outgoing server (SMTP) requires authentication.

    advanced-settings-outlook.gif

  7. Click Next.
  8. Click Finish.

How to: Setup Email using Microsoft Outlook Express

Access Email from Microsoft Outlook Express

The instructions provided in this section were verified against Microsoft Outlook Express 6. They might not work with earlier or later versions of Microsoft Outlook Express.

To set up Microsoft Outlook Express:

  1. Open Microsoft Outlook Express.
  2. Go to Tools > Accounts.
  3. Click the Add button and select the Mail item.
  4. Enter your name as you want it to appear in any messages you send, and click Next.

  5. Type your email address, and click Next.

    outlook-exp-2

  6. Specify the following settings:
    • Protocol of your incoming mail server.

      If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.

    • Incoming mail server. Specify your website’s Internet address.
    • Outgoing mail server. Specify your website’s Internet address.

  7. Click Next.
  8. Specify the following:
    • Your account name. Type your email address in the Account name box.
    • Your password. Most likely, this password coincides with the password you use for logging in to Plesk.
    • Remember password checkbox. Leave it selected if you do not want to be prompted to enter password each time your email program connects to the mail server to check for new mail, and click Next.

  9. To complete setting up your email program, click Finish.

How to: Setup Email using Mozilla Thunderbird

Access Email from Mozilla Thunderbird

The instructions provided in this section were verified against Mozilla Thunderbird 31.4.0. They might not work with earlier or later versions of Mozilla Thunderbird.

To set up Mozilla Thunderbird:

  1. Open Mozilla Thunderbird.
  2. Click Email under the Create a new account heading.
  3. Click the Skip this and use my existing email button.
  4. Specify the following:
    • Your name, as you want it to appear in any messages you send.
    • Your email address and password.

      Thunderbird

  5. Click Continue.
  6. If Thunderbird fails to find the settings automatically, specify the following:
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.

      ThunderbirdMailAccountSetup2

  7. Click Done.

If you set up a mail account manually, please use the following typical combinations of connection security and authentication method settings. If the settings do not work for you, ask your hosting provider about the correct combination.

On Linux, SMTP, IMAP, POP3:

  • SSL: STARTTLS
  • Authentication: Encrypted password

    On Windows, IMAP:

  • SSL: None
  • Authentication: Encrypted password

    On Windows, SMTP, POP3:

  • SSL: None
  • Authentication: Normal password

Other parameters that you may need when configuring your account manually:

  • POP3 port: 110
  • IMAP port: 143
  • SMTP port: 25
  • Username. Your full email address. For example: johndoe@example.com.
  • Incoming server address (POP3/IMAP). Specify your website’s Internet address. Example: example.com
  • Outgoing server address. Specify your website’s Internet address. Example: example.com