So you want to setup your email on your new Android device? Don’t worry, it’s easy – we’ll have you up and running in 5 minutes. Just follow these steps…

• Open your Android device email application
• If you already have an email account set up, Press Menu and tap Accounts. Press Menu again and tap Add Account.
• Type your email address and password then hit Next
• Select IMAP to use your mail direct on the server. (Use POP if you want to permenantly download emails to your actual device rather than viewing them from the server.)

Incoming Server settings:

Username: your email address
Password: your password
IMAP server: mail.yourdomainnamehere.com
Port: 143
Security type: None
IMAP path prefix: leave blank

Outgoing server settings:

Most ISP do not allow 3rd party SMTP servers, so you will need to use that provided by your ISP, see here for more details: Find your ISP SMTP Server Name

Re: Mail being bounced even though Mailbox exists, bounce message

“Hi. This is the qmail-send program at server.mailserver.com.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.”

Take a look in the mail log file:

tail -1500 /usr/local/psa/var/log/maillog

You see errors such as this:

Unable to stat entry '/usr/local/psa/handlers/info'

To resolve you need to remove and rebuil all mail handlers as follows:

1. Stop the mail service

    # /usr/local/psa/admin/sbin/mailmng --stop-service

    OR

    # service qmail stop

2. Backup old handlers in a temporary directory

    # mkdir /usr/local/temp

    # cp -a /usr/local/psa/handlers/before-* /usr/local/temp/

    # cp -a /usr/local/psa/handlers/info /usr/local/temp/

3. Remove the handlers

    # rm -rf /usr/local/psa/handlers/before-*/*

    # rm -rf /usr/local/psa/handlers/info/*

4. Recreate handlers using mchk utility

    # /usr/local/psa/admin/sbin/mchk --with-spam

5. Start mail service:

    # /usr/local/psa/admin/sbin/mailmng --start-service

    OR 

    service qmail start

This may take a little time however it will resolve all errors.

Once you have created a mailbox in Plesk e.g. sales@yourdomainname.co.uk, you can create email aliases in Plesk for the mailbox e.g. billing@yourdomainname.co.uk so that any mail sent to one of the email aliases will be delivered to the mailbox.

Please follow the link below for a tutorial:
How to create an email alias in Plesk

For further support and assistance on setting up your email review the following tutorials:

How to create an email redirect in Plesk

How to create a POP email account (mailbox) in Plesk

Setup your email using Microsoft Outlook Express (mail client)

How to setup a POP account in Microsoft Outlook

If you have any problems with setting up your email services please let us know.

To setup your email in Outlook Express please review the following guide:

Step-by-step: Setting up your email in Outlook Express

For more information you might find this hosting guide index useful:

Web Hosting Help Centre

To create a catch-all email account in Plesk please review the following guide:

Step-by-step: Creating a catch-all email account in Plesk

To create a catch-all email account on a parked domain, please create the email forwarding alias ‘catchall’ in your Domain Control Panel, please see the following Knowledgebase article on how to create an email forwarding alias for a parked domain:

Creating an email forwarding alias for a parked domain

We would recommend that you create specific email forwarding aliases in place of a catch-all, as a catch-all is likely to attract spam.

For more information you might find this hosting guide index useful:

Web Hosting Help Centre

Before you can setup a POP / IMAP account in your email client i.e. Microsoft Outlook you will need to create a mailbox in your Plesk control panel, please view the following tutorial on how to setup a mailbox in Plesk:

How to create a mailbox in Plesk

For further support and assistance on setting up your email review the following tutorials:

How to create an email redirect (forwarder)

Setup your email using Microsoft Outlook Express (mail client)

How to setup a POP account in Microsoft Outlook

If you have any problems setting up mailboxes please let us know.

How do I setup email forwarding aliases for my domain name?

In an effort to minimise SPAM to your domain name, all email automatically bounces UNLESS you have setup an alias. So, in effect you setup which email addresses will be valid.

1. Login to your domain name control panel
2. On the Features menu on the right, click on “Email Forwarding”
3. In the alias text box on the left type the alias name, eg. “sales”
4. In the destination text box on the right type the target email address eg. “myhomeaddress@hotmail.co.uk”
5. Now press the “Add” button on the right of the destination email address.
6. Now all email sent to “sales@yourdomain.co.uk” will be redirected to “myhomeaddress@hotmail.co.uk”
7. Add as many aliases as you wish, eg. “info”, “webmaster”, “bob” etc.

For more domain help visit:

Domain Help Centre