Forgot or lost your password?

It can happen from time to time. Don’t worry, we will have a copy of your login details winding their way across the internet to your mailbox in no time at all!

We can send a copy of your passwords by email for the following services:

• Domain name control panel (DCP)
• Plesk Client Login (your clientXXXXX password)
• Sitebuilder password

We cannot send the following passwords however you can reset them yourself:

• FTP details of users you have created
• Mailbox passwords that you have created
• Passwords for domain names that you have added to your multi-domain hosting account

Solution: Visit our Forgotten Password page to get a copy on its way to you straight away. This is an automated service, your password will be sent immediately.

Keywords: Forgot password, forgotten password, lost password

This video tutorial will show you how to change your clientXXXXX password in Plesk.

This video tutorial will show you how to password protected directory in Plesk.

To password protect a directory please review the following guide:

Step-by-step: Password protecting a directory

For tutorials and help guides on all aspects related to your hosting account please follow the link below:

Web Hosting Help Centre