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Service Status

Welcome to the UKC service system status page.

Any planned outages are listed here along with any current system problems. Before contacting support please check the information below.

If you are experiencing problems that are not details on this page then please do not hesitate to contact our Customer Services HelpDesk.




Legacy Server Group MICROLITE9 ->8 Consolidation - Completed
As part of our performance improvement programme we are replacing server group MICROLITE9. We are migrating ALL client accounts from MICROLITE9 to MIROLITE8. All data, settings, usernames and passwords will be retained and transferred. The only noticeable change will be if you access the panel directly in which case simply use http://www.microlite8.com:8443 instead of http://www.microlite9.com:8443. For your domain names please use ns.microlite8.com and ns2.microlite8.com for reference this server. If you must access the server directly via IP please use the IP address 184.173.23.13. We will ensure to keep any service interruption to a minimum. Please report any problems you experience. Thank you for your patience.


 

Legacy Server Group MICROLITE25->5 Consolidation - Completed
As part of our performance improvement programme we are replacing server group MICROLITE25. We are migrating ALL client accounts from MICROLITE25 to MIROLITE5. All data, settings, usernames and passwords will be retained and transferred. The only noticeable change will be if you access the panel directly in which case simply use http://www.microlite5.com:8443 instead of http://www.microlite25.com:8443. For your domain names please use ns.microlite5.com and ns2.microlite5.com for reference this server. If you must access the server directly via IP please use the IP address 184.173.23.61. We will ensure to keep any service interruption to a minimum. Please report any problems you experience. Thank you for your patience.


 

Legacy Server Group MICROLITE6->10 Consolidation - Completed
As part of our performance improvement programme we are replacing server group MICROLITE6. We are migrating ALL client accounts from MICROLITE6 to MIROLITE10. All data, settings, usernames and passwords will be retained and transferred. The only noticeable change will be if you access the panel directly in which case simply use http://www.microlite10.com:8443 instead of http://www.microlite6.com:8443. For your domain names please use ns.microlite10.com and ns2.microlite10.com for reference this server. If you must access the server directly via IP please use the IP address 174.123.47.59. We will ensure to keep any service interruption to a minimum. Please report any problems you experience. Thank you for your patience.



MICROLITE3 Plesk 11 Upgrade - Upgrade Panel from PP9 to PP11


  • Date: Sunday 24th February 2013
  • Time: 1000HRS - 1900HRS
  • During the upgrade period there may be disruption to services on your server. We do not expect a total outage, however performance will be decreased whilst the upgrade process takes place. We will advise you upon completion of the upgrade. For more information see: UK Cheapest - MICROLITE3 Plesk Upgrade


MICROLITE4 Plesk 11 Upgrade - Upgrade Panel from PP9 to PP11 (COMPLETED)


  • Date: Saturday 23rd February 2013
  • Time: 1000HRS - 1900HRS
  • During the upgrade period there may be disruption to services on your server. We do not expect a total outage, however performance will be decreased whilst the upgrade process takes place. We will advise you upon completion of the upgrade. For more information see: UK Cheapest - MICROLITE4 Plesk Upgrade


MICROLITE2 Plesk 11 Upgrade - Upgrade Panel from PP9 to PP11 (COMPLETED)


  • Date: Sunday 17th February 2013
  • Time: 1000HRS - 1900HRS
  • During the upgrade period there may be disruption to services on your server. We do not expect a total outage, however performance will be decreased whilst the upgrade process takes place. We will advise you upon completion of the upgrade. For more information see: UK Cheapest - MICROLITE2 Plesk Upgrade


Server Status - Server operations and performance:


  • DNS Servers -> Normal - no issues
  • Plesk Servers -> Normal - no issues
  • Ensim Servers -> Normal - no issues


Network Status - Network operations and performance level:


  • London Datacentre (UK) -> Normal - no issues
  • Houston Datacentre (US) -> Normal - no issues


Ticket Status - Tickets are currently being responded to: < 1 business hour



Weekly Maintenance: All Servers - Saturday evenings from 22:00


We perform weekly maintenance to all servers on a Sunday evening between 2200 and 0400. This time has shown to be the least active period for the servers and so any maintenance will have minimal effect.