{"id":2414,"date":"2015-06-18T17:42:32","date_gmt":"2015-06-18T16:42:32","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=2414"},"modified":"2026-08-14T22:19:47","modified_gmt":"2026-08-14T21:19:47","slug":"parked-domains-setting-up-email-forwarding","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/parked-domains-setting-up-email-forwarding\/","title":{"rendered":"How to Set Up Email Forwarding on a Parked Domain"},"content":{"rendered":"<div class=\"ukc-organic-guide\"><section class=\"ukc-organic-hero\" aria-labelledby=\"email-forward-answer\"><p class=\"ukc-organic-kicker\">Parked-domain email forwarding<\/p><h2 id=\"email-forward-answer\">Create an address at your domain and forward its messages to an inbox you already use<\/h2><p class=\"ukc-organic-lead\"><strong>Email forwarding is included with every UKC domain while it uses the UKC parking service.<\/strong> A forwarding address redirects incoming messages but does not store them and is not a mailbox you can configure in Outlook or a phone.<\/p><div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/clientarea.php\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"client_area\">Manage My Domain<\/a><a class=\"ukc-organic-text-link\" href=\"#steps\">Set up forwarding<\/a><\/div><div class=\"ukc-organic-facts\"><article><span>ADDRESS<\/span><strong>you@yourdomain<\/strong><small>Memorable public identity<\/small><\/article><article><span>DELIVERY<\/span><strong>Existing inbox<\/strong><small>Messages are passed onwards<\/small><\/article><article><span>REQUIREMENT<\/span><strong>UKC parking<\/strong><small>Nameservers must use the service<\/small><\/article><\/div><\/section><nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#steps\">Setup<\/a><a href=\"#difference\">Forwarding or mailbox<\/a><a href=\"#delivery\">Delivery checks<\/a><a href=\"#faq\">Questions<\/a><\/nav>\n<h2 id=\"steps\">How do I add an email forwarding address?<\/h2><ol class=\"ukc-organic-steps two\"><li><span>1<\/span><div><strong>Open My Domains<\/strong><p>Sign in to the UKC Client Area, select the domain and open its current Domain Tools.<\/p><\/div><\/li><li><span>2<\/span><div><strong>Check Parking Status<\/strong><p>The domain must use UKC parking nameservers for the parking server to receive and forward its email.<\/p><\/div><\/li><li><span>3<\/span><div><strong>Open Email Forwarding<\/strong><p>Enter the local part you want, such as hello, and the complete existing destination mailbox.<\/p><\/div><\/li><li><span>4<\/span><div><strong>Save and test<\/strong><p>Send a new message from a different email service. Check the destination inbox and its junk folder.<\/p><\/div><\/li><\/ol>\n<h2 id=\"difference\">Do I need forwarding or a real mailbox?<\/h2><div class=\"ukc-organic-table-wrap\" role=\"region\" aria-label=\"Email forwarding and mailbox comparison\" tabindex=\"0\"><table class=\"ukc-organic-table\"><thead><tr><th>Need<\/th><th>Email forwarding<\/th><th>Custom Domain Email mailbox<\/th><\/tr><\/thead><tbody><tr><th>Receive messages<\/th><td>Passes them to another inbox<\/td><td>Stores them in its own mailbox<\/td><\/tr><tr><th>Webmail<\/th><td>No<\/td><td>Yes, through webmail.ukc.uk<\/td><\/tr><tr><th>Mail app setup<\/th><td>No POP or IMAP login<\/td><td>POP, IMAP and authenticated SMTP<\/td><\/tr><tr><th>Reply from the domain<\/th><td>Depends on a separately configured sending service<\/td><td>Yes, using the mailbox SMTP service<\/td><\/tr><tr><th>Cost<\/th><td>Included domain tool<\/td><td>Optional paid add-on with plans differing mainly by mailbox size<\/td><\/tr><\/tbody><\/table><\/div>\n<h2 id=\"delivery\">Why has a forwarded message not arrived?<\/h2><div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Parking status changed<\/h3><p>If another provider&#8217;s nameservers are authoritative, UKC parking tools cannot control mail delivery for the domain.<\/p><\/article><article class=\"ukc-organic-card\"><h3>The destination rejected it<\/h3><p>Forwarded mail can still be filtered by the receiving service. Check junk, rules, storage limits and any rejection notice.<\/p><\/article><article class=\"ukc-organic-card\"><h3>The source address is wrong<\/h3><p>Confirm spelling before testing and send a completely new message rather than replying inside an old conversation.<\/p><\/article><article class=\"ukc-organic-card\"><h3>DNS is still updating<\/h3><p>Nameserver and mail-routing changes can remain cached. Avoid repeatedly changing settings while the first update is settling.<\/p><\/article><\/div>\n<aside class=\"ukc-organic-note\"><strong>Forwarding is not an SMTP service.<\/strong><p>If you want to send and receive as the domain in an email app, use Custom Domain Email or a shared-hosting mailbox.<\/p><\/aside>\n<h2 id=\"faq\">Forwarding questions<\/h2><div class=\"ukc-organic-faq\"><details open><summary>Which nameservers mean the domain is parked?<\/summary><p>Current UKC parking uses ns.ukc.uk and ns2.ukc.uk. Older ns.microlite1.com and ns2.microlite1.com names are supported aliases and do not need changing solely because they look older.<\/p><\/details><details><summary>Can I forward to Gmail or Microsoft mail?<\/summary><p>You can enter an existing destination address, but the receiving provider still applies its own filtering, policies and storage limits.<\/p><\/details><details><summary>Can Support test my private inbox?<\/summary><p>No password is needed. Tell Support the forwarding address, destination provider, test time and any rejection message.<\/p><\/details><\/div>\n<section class=\"ukc-organic-final\"><div><p class=\"ukc-organic-kicker\">Use the right email service<\/p><h2>Forward to an inbox, or add a mailbox for full sending and storage<\/h2><p>Start with the domain tools in your Client Area.<\/p><\/div><div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/clientarea.php\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"client_area\">Manage My Domain<\/a><\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Parked-domain email forwarding Create an address at your domain and forward its messages to an inbox you already use Email forwarding is included with every UKC domain while it uses the UKC parking service. A forwarding address redirects incoming messages but does not store them and is not a mailbox you can configure in Outlook &#8230; <a title=\"How to Set Up Email Forwarding on a Parked Domain\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/parked-domains-setting-up-email-forwarding\/\" aria-label=\"Read more about How to Set Up Email Forwarding on a Parked Domain\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[35],"tags":[],"class_list":["post-2414","post","type-post","status-publish","format-standard","hentry","category-domain-names"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Parked Domain Email Forwarding Setup Guide<\/title>\n<meta name=\"description\" content=\"Create an 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