{"id":2747,"date":"2015-07-02T12:54:31","date_gmt":"2015-07-02T11:54:31","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=2747"},"modified":"2026-08-14T21:08:50","modified_gmt":"2026-08-14T20:08:50","slug":"catch-all-delete-catchall-catch-all-email","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/catch-all-delete-catchall-catch-all-email\/","title":{"rendered":"Catch-All Email: Should You Use It?"},"content":{"rendered":"<div class=\"ukc-organic-guide\"><section class=\"ukc-organic-hero\" aria-labelledby=\"catchall-answer\"><p class=\"ukc-organic-kicker\">Catch-all email explained<\/p><h2 id=\"catchall-answer\">A catch-all receives mail sent to undefined addresses at your domain, but rejecting unknown recipients is usually safer<\/h2><p class=\"ukc-organic-lead\"><strong>Catch-all delivery can rescue a mistyped address, but it also accepts spam sent to invented names and can hide customer mistakes.<\/strong> Create explicit mailboxes, aliases or forwarders for addresses you actually advertise, then reject mail to everyone else.<\/p><div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/clientarea.php\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"client_area\">Open UKC Client Area<\/a><a class=\"ukc-organic-text-link\" href=\"#decision\">Decide whether to use it<\/a><\/div><div class=\"ukc-organic-facts\"><article><span>BENEFIT<\/span><strong>Catches typos<\/strong><small>Mail to an undefined name can arrive<\/small><\/article><article><span>RISK<\/span><strong>More spam<\/strong><small>Invented recipients are accepted<\/small><\/article><article><span>DEFAULT<\/span><strong>Reject unknown<\/strong><small>Use named addresses instead<\/small><\/article><\/div><\/section><nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#meaning\">How it works<\/a><a href=\"#decision\">Should you use it<\/a><a href=\"#plesk\">Plesk setting<\/a><a href=\"#alternatives\">Alternatives<\/a><\/nav>\n<h2 id=\"meaning\">What does catch-all email do?<\/h2><p>If <strong>sales@example.com<\/strong> exists but someone sends to <strong>sale@example.com<\/strong>, a catch-all can deliver the mistyped message to a chosen mailbox. Without a catch-all, the mail server rejects the undefined recipient. Catch-all affects incoming recipient handling only. It does not create separate inboxes or make invented addresses valid for sending.<\/p>\n<h2 id=\"decision\">Should a small business enable catch-all?<\/h2><div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Possible benefit<\/h3><p>It can recover messages when a customer makes a small typing error in the part before the @ sign.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Spam cost<\/h3><p>Automated senders try many invented names, so the receiving mailbox can collect substantially more junk.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Mistakes stay hidden<\/h3><p>Customers may keep using a wrong address because their message appeared to work.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Clearer alternative<\/h3><p>Create explicit aliases for likely variations and reject all other unknown recipients.<\/p><\/article><\/div>\n<aside class=\"ukc-organic-note\"><strong>Recommended for most domains:<\/strong> use named mailboxes and aliases, publish one clear contact address and reject mail to nonexistent users.<\/aside>\n<h2 id=\"plesk\">How do you change unknown-recipient handling in Plesk?<\/h2><ol class=\"ukc-organic-steps two\" style=\"grid-template-columns:repeat(auto-fit,minmax(min(100%,480px),1fr))\"><li><span>1<\/span><div><strong>Open Mail Settings<\/strong><p>Sign in to Plesk, open Mail and then Mail Settings for the correct domain.<\/p><\/div><\/li><li><span>2<\/span><div><strong>Find nonexistent-user mail<\/strong><p>Review the option for messages sent to addresses that do not exist.<\/p><\/div><\/li><li><span>3<\/span><div><strong>Choose Reject<\/strong><p>Use rejection as the safer normal setting, or select the available forwarding option only when there is a clear need.<\/p><\/div><\/li><li><span>4<\/span><div><strong>Save and test<\/strong><p>Send from an external account to one real address and one invented address.<\/p><\/div><\/li><\/ol>\n<p>The options shown can vary by service and server policy. Parked-domain Email Forwarding and Custom Domain Email are managed in the domain control centre rather than Plesk.<\/p>\n<h2 id=\"alternatives\">Better ways to cover important addresses<\/h2><div class=\"ukc-organic-table-wrap\" role=\"region\" aria-label=\"Catch-all alternatives\" tabindex=\"0\"><table class=\"ukc-organic-table\"><thead><tr><th>Option<\/th><th>Use it for<\/th><th>Advantage<\/th><\/tr><\/thead><tbody><tr><th>Mailbox<\/th><td>A person or team that needs its own inbox<\/td><td>Separate storage, login and sending identity<\/td><\/tr><tr><th>Alias<\/th><td>An additional public address for an existing mailbox<\/td><td>Covers useful variations without accepting every name<\/td><\/tr><tr><th>Forwarder<\/th><td>Sending messages on to another inbox<\/td><td>Simple delivery without another inbox to check<\/td><\/tr><tr><th>Reject unknown<\/th><td>All names you have not deliberately created<\/td><td>Reduces junk and exposes incorrect addresses<\/td><\/tr><\/tbody><\/table><\/div>\n<div class=\"ukc-organic-faq\"><details open><summary>Does catch-all create unlimited mailboxes?<\/summary><p>No. All undefined addresses go to the chosen destination and do not become separate mailboxes.<\/p><\/details><details><summary>Can I send from any catch-all address?<\/summary><p>Not automatically. Sending identities must be configured and authenticated separately.<\/p><\/details><details><summary>Will disabling it lose legitimate mail?<\/summary><p>Mail to real mailboxes and aliases continues. Messages to undefined or mistyped names will be rejected, so create any important variations first.<\/p><\/details><details><summary>Why am I receiving mail for random names?<\/summary><p>A catch-all may be enabled, or an existing wildcard-style rule may forward mail to the mailbox. Review the domain&#8217;s mail settings.<\/p><\/details><\/div><section class=\"ukc-organic-final\"><div><p class=\"ukc-organic-kicker\">Keep business email predictable<\/p><h2>Create the addresses people need and reject the rest<\/h2><p>This gives customers clear contact points without filling one inbox with mail to invented recipients.<\/p><\/div><div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/clientarea.php\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"client_area\">Manage My Services<\/a><a href=\"https:\/\/www.uk-cheapest.co.uk\/support\/plesk-12-setting-up-your-email\/\" data-ukc-organic-cta=\"guide\" data-ukc-organic-destination=\"email_setup_guide\">Read Email Setup Guide<\/a><\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Catch-all email explained A catch-all receives mail sent to undefined addresses at your domain, but rejecting unknown recipients is usually safer Catch-all delivery can rescue a mistyped address, but it also accepts spam sent to invented names and can hide customer mistakes. Create explicit mailboxes, aliases or forwarders for addresses you actually advertise, then reject &#8230; <a title=\"Catch-All Email: Should You Use It?\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/catch-all-delete-catchall-catch-all-email\/\" aria-label=\"Read more about Catch-All Email: Should You Use It?\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-2747","post","type-post","status-publish","format-standard","hentry","category-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Catch-All Email Explained: Setup, Risks and Alternatives<\/title>\n<meta name=\"description\" content=\"Learn what catch-all email does, why it attracts spam and 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