{"id":2776,"date":"2015-07-02T14:28:45","date_gmt":"2015-07-02T13:28:45","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=2776"},"modified":"2026-08-14T23:05:35","modified_gmt":"2026-08-14T22:05:35","slug":"about-us","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/about-us\/","title":{"rendered":"About UK Cheapest and UKC Support"},"content":{"rendered":"<div class=\"ukc-organic-guide\"><section class=\"ukc-organic-hero\" aria-labelledby=\"about-ukc-answer\"><p class=\"ukc-organic-kicker\">Domains, websites, email and hosting<\/p><h2 id=\"about-ukc-answer\">UK Cheapest helps individuals and small businesses register domains and put them to practical use<\/h2><p class=\"ukc-organic-lead\"><strong>UKC has provided UK domain and hosting services since 2002.<\/strong> Customers can register and manage a domain, create a simple included website, add forwarding or a mailbox, host a fuller website with Plesk and Sitejet, or ask the UK-based support team for help.<\/p><div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/www.uk-cheapest.co.uk\/\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"main_site\">Visit UK Cheapest<\/a><a class=\"ukc-organic-text-link\" href=\"#services\">See our services<\/a><\/div><div class=\"ukc-organic-facts\"><article><span>SINCE<\/span><strong>Operating since 2002<\/strong><small>Long-standing UK service<\/small><\/article><article><span>CONTROL<\/span><strong>Client Area and Plesk<\/strong><small>Manage services online<\/small><\/article><article><span>HELP<\/span><strong>UK-based support<\/strong><small>Guides and tickets<\/small><\/article><\/div><\/section><nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#services\">Services<\/a><a href=\"#platforms\">Platforms<\/a><a href=\"#support\">Support<\/a><a href=\"#faq\">Questions<\/a><\/nav>\n<h2 id=\"services\">What can you do with UK Cheapest?<\/h2><div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Register and manage domains<\/h3><p>Search UK and global extensions, manage nameservers and DNS, and keep registration details and renewals under control.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Use included domain tools<\/h3><p>Every domain includes Domain Website Builder, DNS Manager, Web Forwarding and Email Forwarding while it uses UKC parking services.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Host a full website<\/h3><p>Shared hosting uses Plesk Obsidian and includes Sitejet, Let&#8217;s Encrypt SSL, Imunify, WordPress Toolkit and Plesk application tools.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Create a professional identity<\/h3><p>Add hosting mailboxes or Custom Domain Email, or ask UKC about a professionally built website when self-service is not the right fit.<\/p><\/article><\/div>\n<h2 id=\"platforms\">Which control area should I use?<\/h2><div class=\"ukc-organic-table-wrap\" role=\"region\" aria-label=\"UKC service control areas\" tabindex=\"0\"><table class=\"ukc-organic-table\"><thead><tr><th>Area<\/th><th>Use it for<\/th><\/tr><\/thead><tbody><tr><th>UKC Client Area<\/th><td>Orders, invoices, renewals, domain access, hosting access and support tickets<\/td><\/tr><tr><th>Domain Tools<\/th><td>DNS, nameservers, forwarding, Domain Website Builder and parking add-ons<\/td><\/tr><tr><th>Plesk Obsidian<\/th><td>Hosted websites, files, databases, mailboxes, SSL, WordPress and Sitejet<\/td><\/tr><tr><th>Support centre<\/th><td>Step-by-step public guides for common customer tasks<\/td><\/tr><\/tbody><\/table><\/div>\n<h2 id=\"support\">How does UKC support work?<\/h2><ol class=\"ukc-organic-steps two\"><li><span>1<\/span><div><strong>Start with the guide<\/strong><p>Search the support centre for the exact task or message. Current guides use the same names shown in the Client Area and Plesk.<\/p><\/div><\/li><li><span>2<\/span><div><strong>Check service details<\/strong><p>Open the affected domain or hosting service and note its assigned server, current status and recent changes.<\/p><\/div><\/li><li><span>3<\/span><div><strong>Open a ticket when needed<\/strong><p>Describe the goal, domain or service, time and exact error without sending passwords.<\/p><\/div><\/li><li><span>4<\/span><div><strong>Keep evidence together<\/strong><p>Reply to the same ticket with requested tests so the support team can follow one complete history.<\/p><\/div><\/li><\/ol><aside class=\"ukc-organic-note\"><strong>Never send a password.<\/strong><p>UKC support can ask you to reset access or provide a screenshot with sensitive values hidden, but a mailbox, WordPress, Plesk or Client Area password should not be included in a ticket.<\/p><\/aside>\n<h2 id=\"faq\">About UKC questions<\/h2><div class=\"ukc-organic-faq\"><details><summary>Is the website builder included with a domain?<\/summary><p>Yes. Domain Website Builder is an AI-assisted single-page builder with editing and no additional builder charge. Shared hosting separately includes the more capable Sitejet builder.<\/p><\/details><details><summary>Where do I manage my account?<\/summary><p>Use the UKC Client Area for services, billing and tickets. It links onward to Domain Tools and Plesk where applicable.<\/p><\/details><details><summary>Can UKC help if I am not technical?<\/summary><p>Yes. The support centre explains common tasks in plain English, and the ticket team can help when a guide does not resolve an account-specific issue.<\/p><\/details><\/div><section class=\"ukc-organic-final\"><div><p class=\"ukc-organic-kicker\">Choose your next step<\/p><h2>Find a domain, compare hosting or ask for help<\/h2><p>Start with the service you need and keep domain, website, email and support access together in the UKC Client Area.<\/p><\/div><div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/www.uk-cheapest.co.uk\/\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"main_site\">Open the UKC Website<\/a><a class=\"ukc-organic-text-link\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/\">Visit Help and Support<\/a><\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Domains, websites, email and hosting UK Cheapest helps individuals and small businesses register domains and put them to practical use UKC has provided UK domain and hosting services since 2002. Customers can register and manage a domain, create a simple included website, add forwarding or a mailbox, host a fuller website with Plesk and Sitejet, &#8230; <a title=\"About UK Cheapest and UKC Support\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/about-us\/\" aria-label=\"Read more about About UK Cheapest and UKC Support\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[250],"tags":[],"class_list":["post-2776","post","type-post","status-publish","format-standard","hentry","category-company"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About UK Cheapest Domains, Hosting and Support<\/title>\n<meta name=\"description\" content=\"Learn what UK Cheapest provides, how our domain 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