{"id":4234,"date":"2023-12-15T15:18:40","date_gmt":"2023-12-15T15:18:40","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=4234"},"modified":"2026-08-14T20:24:24","modified_gmt":"2026-08-14T19:24:24","slug":"website-migration-how-to-move-a-website","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/website-migration-how-to-move-a-website\/","title":{"rendered":"How to Move a Website to Another Server Safely"},"content":{"rendered":"\n<div class=\"ukc-organic-guide\">\n  <section class=\"ukc-organic-hero\" aria-labelledby=\"migration-answer\"><p class=\"ukc-organic-kicker\">Website migration checklist<\/p><h2 id=\"migration-answer\">Copy, test and switch your website before cancelling the old hosting<\/h2><p class=\"ukc-organic-lead\"><strong>A safe migration keeps the existing site online while a complete copy is prepared on the new server.<\/strong> Move files, databases, email and configuration, test with temporary access, then change DNS. Keep the source account and backups until the new website and mail have been proven.<\/p><div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/submitticket.php\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"helpdesk\">Ask About a UKC Migration<\/a><a class=\"ukc-organic-text-link\" href=\"#checklist\">Use the checklist<\/a><\/div><div class=\"ukc-organic-facts\" aria-label=\"Migration summary\"><article><span>FIRST<\/span><strong>Make verified backups<\/strong><small>Files, databases and mail<\/small><\/article><article><span>BEFORE DNS<\/span><strong>Test the copy<\/strong><small>Do not switch blindly<\/small><\/article><article><span>LAST<\/span><strong>Cancel old hosting<\/strong><small>Only after final checks<\/small><\/article><\/div><\/section>\n  <nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#plan\">Plan<\/a><a href=\"#checklist\">Migration steps<\/a><a href=\"#email\">Email<\/a><a href=\"#dns\">DNS switch<\/a><a href=\"#after\">Afterwards<\/a><\/nav>\n  <h2 id=\"plan\">What should you collect before moving a website?<\/h2>\n  <div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Website files and database<\/h3><p>Identify the document root, application files, uploads, database names and current database credentials.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Software requirements<\/h3><p>Record the PHP version, extensions, scheduled tasks, rewrite rules, storage use and any application-specific server settings.<\/p><\/article><article class=\"ukc-organic-card\"><h3>DNS and domain access<\/h3><p>Export the current DNS zone and confirm who controls nameservers. Note any third-party email or verification records.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Email accounts and messages<\/h3><p>List every mailbox, alias and forwarder. Decide whether old messages must be copied and obtain the necessary passwords.<\/p><\/article><\/div>\n  <h2 id=\"checklist\">How do you move the site safely?<\/h2>\n  <ol class=\"ukc-organic-steps\"><li><span>1<\/span><div><strong>Create independent backups<\/strong><p>Back up files and databases outside the old hosting account. Check that the archives can be opened.<\/p><\/div><\/li><li><span>2<\/span><div><strong>Prepare the destination<\/strong><p>Create the domain, database, users, PHP settings and required applications in Plesk.<\/p><\/div><\/li><li><span>3<\/span><div><strong>Copy files and data<\/strong><p>Transfer site files and import the database. Update configuration with the new database credentials.<\/p><\/div><\/li><li><span>4<\/span><div><strong>Test before changing DNS<\/strong><p>Use a preview method or local hosts-file entry. Check pages, login, forms, images, checkout and scheduled tasks.<\/p><\/div><\/li><li><span>5<\/span><div><strong>Prepare SSL and email<\/strong><p>Create mailboxes and issue certificates when DNS and validation permit. Keep both mail systems available during the change.<\/p><\/div><\/li><li><span>6<\/span><div><strong>Switch DNS and monitor<\/strong><p>Change only the required records, then watch web and email traffic while cached answers expire.<\/p><\/div><\/li><\/ol>\n  <h2 id=\"email\">How do you prevent lost email?<\/h2>\n  <div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Recreate addresses first<\/h3><p>Create destination mailboxes, aliases and forwarders before changing MX or nameserver records.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Copy old messages separately<\/h3><p>Website files do not contain mailbox contents. Use an IMAP migration or another supported mail-copy method.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Keep the old service active<\/h3><p>Some senders will use cached DNS. Check both old and new mailboxes until the transition is complete.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Update mail applications<\/h3><p>For UKC shared hosting, use the assigned server hostname such as ukc10.uk to avoid certificate mismatch warnings.<\/p><\/article><\/div>\n  <h2 id=\"dns\">How should you make the DNS switch?<\/h2><p>Preserve every required record, including MX, SPF, DKIM, DMARC and third-party verification entries. Change the website&#8217;s A or AAAA record, or its nameservers, only after the destination copy is ready. DNS propagation is cache expiry, not a fixed 48-hour event: some users may reach either server during the transition.<\/p><aside class=\"ukc-organic-warning\"><strong>Do not cancel the old account after changing DNS.<\/strong> Wait until the website, forms, SSL, mail flow, databases and scheduled tasks have worked from the new server.<\/aside>\n  <h2 id=\"after\">What should you check after migration?<\/h2>\n  <div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Customer journeys<\/h3><p>Test contact forms, orders, account login, password reset and any payment callbacks using real end-to-end steps.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Search continuity<\/h3><p>Keep the same URLs where possible. Use specific permanent redirects for genuinely moved pages and retain analytics and Search Console verification.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Security and backups<\/h3><p>Confirm HTTPS, application updates, Imunify protection and a suitable backup schedule on the destination.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Logs and monitoring<\/h3><p>Review error logs, storage, resource use and failed mail. Fix hidden errors before closing the old service.<\/p><\/article><\/div>\n  <h2>Website migration questions<\/h2><div class=\"ukc-organic-faq\"><details open><summary>Will a migration cause downtime?<\/summary><p>Careful preparation can reduce or avoid visible downtime, but dynamic sites and email require a plan for changes that happen during the final switch.<\/p><\/details><details><summary>Can UKC move my website?<\/summary><p>Ask UKC Support with the current host, platform, site size and number of mailboxes. The team can confirm feasibility, access required and any charge before work begins.<\/p><\/details><details><summary>Should I transfer the domain at the same time?<\/summary><p>Usually it is simpler to move hosting first and transfer the registration later. A domain transfer and a hosting migration are separate processes.<\/p><\/details><details><summary>When can I cancel the old hosting?<\/summary><p>Only after you have checked the new site, SSL, email, forms, databases, jobs and backups and allowed for cached DNS.<\/p><\/details><\/div>\n  <section class=\"ukc-organic-final\" aria-labelledby=\"migration-final\"><div><p class=\"ukc-organic-kicker\">Planning a move?<\/p><h2 id=\"migration-final\">Let UKC assess the source before you change anything<\/h2><p>Send the platform, site size, access available and email requirements so the migration can be scoped safely.<\/p><\/div><div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/submitticket.php\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"helpdesk\">Open a Support Ticket<\/a><a href=\"https:\/\/www.uk-cheapest.co.uk\/hosting.php\" data-ukc-organic-cta=\"hosting\" data-ukc-organic-destination=\"hosting\">Compare UKC Hosting<\/a><\/div><\/section>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Website migration checklist Copy, test and switch your website before cancelling the old hosting A safe migration keeps the existing site online while a complete copy is prepared on the new server. Move files, databases, email and configuration, test with temporary access, then change DNS. Keep the source account and backups until the new website &#8230; <a title=\"How to Move a Website to Another Server Safely\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/website-migration-how-to-move-a-website\/\" aria-label=\"Read more about How to Move a Website to Another Server Safely\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[35,257,63,36],"tags":[],"class_list":["post-4234","post","type-post","status-publish","format-standard","hentry","category-domain-names","category-migration","category-plesk-support","category-web-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Website Migration Checklist: Move a Site Safely<\/title>\n<meta name=\"description\" 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