{"id":479,"date":"2010-11-15T23:29:10","date_gmt":"2010-11-15T22:29:10","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=479"},"modified":"2026-08-12T11:15:05","modified_gmt":"2026-08-12T10:15:05","slug":"do-i-have-webmail-on-my-account","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/do-i-have-webmail-on-my-account\/","title":{"rendered":"UKC Webmail: Which Address Should I Use?"},"content":{"rendered":"

UKC webmail<\/p>

Your webmail address depends on the type of mailbox you have<\/h2>

Custom Domain Email uses webmail.ukc.uk.<\/strong> Shared-hosting mailboxes use the webmail address for the assigned UKC server, such as webmail.ukc10.uk.<\/p>

CUSTOM<\/span>webmail.ukc.uk<\/strong>Custom Domain Email<\/small><\/article>
HOSTING<\/span>Assigned server<\/strong>Shown in your welcome email<\/small><\/article>
USERNAME<\/span>Full email address<\/strong>Use the mailbox password<\/small><\/article><\/div><\/section>

Choose your service<\/h2>
Mailbox type<\/th>Webmail address<\/th>Where to confirm it<\/th><\/tr><\/thead>
Custom Domain Email<\/th>webmail.ukc.uk<\/a><\/td>Domain control centre<\/td><\/tr>
Shared hosting email<\/th>Assigned server webmail, such as webmail.ukc10.uk<\/td>Hosting welcome email or Plesk<\/td><\/tr><\/tbody><\/table><\/div>

How to sign in<\/h2>
1<\/span>

Open the correct address<\/h3>

Use HTTPS and check the hostname before entering a password.<\/p><\/article>

2<\/span>

Enter the full address<\/h3>

The username is the complete mailbox address, including the part after @.<\/p><\/article>

3<\/span>

Use the mailbox password<\/h3>

This may be different from the Client Area or Plesk account password.<\/p><\/article><\/div>

If webmail does not work<\/h2>

Password rejected<\/h3>

Reset the mailbox password from the relevant control panel, then try a private browser window to rule out saved credentials.<\/p><\/article>

Certificate warning<\/h3>

Stop and check the hostname. Shared hosting should use the assigned server webmail address to match its certificate.<\/p><\/article><\/div>