{"id":4986,"date":"2024-09-25T17:38:00","date_gmt":"2024-09-25T16:38:00","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=4986"},"modified":"2026-08-12T11:15:07","modified_gmt":"2026-08-12T10:15:07","slug":"a-simple-guide-to-two-factor-authentication-2fa-for-your-account","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/a-simple-guide-to-two-factor-authentication-2fa-for-your-account\/","title":{"rendered":"Two-Factor Authentication for Your UKC Account"},"content":{"rendered":"

Account security<\/p>

Two-factor authentication protects your account even if a password is exposed<\/h2>

After the password, the account asks for a second proof such as a one-time code. Enable the options offered in your security settings and keep recovery information somewhere safe.<\/p>

PASSWORD<\/span>First factor<\/strong>Use a unique stored password<\/small><\/article>
CODE<\/span>Second factor<\/strong>Never share a login code<\/small><\/article>
RECOVERY<\/span>Plan ahead<\/strong>Keep backup access secure<\/small><\/article><\/div><\/section>

Set up 2FA safely<\/h2>
1<\/span>

Open Security Settings<\/h3>

Sign in directly to the Client Area and open the account security options.<\/p><\/article>

2<\/span>

Choose an offered method<\/h3>

Follow the current on-screen steps for email or an authenticator method available to the account.<\/p><\/article>

3<\/span>

Confirm and store recovery<\/h3>

Complete the test code and save any recovery information outside the device used for login.<\/p><\/article><\/div>

If a code does not arrive or is rejected<\/h2>

Email code<\/h3>

Check junk mail, verify the account inbox is working and use only the newest requested code.<\/p><\/article>

Authenticator code<\/h3>

Set the phone date and time automatically, then ensure you are reading the entry for the correct UKC account.<\/p><\/article><\/div>

If you lose the second factor<\/h2>

Use a recovery option you saved during setup. If none is available, open a support ticket. Identity verification is required before account security can be reset.<\/p>