{"id":5240,"date":"2025-06-26T06:56:40","date_gmt":"2025-06-26T05:56:40","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=5240"},"modified":"2026-08-12T10:22:38","modified_gmt":"2026-08-12T09:22:38","slug":"custom-domain-email-mailbox-support-setup-guide","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/custom-domain-email-mailbox-support-setup-guide\/","title":{"rendered":"Custom Domain Email: Mailbox Setup and Hosting Guide"},"content":{"rendered":"
\n

Custom domain email explained<\/p>

A proper domain mailbox lets you send and receive as you@yourdomain.co.uk<\/h2>

Choose a mailbox when you want to send and receive as you@yourdomain.co.uk. Choose forwarding when you only want incoming messages passed to an inbox you already use.<\/p>

Open My Domains<\/a>Mailbox or forwarding?<\/a><\/div>
IDENTITY<\/span>Your domain<\/strong>Professional addresses<\/small><\/article>
ACCESS<\/span>IMAP and webmail<\/strong>Use multiple devices<\/small><\/article>
SECURITY<\/span>TLS and authentication<\/strong>Protect the connection<\/small><\/article><\/div><\/section>\n

Which email option do I need?<\/h2>
Option<\/th>Receives mail<\/th>Sends as your domain<\/th>Best for<\/th><\/tr><\/thead>
Email Forwarding<\/th>Sends incoming messages to another inbox<\/td>No<\/td>Receiving at your domain without another inbox to manage<\/td><\/tr>
Custom Domain Email<\/th>Stores messages in its own inbox<\/td>Yes<\/td>One everyday business mailbox<\/td><\/tr>
Business Email Hosting<\/th>Stores messages in several mailboxes<\/td>Yes<\/td>A business that needs several addresses or email domains<\/td><\/tr><\/tbody><\/table><\/div>\n

What you need to set up a domain mailbox<\/h2>
1<\/span>

Your registered domain<\/h3>

The domain must remain renewed and connected to the email service. UKC handles this connection when you add Custom Domain Email to a parked UKC domain.<\/p><\/article>

2<\/span>

A mailbox and password<\/h3>

Buy and manage Custom Domain Email from the domain control centre. Use the full email address as the username and keep the password private.<\/p><\/article>

3<\/span>

The settings below<\/h3>

Copy the server name, port numbers and security choices into your email app. Use your full email address as the username.<\/p><\/article><\/div>