{"id":5478,"date":"2026-08-11T23:29:09","date_gmt":"2026-08-11T22:29:09","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/how-to-add-ukc-email-to-gmail-app-on-android\/"},"modified":"2026-08-11T23:29:09","modified_gmt":"2026-08-11T22:29:09","slug":"how-to-add-ukc-email-to-gmail-app-on-android","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/how-to-add-ukc-email-to-gmail-app-on-android\/","title":{"rendered":"How to Add UKC Email to the Gmail App on Android"},"content":{"rendered":"<div class=\"ukc-organic-guide\">\n<section class=\"ukc-organic-hero\" aria-labelledby=\"gmail-android-answer\">\n<p class=\"ukc-organic-kicker\">Gmail app setup for Android<\/p>\n<h2 id=\"gmail-android-answer\">Add your UKC mailbox to the Gmail app as a personal IMAP account<\/h2>\n<p class=\"ukc-organic-lead\"><strong>In Gmail, tap your profile picture, Add another account, Other, then choose Personal (IMAP).<\/strong> Use IMAP port 993 with SSL\/TLS and authenticated SMTP port 587 with STARTTLS.<\/p>\n<div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"#gmail-android-steps\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"setup_steps\">Set Up Gmail App<\/a><a class=\"ukc-organic-text-link\" href=\"#gmail-android-settings\">View the settings<\/a><\/div>\n<div class=\"ukc-organic-facts\">\n<article><span>ACCOUNT<\/span><strong>Other<\/strong><small>Then Personal (IMAP)<\/small><\/article>\n<article><span>INCOMING<\/span><strong>IMAP 993<\/strong><small>SSL\/TLS<\/small><\/article>\n<article><span>OUTGOING<\/span><strong>SMTP 587<\/strong><small>STARTTLS and sign-in required<\/small><\/article>\n<\/div>\n<\/section>\n<nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#gmail-android-before\">Before you start<\/a><a href=\"#gmail-android-settings\">Settings<\/a><a href=\"#gmail-android-steps\">Setup steps<\/a><a href=\"#gmail-android-troubleshooting\">Troubleshooting<\/a><a href=\"#gmail-android-faq\">Questions<\/a><\/nav>\n<h2 id=\"gmail-android-before\">Gmail app and Gmail service are not the same thing<\/h2>\n<p>The Gmail app can display a compatible mailbox hosted by another provider. Adding a UKC mailbox to the app does not move the mailbox to Google and does not turn the address into a Gmail account. Messages remain on the UKC mail service and the app connects using IMAP and SMTP.<\/p>\n<div class=\"ukc-organic-grid four\">\n<article class=\"ukc-organic-card\"><span class=\"ukc-organic-number\">1<\/span><\/p>\n<h3>Confirm the mailbox<\/h3>\n<p>Make sure it exists in Plesk and is not only an email forwarder.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\"><span class=\"ukc-organic-number\">2<\/span><\/p>\n<h3>Test webmail<\/h3>\n<p>Sign in and send a message before changing Android settings.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\"><span class=\"ukc-organic-number\">3<\/span><\/p>\n<h3>Copy the hostname<\/h3>\n<p>Use the exact value shown in Plesk Mail Client Setup.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\"><span class=\"ukc-organic-number\">4<\/span><\/p>\n<h3>Update Gmail<\/h3>\n<p>Install current Gmail app and Android updates before setup.<\/p>\n<\/article>\n<\/div>\n<aside class=\"ukc-organic-note\"><strong>Use this manual route only for a UKC Plesk-hosted mailbox.<\/strong> If Microsoft 365 or Google Workspace hosts the mailbox, choose the relevant provider and use its supported sign-in flow.<\/aside>\n<h2 id=\"gmail-android-settings\">Gmail Android IMAP and SMTP settings<\/h2>\n<div class=\"ukc-organic-table-wrap\" role=\"region\" aria-label=\"Gmail Android email settings\" tabindex=\"0\">\n<table class=\"ukc-organic-table\">\n<thead>\n<tr>\n<th scope=\"col\">Gmail field<\/th>\n<th scope=\"col\">Value<\/th>\n<th scope=\"col\">Notes<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th scope=\"row\">Account type<\/th>\n<td>Personal (IMAP)<\/td>\n<td>Do not choose POP3 for normal multi-device use<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Username<\/th>\n<td>Complete email address<\/td>\n<td>Use for incoming and outgoing login<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Password<\/th>\n<td>Mailbox password<\/td>\n<td>Not your Google password<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">IMAP server<\/th>\n<td>Exact hostname shown in Plesk<\/td>\n<td>Must match the supported mail server<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">IMAP port<\/th>\n<td>993<\/td>\n<td>Security type SSL\/TLS<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">SMTP server<\/th>\n<td>Exact hostname shown in Plesk<\/td>\n<td>Use the UKC outgoing service<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">SMTP port<\/th>\n<td>587<\/td>\n<td>Security type STARTTLS<\/td>\n<\/tr>\n<tr>\n<th scope=\"row\">Require sign-in<\/th>\n<td>Enabled<\/td>\n<td>Use the complete address and mailbox password<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>If the app offers SSL\/TLS rather than STARTTLS for outgoing mail, use SMTP port 465. Secure POP3 uses port 995, but the Gmail app and modern multi-device workflows are better suited to IMAP.<\/p>\n<h2 id=\"gmail-android-steps\">Add the account to Gmail on Android<\/h2>\n<div class=\"ukc-organic-flow\">\n<article><strong>1. Open Add account<\/strong><\/p>\n<p>Open Gmail, tap the profile picture at the top right and choose Add another account.<\/p>\n<\/article>\n<p><span class=\"arrow\" aria-hidden=\"true\">&rarr;<\/span><\/p>\n<article><strong>2. Choose Other<\/strong><\/p>\n<p>Enter the full email address, tap Next and select Personal (IMAP).<\/p>\n<\/article>\n<p><span class=\"arrow\" aria-hidden=\"true\">&rarr;<\/span><\/p>\n<article><strong>3. Enter both servers<\/strong><\/p>\n<p>Enter the password and incoming settings, then complete the outgoing server with Require sign-in enabled.<\/p>\n<\/article>\n<p><span class=\"arrow\" aria-hidden=\"true\">&rarr;<\/span><\/p>\n<article><strong>4. Name and test<\/strong><\/p>\n<p>Choose sync and notification options, set the sender name, then test sending and receiving with another address.<\/p>\n<\/article>\n<\/div>\n<aside class=\"ukc-organic-warning\"><strong>Do not enter your Google password for a UKC mailbox.<\/strong> Use the password created for that mailbox. Never send either password to support.<\/aside>\n<h2 id=\"gmail-android-troubleshooting\">Gmail app troubleshooting<\/h2>\n<div class=\"ukc-organic-grid two\">\n<article class=\"ukc-organic-card\">\n<h3>Could not open connection to server<\/h3>\n<p>Check the exact hostname, internet connection, security type and port. Test webmail to confirm the service is available.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\">\n<h3>Username or password incorrect<\/h3>\n<p>Use the complete email address and test the mailbox password in webmail. Check for unwanted spaces after pasting.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\">\n<h3>Receiving works but sending fails<\/h3>\n<p>Check SMTP port 587, STARTTLS, Require sign-in and the complete username. The outgoing password may need to be entered again.<\/p>\n<\/article>\n<article class=\"ukc-organic-card\">\n<h3>Mail is delayed<\/h3>\n<p>Review Gmail sync frequency, background data and battery restrictions. Confirm new mail appears promptly in webmail before blaming the mailbox.<\/p>\n<\/article>\n<\/div>\n<p>Use the <a href=\"https:\/\/www.uk-cheapest.co.uk\/support\/my-email-is-not-working-i-cannot-sendreceive-emails\/\" data-ukc-organic-cta=\"troubleshooting\" data-ukc-organic-destination=\"email_troubleshooting\">email diagnostic guide<\/a> if webmail or several devices are affected.<\/p>\n<h2 id=\"gmail-android-faq\">Gmail Android questions<\/h2>\n<div class=\"ukc-organic-faq\">\n<details open>\n<summary>Does adding the mailbox copy everything into Gmail?<\/summary>\n<p>No. With IMAP, the app synchronises messages and folders held by the UKC mailbox service.<\/p>\n<\/details>\n<details>\n<summary>Should I choose Google or Other?<\/summary>\n<p>Choose Other for a standard UKC hosted mailbox. Choose Google only if Google Workspace or Gmail actually hosts the mailbox.<\/p>\n<\/details>\n<details>\n<summary>Can Gmail show several accounts together?<\/summary>\n<p>Yes. The app can show individual accounts or an All inboxes view, while each mailbox remains separate.<\/p>\n<\/details>\n<details>\n<summary>Why is there no POP option?<\/summary>\n<p>Current Gmail app guidance favours IMAP for external accounts. IMAP is also the recommended UKC choice for phones and multiple devices.<\/p>\n<\/details>\n<\/div>\n<p class=\"ukc-organic-note\">Client workflow reference: <a href=\"https:\/\/support.google.com\/mail\/answer\/6078445?hl=en-GB\" rel=\"nofollow noopener\" target=\"_blank\">Google&#8217;s current Gmail app account guide<\/a>. Server-setting reference: <a href=\"https:\/\/docs.plesk.com\/en-US\/obsidian\/customer-guide\/quick-start-with-plesk\/set-up-mail-accounts\/2-access-your-mailbox.65691\/\" rel=\"nofollow noopener\" target=\"_blank\">Plesk Mail Client Setup documentation<\/a>.<\/p>\n<section class=\"ukc-organic-final\" aria-labelledby=\"gmail-android-final\">\n<div>\n<p class=\"ukc-organic-kicker\">Still unable to connect?<\/p>\n<h2 id=\"gmail-android-final\">Provide the safe diagnostic details<\/h2>\n<p>Tell us the Android and Gmail app versions, whether webmail works and the exact incoming or outgoing error. Never include the mailbox password.<\/p>\n<\/div>\n<div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/billing.uk-cheapest.co.uk\/submitticket.php\" data-ukc-organic-cta=\"support\" data-ukc-organic-destination=\"helpdesk\">Ask UKC Support<\/a><a href=\"https:\/\/billing.uk-cheapest.co.uk\/store\/email-hosting?ukc_ref=support_gmail_android_setup&amp;ukc_cta=final\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"email_hosting\">Compare Email Plans<\/a><\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gmail app setup for Android Add your UKC mailbox to the Gmail app as a personal IMAP account In Gmail, tap your profile picture, Add another account, Other, then choose Personal (IMAP). Use IMAP port 993 with SSL\/TLS and authenticated SMTP port 587 with STARTTLS. Set Up Gmail AppView the settings ACCOUNTOtherThen Personal (IMAP) INCOMINGIMAP &#8230; <a title=\"How to Add UKC Email to the Gmail App on Android\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/how-to-add-ukc-email-to-gmail-app-on-android\/\" aria-label=\"Read more about How to Add UKC Email to the Gmail App on Android\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-5478","post","type-post","status-publish","format-standard","hentry","category-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Add Email to Gmail App on Android | UKC<\/title>\n<meta name=\"description\" content=\"Add a UKC mailbox to the Gmail app on Android as a secure IMAP 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