{"id":818,"date":"2010-11-16T19:11:39","date_gmt":"2010-11-16T19:11:39","guid":{"rendered":"https:\/\/www.uk-cheapest.co.uk\/support\/?p=818"},"modified":"2026-08-15T00:01:03","modified_gmt":"2026-08-14T23:01:03","slug":"where-do-i-go-to-check-my-emails-using-my-browser","status":"publish","type":"post","link":"https:\/\/www.uk-cheapest.co.uk\/support\/where-do-i-go-to-check-my-emails-using-my-browser\/","title":{"rendered":"How to Check UKC Email in a Web Browser"},"content":{"rendered":"\n<div class=\"ukc-organic-guide\">\n<section class=\"ukc-organic-hero\" aria-labelledby=\"v10-818-answer\"><p class=\"ukc-organic-kicker\">UKC webmail login<\/p><h2 id=\"v10-818-answer\">Use webmail.ukc.uk for Custom Domain Email, or the webmail address for your assigned hosting server<\/h2><p class=\"ukc-organic-lead\"><strong>Custom Domain Email mailboxes use webmail.ukc.uk.<\/strong> Shared hosting mailboxes use the webmail route for their assigned server, such as webmail.ukc10.uk through webmail.ukc13.uk. Sign in with the complete email address and mailbox password.<\/p><div class=\"ukc-organic-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/webmail.ukc.uk\/\" data-ukc-organic-cta=\"top\" data-ukc-organic-destination=\"webmail\">Open Custom Domain Webmail<\/a><a class=\"ukc-organic-text-link\" href=\"#v10-818-steps\">See the steps<\/a><\/div><div class=\"ukc-organic-facts\"><article><span>START<\/span><strong>Confirm the service<\/strong><small>Use the account-specific route<\/small><\/article><article><span>PROTECT<\/span><strong>Record current settings<\/strong><small>Avoid accidental disruption<\/small><\/article><article><span>CHECK<\/span><strong>Test the result<\/strong><small>Keep the exact error if it fails<\/small><\/article><\/div><\/section><nav class=\"ukc-organic-nav\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#v10-818-steps\">What to do<\/a><a href=\"#v10-818-details\">Important details<\/a><a href=\"#v10-818-questions\">Questions<\/a><\/nav><aside class=\"ukc-organic-warning\"><strong>Do not enter a mailbox password after following an unexpected email link.<\/strong> Type or use the known UKC webmail address and check the certificate before signing in.<\/aside><h2 id=\"v10-818-steps\">How do you open the correct webmail?<\/h2><p>Follow the sequence and stop before any step that does not match the service shown in your UKC account.<\/p><ol class=\"ukc-organic-steps two\"><li><span>1<\/span><div><strong>Identify the mailbox product<\/strong><p>Custom Domain Email is a paid add-on on the parked-domain platform. Shared hosting mailboxes are created inside Plesk.<\/p><\/div><\/li><li><span>2<\/span><div><strong>Open the matching webmail address<\/strong><p>Use webmail.ukc.uk for Custom Domain Email. For shared hosting use the webmail address linked from Plesk or the assigned server.<\/p><\/div><\/li><li><span>3<\/span><div><strong>Enter the mailbox login<\/strong><p>The username is the complete email address. Use its mailbox password, not the Client Area or Plesk account password.<\/p><\/div><\/li><li><span>4<\/span><div><strong>Test a message both ways<\/strong><p>Send a short message to another address, reply to it and confirm Inbox and Sent folders update.<\/p><\/div><\/li><\/ol><h2 id=\"v10-818-details\">Which webmail address should you use?<\/h2><p>The correct address depends on where the mailbox itself is hosted, not where the domain was registered.<\/p><div class=\"ukc-organic-grid two\"><article class=\"ukc-organic-card\"><h3>Custom Domain Email<\/h3><p>Use webmail.ukc.uk. This mailbox lives on the UKC parking and domain-tools platform.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Shared hosting mailbox<\/h3><p>Use the webmail link in Plesk or the assigned server route, such as webmail.ukc10.uk to webmail.ukc13.uk.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Forwarding address<\/h3><p>Forwarding is not a mailbox and has no webmail login. Read the message in the destination inbox.<\/p><\/article><article class=\"ukc-organic-card\"><h3>Microsoft 365 or Google Workspace<\/h3><p>Use the webmail service supplied by Microsoft or Google because UKC DNS does not host those mailbox contents.<\/p><\/article><\/div><div class=\"ukc-organic-table-wrap\" role=\"region\" aria-label=\"Webmail route by service\" tabindex=\"0\"><table class=\"ukc-organic-table\"><thead><tr><th scope=\"col\">Service<\/th><th scope=\"col\">Browser login<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Custom Domain Email<\/th><td>https:\/\/webmail.ukc.uk<\/td><\/tr><tr><th scope=\"row\">Shared hosting<\/th><td>Assigned server webmail route<\/td><\/tr><tr><th scope=\"row\">Forwarding only<\/th><td>No UKC webmail mailbox<\/td><\/tr><\/tbody><\/table><\/div><aside class=\"ukc-organic-note\"><strong>Webmail working is a useful diagnostic.<\/strong> If webmail works but an email app does not, compare the app server, port, encryption and SMTP authentication settings.<\/aside><h2 id=\"v10-818-questions\">Common questions<\/h2><div class=\"ukc-organic-faq\"><details open><summary>Why does my Client Area password fail?<\/summary><p>A mailbox has its own password. Use the complete email address and that mailbox password.<\/p><\/details><details><summary>Can I use webmail.ukc.uk for shared hosting?<\/summary><p>Use the assigned hosting server route for a Plesk mailbox. webmail.ukc.uk is standardised for Custom Domain Email.<\/p><\/details><details><summary>Why is there no old AtMail screen?<\/summary><p>AtMail is no longer the current UKC webmail route. Current services use the addresses described in this guide.<\/p><\/details><details><summary>What should I tell support?<\/summary><p>Give the email address, service type, webmail URL and exact error, but never the password.<\/p><\/details><\/div><section class=\"ukc-organic-final\" aria-labelledby=\"v10-818-final\"><div><p class=\"ukc-organic-kicker\">Need browser access?<\/p><h2 id=\"v10-818-final\">Start with the webmail address for the mailbox service<\/h2><p>If login fails, confirm the mailbox exists and reset its password through the appropriate account controls.<\/p><\/div><div class=\"ukc-organic-final-actions\"><a class=\"ukc-organic-button\" href=\"https:\/\/webmail.ukc.uk\/\" data-ukc-organic-cta=\"final\" data-ukc-organic-destination=\"webmail\">Open Custom Domain Webmail<\/a><a href=\"https:\/\/billing.uk-cheapest.co.uk\/submitticket.php\" data-ukc-organic-cta=\"support\" data-ukc-organic-destination=\"helpdesk\">Ask UKC Support<\/a><\/div><\/section><\/div>nn","protected":false},"excerpt":{"rendered":"<p>UKC webmail login Use webmail.ukc.uk for Custom Domain Email, or the webmail address for your assigned hosting server Custom Domain Email mailboxes use webmail.ukc.uk. Shared hosting mailboxes use the webmail route for their assigned server, such as webmail.ukc10.uk through webmail.ukc13.uk. Sign in with the complete email address and mailbox password. Open Custom Domain WebmailSee the &#8230; <a title=\"How to Check UKC Email in a Web Browser\" class=\"read-more\" href=\"https:\/\/www.uk-cheapest.co.uk\/support\/where-do-i-go-to-check-my-emails-using-my-browser\/\" aria-label=\"Read more about How to Check UKC Email in a Web Browser\">Read more&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[189],"tags":[],"class_list":["post-818","post","type-post","status-publish","format-standard","hentry","category-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UKC Webmail Login for Custom Domain and Hosted Email<\/title>\n<meta name=\"description\" content=\"Open the correct UKC webmail login for a Custom Domain Email mailbox or shared hosting mailbox and troubleshoot 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