How to Pay for UKC Domains and Hosting with PayPal

Pay with PayPal at UKC

Choose PayPal at UKC checkout when it is offered, then complete the payment securely on PayPal

The available payment methods are shown for the order, currency and account at checkout. If PayPal is available, UKC sends you to PayPal to authorise payment and returns you to the order afterwards. Confirm the invoice is marked paid before assuming a domain or hosting service will be provisioned.

AVAILABILITYShown at checkoutMethods can vary by order
AUTHORISATIONOn PayPalCheck the address before signing in
CONFIRMATIONInvoice paidVerify in the Client Area

How do you pay a UKC invoice with PayPal?

  1. 1
    Review the order or invoice

    Check the services, registration term, renewal information, VAT and total before choosing a method.

  2. 2
    Select PayPal if offered

    Choose it from the payment methods and continue using the checkout button.

  3. 3
    Authorise with PayPal

    Check that you are on a genuine PayPal page, sign in securely and approve the displayed amount.

  4. 4
    Check the UKC invoice

    Return to the Client Area and confirm the invoice says Paid and the order is progressing.

How can you pay safely?

Start inside UKC

Open the invoice from the Client Area instead of following an unexpected payment link in a message.

Check the destination

Before entering PayPal credentials, inspect the browser address and secure connection.

Never share passwords

UKC support does not need your PayPal password, full payment-card details or one-time authentication code.

Keep confirmation

Retain the PayPal transaction reference and UKC invoice number in case reconciliation needs investigation.

What about future renewals?

Review the payment method and automatic-payment status shown in your UKC account and PayPal. A successful first payment does not guarantee every future invoice will be paid automatically. Keep contact details current and check renewal reminders before the due date.

PayPal payment questions

Why is PayPal not shown?

Available methods can depend on the invoice, currency, account or current checkout configuration. Use another displayed method or ask billing support.

PayPal says paid but the UKC invoice is unpaid. What should I do?

Do not pay again immediately. Open a billing ticket with the UKC invoice number, PayPal transaction reference, amount and payment time.

Can UKC see my PayPal password?

No. PayPal authentication takes place with PayPal. Never send credentials or authentication codes to UKC.

Can I change the payment method on an invoice?

Open the unpaid invoice and use the available payment-method control. If it cannot be changed, ask billing support.

Pay an existing invoice

Open the invoice directly from your UKC account

Check its total and status before and after authorising payment.

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