MICROLITE5.COM – Upgrades
During the period 7th/8th February the server hardware and plesk panel will be completely upgraded.
HARDWARE: The new hardware will improve the performance and reliability of the server. Response times and security will be greatly increased. The server will also be migrated to our new UK datacenter. The old IP address was 220.127.116.11. The new IP address will be 18.104.22.168.
WEBMAIL: AtMail is now replaced with the awesome RoundCube. Your username is in the format email@example.com. Your passwords are unchanged. If you do have a problem with your mail password simply change it or request support to change it for you.
COST: These are no-cost upgrades, there will be no additional charges to your account.
Please refrain from making significant changes to your web site during this period. The migration of the data will take many hours. We request that you put off any changes until Monday to avoid an inconsistent transfer of your site data.UPDATE: 07/02 05:00 – The Plesk 12 migration is complete and live. All files have been migrated. If you suspect your have any missing files, databases or email please log a ticket with the helpdesk with details. The old server will remain online for 7 days and we can re-migrate any accounts during this time.
UPDATE: 07/02 06:00 – During the migration process, some customers may have some emails duplicated. This is because during the copy, for caution, we overlapped to ensure no emails were missed. This means some emails may be copied twice. Clients can just delete any unwanted emails if this occurs for them.