Announcements

PHP 5 Support Ending on 1 August 2026

From 1 August 2026, PHP 5 will no longer be supported on our hosting platform.

PHP 5 is now a very old version of PHP and has been officially unsupported for many years. As a result, it no longer receives security updates or maintenance fixes from the PHP project. Continuing to run websites on PHP 5 can leave them exposed to serious security vulnerabilities, compatibility issues, and problems with modern software.

Most actively maintained websites should already be running a newer supported PHP version. However, some older WordPress, Joomla, bespoke PHP, and legacy database-driven websites may still depend on PHP 5-only functionality, including removed functions such as mysql_connect and other outdated code patterns.

If your website still requires PHP 5, it is important to review it before 1 August 2026. This may involve updating the website software, replacing outdated plugins or themes, or modernising custom PHP code so that the site can run on a supported PHP version.

We may contact customers directly where we know a specific site or hosting account is likely to be affected. However, we also recommend that anyone running older websites checks their PHP version and makes any required updates in good time.

After 1 August 2026, we will no longer be able to provide support for issues caused by PHP 5 or code that only works on PHP 5.

If you are unsure whether your website is affected, please contact us and we will be happy to advise.

Server Upgrade Migration Cycle – 21 July to 7 August 2026

We have started a planned server upgrade and migration cycle across parts of our hosting platform, running from 21 July to 7 August 2026.

This work is part of our continued investment in modern hosting infrastructure, newer hardware, improved performance, stronger security, and access to the latest platform features. As websites and applications continue to evolve, keeping the underlying hosting environment modern is essential for reliability, compatibility, and long-term service quality.

Most migrations will be handled by us, and in many cases no action will be required from customers. However, some services are being moved to new server infrastructure as part of this programme, and this may involve changes to server names, IP addresses, or other hosting details.

If your hosting service is affected, we will contact you directly with any information you need. Customers using our nameservers will usually not need to make DNS changes manually. Customers using external DNS, custom records, third-party nameservers, or services that depend on a fixed server IP address may need to update their DNS or related configuration when advised.

We recommend that customers avoid making major website changes during their scheduled migration window once notified.

Migration Update – 21 July 2026

Migrations have now begun for services hosted on UKC01, UKC02, and UKC03, which are being migrated to UKC11.

The new UKC11 server IP address is:

149.102.153.182

Migration Update – 22 July 2026

Migrations have now begun for services hosted on UKC04, UKC05, and UKC06, which are being migrated to UKC12.

The new UKC12 server IP address is:

149.102.153.116

Migration Update – 23 July 2026

Migrations have now begun for services hosted on UKC07, UKC08, and UKC09, which are being migrated to UKC13.

The new UKC13 server IP address is:

149.102.153.254

During migration, customers using Sitejet may see a notification advising that their site is currently being migrated. If you see this message, please wait until the migration has completed before making further changes in Sitejet.

Further updates will be provided as the migration cycle progresses.

Why We May Ask You To Update Your Password

From time to time, we may ask customers to set a new password for their account.

This does not automatically mean there has been a security breach. It is simply a normal security precaution designed to keep your account protected.

Why Password Updates Are Important

Passwords can become less secure over time.

This may happen because:

  • A password was created many years ago
  • The password is too short or easy to guess
  • The same password has been used on other websites
  • The account has not been accessed for a long time
  • Security standards have improved since the password was first created

Even if nobody has accessed your account without permission, an old or weak password can still create unnecessary risk.

Why Dormant Accounts Matter

An account that has not been used for a long time can still contain important information or access to services.

Dormant accounts can be easier to overlook. For example, an old email address may no longer be monitored, or the password may not have been updated for several years.

Asking for a fresh password helps make sure the account is still protected and controlled by the right person.

Does This Mean My Account Has Been Hacked?

No. A password refresh request does not mean your account has been hacked.

It means we are taking a preventative security step.

Think of it like replacing an old lock. You do not need to wait for a problem before improving the protection.

What Should I Do?

If you receive a genuine password update request from us, please follow the instructions and choose a strong new password.

A good password should be:

  • Unique to this account
  • Long enough to be hard to guess
  • Different from passwords used on other websites
  • Stored safely in a password manager if possible

Avoid using names, birthdays, company names, common words, or passwords you have used elsewhere.

Be Careful With Password Emails

We will never ask you to send your password to us by email.

If you are unsure whether an email is genuine, do not reply with your password and do not send sensitive information.

Instead, visit our website directly by typing the address into your browser, or contact our support team for help.

Why We Do This

Our aim is to reduce avoidable security risks before they become a problem.

Regular password refreshes help protect:

  • Your account
  • Your services
  • Your billing and contact information
  • Any domains, hosting, or other products linked to your account

It is a simple step, but it can make a meaningful difference.

In Summary

If we ask you to update your password, it is usually a routine security precaution.

Old passwords, weak passwords, reused passwords, and long-unused accounts can all create extra risk. Setting a new, strong password helps keep your account safer and gives you confidence that your details remain protected.

Fairer, Smarter Hosting Plans – 2025 Pricing

At UKC, we remain committed to delivering reliable, high-performance hosting – backed by real UK-based support and honest pricing.

We’ve held prices steady for over 18 months, and in many cases, some clients have benefited from legacy pricing unchanged for 5+ years. We’re proud to have offered that stability through a period of rising operating costs across hardware, power, licensing, and software infrastructure.

What’s Changing?

Starting 1st September 2025, we are applying a modest update to our hosting plan prices to reflect current costs and ensure we can continue to maintain and improve the quality of service you expect.

We understand that for some clients – especially those who’ve been with us for many years – the new pricing may feel like a big jump. That’s only because we’ve worked hard to lock in your original rates for as long as possible, often holding them steady for 5+ years, even as our own costs increased. This update is simply a reflection of the real cost of delivering secure, supported hosting in 2025 – and we’re still keeping our prices below those of most UK competitors.

If the new rate feels out of reach, don’t worry – we’re here to help. We can offer a one-time discount, a custom plan review, or a flexible billing option to suit your needs.

As always:

  • All clients can still choose from monthly, quarterly, or long-term billing options (with up to 15% discount on longer-term renewals).
  • We’ve kept our price tiers in line with major UK hosting providers – often offering better value by including unlimited emails, multiple sites, and our website builder at no extra charge.

What If You’re On a Legacy Plan?

You don’t need to do anything – legacy plans will continue at their current rate until renewal, or unless you upgrade/downgrade.

If you’d like to:

  • Lock in your new rate with up to 3 years of discounted renewal
  • Review your current usage to see if a lower-cost plan suits you
  • Switch to monthly billing for affordability

…we’re happy to help – just open a support ticket and our team will guide you.

Thank You

Thank you for being a valued part of the UKC hosting community. Your support allows us to continue delivering fast, secure, and personal hosting – without hidden fees or impersonal service.

We’re proud to host your websites and email, and we look forward to supporting your success in 2025 and beyond.

Don’t Get Held Hostage by Big Hosting Companies – Choose Freedom with UK Cheapest

When choosing a web hosting provider, most people focus on price and features. But what many don’t see until it’s too late is how big-name hosting companies use sneaky tactics to keep you locked in – making it difficult (and expensive) to leave.

Common “Hostage Tactics” Used by Big Hosting Companies

1. Auto-Renewal Traps

Most large hosting companies store your card details and automatically renew your domain or hosting plan without proper warning. Some even renew a full year in advance – and don’t offer refunds once the charge is made.

2.  Hard-to-Cancel Accounts

Trying to leave? Good luck. Many providers:

  • Hide the cancellation option deep in the dashboard
  • Force you to call support or open a ticket to cancel
  • Ask you to verify with multiple steps just to stop a simple renewal

3. Locked-In Discounts

That £1 domain or £2.99 hosting deal? It’s often tied to conditions:

  • Can’t transfer away for 60–90 days
  • Full price charged if you leave early
  • Extra charges to access basic features like DNS or email

UK Cheapest – Freedom, Transparency, and Control

At UK Cheapest, we believe you own your domain – not us. That’s why:

  • You control auto-renewal – it’s off by default
  • No surprise charges – we notify you well in advance
  • Easy transfers – change your IPS tag anytime, no fees, no fuss
  • Cancel anytime online – no phone calls, no runaround
  • Full control – manage DNS, email, and web forwarding for free

Why Clients Choose UK Cheapest

With 20+ years in the industry, we’ve seen all the games. That’s why our services are built on:

  • Honest pricing
  • No contracts
  • Full transparency

Whether you’re buying your first cheap domain name or switching from a frustrating provider, UK Cheapest gives you everything you need – without the nonsense.