Account security
Two-factor authentication protects your account even if a password is exposed
After the password, the account asks for a second proof such as a one-time code. Enable the options offered in your security settings and keep recovery information somewhere safe.
Set up 2FA safely
Open Security Settings
Sign in directly to the Client Area and open the account security options.
Choose an offered method
Follow the current on-screen steps for email or an authenticator method available to the account.
Confirm and store recovery
Complete the test code and save any recovery information outside the device used for login.
If a code does not arrive or is rejected
Email code
Check junk mail, verify the account inbox is working and use only the newest requested code.
Authenticator code
Set the phone date and time automatically, then ensure you are reading the entry for the correct UKC account.
If you lose the second factor
Use a recovery option you saved during setup. If none is available, open a support ticket. Identity verification is required before account security can be reset.
Improve the rest of your account security
- Use a unique password stored in a reputable password manager.
- Protect the registered email account with its own 2FA.
- Review account contacts and remove access that is no longer needed.
- Sign in only through the official billing.uk-cheapest.co.uk address.
Next step
Protect your UKC account
Sign in directly, open Security Settings and follow the current 2FA options shown.