When do you perform server maintenance?

We perform weekly maintenance to all servers on a Sunday evening between 2200 and 0400. This time has shown to be the least active period for the servers and so any maintenance will have minimal effect.

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Whose job is it to backup my data?

It is your job to backup your data. We provide comprehensive backup tools with all web hosting accounts to enable you to easily backup your data including: emails – all inboxes and folders data – all files and data within…

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Why was my account automatically suspended?

Your hosting account may receive automatic suspension if you: Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. Run stand-alone,…

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What are the resource usage limitations?

Hosting space is intended for normal use only, and is limited to Web files, active e-mail and content of the hosted Web sites, not for storage (whether of media, e-mails, or other data). Hosting space further may not be used…

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