Web Hosting

UK-Cheapest Ends Ensim Support

As of June 1st, 2012, UK Cheapest no longer be providing support for Ensim powered servers. If you are currently using Ensim, we highly recommend you migrate to Parallels Plesk.

Ensim End Of Life

The last version of Ensim was released on 4/16/2009. Since then there have been a few hot patches but no significant upgrades. Ensim 4 has not been updated since 2007. If you are still using these versions of Ensim, you likely are using an outdated OS. We recommend Red Hat Enterprise 5 and will soon be moving to Red Hat Enterprise 6 once software vendors release their updates for the new RHEL version.

Ensim Mandatory Migrations

We have been offering free upgrades to Plesk since December 2010  but now it’s time to make the final push.

Starting 1st June, any accounts remaining on Ensim will be automatically migrated to Parallels Plesk 10.x. This covers all remaining accounts on Microlite18 to 24 Ensim servers. This process will be complete by June 28th.

All Ensim accounts will remain accessable using your old login details until June 30th when they will be deleted.

If your domain name is not hosted with UK Cheapest, please change your domain name servers to:

  • ns.microlite11.com
  • ns2.microlite11.com

Your new Control Panel URL (still using your old login and password) will be:

Your username and password will remain unchanged.

The old Ensim control panels will still be available until June 30th using the links below:

Additional Differences

FTP – Use ftp.yourdomain.com instead of server.microliteXX.com as your FTP hostname. Your FTP username is now in the format “adminXXXXX” and not “adminXXXXX@yourdomain.com”.

Email – Your email passwords and usernames will remain unchanged.

Webmail – Your default webmail (Horde) can be accessed through http://webmail.yourdomain.com. You will no longer find webmail at www.yourdomain.com/webmail.

Squirrelmail – This application is no longer automatically installed. You can install squirrelmail using the web applications installer within your new Plesk control panel.

Backups – Your old backups will be incompatible with Plesk, please make additiona FTP copies of your data if required.

Frontpage – It is no longer possible to upload using FrontPage HTTP. If you still use Frontpage, you must upload using FrontPage FTP or any other FTP client to upload your files.

Migration – we will handle the conversion and migration of your data as efficiently as possible. If you are using Ensim specific code you will need to make changes to your code to continue functionality in Plesk.

Support – If you require any help or support after the migration, please log a ticket with the helpdesk and ask for “Ensim Migration” support. Ensim support is not available through the Live Support facility.

How to parse PHP in HTML

To parse PHP code inside a .html file you will need to a create a .htaccess file in your document root directory /httpdocs and insert the following code:

AddHandler php-script .html .htm

How to import a MySQL database using phpMyAdmin

To import a MySQL database you can use phpMyAdmin which is available in your Plesk control panel.

1) Firstly, you will need  to create the database in Plesk that you would like to import the SQL file to.

– Video tutorial: How to create a database in Plesk

2) Open up phpMyAdmin inside Plesk

– Go to Databases

– Select the Database

– Go to Webadmin

3) Once you are in phpMyAdmin, Select the Database on the left hand bar.

4) Go to import

5) Click the ‘Choose’ button to browse the location of the text file

6) Click “Go” to import the SQL file

If you experience any problems, please log a ticket with our Help Desk.

How do I upgrade to the latest hosting features?

Re: Upgrade features on Plesk to latest offering

The range of features on offer today may be more than when you purchased your account. There is no need to lose out. This is not a new customers only offer.

We are now offering more hosted domains on all accounts to new cutomers however if you are an existing customer, don’t worry – you can upgrade to the latest offering for free!

Here is what you need to do:

  • Look at the Hosting page for your plan current feature list
  • The multiple domain allowances have increased for all accounts
  • The database allowances have in some cases been reduced
  • Log a ticket with the Helpdesk asking for a “feature update”
  • Include your clientXXXXX Plesk login within the ticket for a fast upgrade
  • Your existing data will not be affected and will remain intact

If you provide the correct clientXXXXX ID and your domain name from the outset in your ticket, your upgrade may be completed within an hour. The ticket will be updated once the upgrade is complete.

Cheap Web Hosting – How to use your web hosting account

Re: What to do with your new web hosting account

  1. Login to your Plesk Control Panel to gain access to all the features and resources provided with your account.
  2. Set up your first email address and start using email services with your domain
  3. Start collecting web visitor statistics and monitor visitors activity around your site
  4. Launch more sites with multi domain hosting to get the most from your web presence
  5. Install and Connect FileZilla FTP to upload files to your personal web space
  6. Install a Web Application such as WordPress and get a professional site online straight away

You are now well on the way to making the most of your new hosting account. For further information and advise search the knowledgebase or contact the Helpdesk.