I’ve uploaded my site but the changes are not there

When you upload your site it should be instantly viewable, there is no holding area. If you still see the old pages then you need to clear your browser cache and delete your temporary files.

It can be particularly difficult to do this if you are an AOL user, please review the steps below:

This will involve taking a number of steps to fix the problem so please print this guide to help you resolve this issue.

If you use Internet Explorer, do the following:

1) Load up Internet Explorer
2) Select from the top menu “Tools”
3) Select “Internet Options”
4) Select “General Tab” (default)
5) Select “Settings”
6) Select “every visit to the page”

If that doesn’t work, follow the rest of this article:-

A. Clear the Browser Cache/Temporary Internet Files

Windows 95/98/ME/2000
To clear the Browser Cache simply do the following:
1. Close AOL
2. Click on Start -> Programs -> AOL -> AOL System Information.
3. From the System Information window click on the
Utilities tab and now click on Clear Browser Cache.
4. Close the AOL System Information window

Windows XP
To clear the Browser Cache simply do the following:
1. Close AOL
2. Click on the Start -> All Programs -> AOL -> System Information
3. From the System Information window click on the Utilities tab and now click on Clear Browser Cache.
4. Close the AOL System Information window
B. Are you using Zone Alarm or similar Firewall software?

If you are using or have just installed Firewall software then please disable it and try viewing the web page(s) in question again.

C. Close third party software in the task list and try again.

To close background Windows 95/98/ME
Hold down the Control (CTRL and the ALT key together. Now while holding these press once (and once only) the DELETE key. This will open a window called ‘Close Program’. It is a list of everything presently running on the PC. To close a program you must Highlight it and click on ‘End Task’ at the bottom. This will only close that program so you must continue this process until all that is left running is : AOL
, AOL TRAY , SYSTRAY , EXPLORER Note* Please allow several seconds between each CTRL + ALT + Delete to prevent the computer from restarting.

To Close background programs on Windows 2000
Hold down the Control (CTRL and the ALT key together. Now while holding these press once (and once only) the DELETE key. This will open a window called Windows Security. From here click on the Task Manager button and then click on the Appplications section.Here you will have a list of every application running on your PC.
Click on on an application to highlight it and then click on End Task. Task Manager will stay open so you don’t need to keep pressing CTRL + ALT + Delete. Once the Applications list is blank close the Windows Task Manager by clicking on the X in the upper right hand corner.

To close background programs on Windows XP
Hold down the Control (CTRL and the ALT key together. Now while holding these press once (and once only) the DELETE key. You will now see a screen called Windows Task Manager. Click on the Applications
section.Here you will have a list of every application running on your PC. Click on on an application to highlight it and then click on End Task. Task Manager will stay open so you don’t need to keep pressing CTRL + ALT + Delete. Once the Applications list is blank close the Windows Task Manager by clicking on the X in the upper right hand corner.

1. Go to AOL Keyword: Preferences.
2. Click on the Font, Text & Graphics link (AOL 9.0 users click on the L-Q link on the A-Z tab, and then click on the Personal Storage link).
3. Reduce ‘Maximum disk space to use for online art’ box to 35 megabyte(s).
4. Click Save.
5. Exit the AOL software.
6. Double-click on the AOL icon on your desktop and sign on to AOL.
7. Repeat steps 1 – 2.
8. Increase the ‘Maximum disk space to use for online art’ box to 60 megabyte(s).
9. Click OK

Please restart your computer after you have followed the last step.

What can I choose for a Subdomain?

You may wish to add one or more subdomains to your hosting account, depending on your account level then you can add these in your hosting control panel.

you may use almost anything as a subdomain, here are some examples,

accounts.yourdomain.com
support.yourdomain.com
sales.yourdomain.com

Please note that subdomains will not use the www prefix.

You host my website, does this mean my domain is registered via UK-Cheapest?

It is quite possible that you bought your domain name from another agent and then changed your domain nameservers to point your domain name to your hosting webspace with UK-Cheapest. In this case the domain name renewals will still be billed by the company that you registered your domain name with initially, and they will retain control of your domain.

If you transferred your domain name to us, then we will be able to update your domain directly, and will invoice renewals directly to you.

I have created a Subdomain but it is not working?

When a Subdomain is created the DNS that will make the subdomain work need to be recognised globally. This is called DNS propagation.

Please allow upto 72 hours for this to take place.

Categories DNS