What is my email username?

If you have hosting with UK-Cheapest then your email username will be of the following format,

username@yourdomain.com

Replace username with the email mailbox username.

Replace yourdomain.com with your actual domain name.

Please note you must include your domain name in your username in order to connect to your email account.

What is my ftp username?

If you have hosting with UK-Cheapest then your initial FTP username will be of the following format,

admin*****@yourdomain.com

Replace ***** with your 4 or 5 digit account/order number (not invoice number)

Replace yourdomain.com with your actual domain name.

Please note you must include your domain name in your username in order to login with ftp.

If you have added a new domain to your account using multi-domain hosting then you would have created your own FTP username and password during the domain setup and you must use these details for this particular domain.

Categories FTP

What is my ftp address or hostname?

If you have hosting with UK-Cheapest then you FTP upload server address will be of the following format,

server.microlite*.com

Simply replace the * with the server group which your account is hosted upon as advised in your Hosting Initialisation Complete email.

Categories FTP

What are the default domain nameservers?

If you are moving your domain name to UK-Cheapest in order to use our domain name features such as web and email forwarding, etc, then you will need to set your domain nameservers to our defaults as follows,

ns.microlite1.com
ns2.microlite1.com

All parked domain names use these servers. If your domain name is hosted then you should not use the above settings.

What is Fraudulent Invoicing for Domains? (Domain Solicitation)

The following provides answers to some of the most frequently asked questions about the domain name registration solicitation mailings.

What is Fraudulent Invoicing for Domains?

We want to help you prevent your domain name registration from being moved to another company by being tricked into renewing with another provider. If you receive mail that appears to be an invoice, which is in fact a solicitation for business, you may be the target of a fraudulent or false invoicing scheme.

Which companies are making these solicitations?

There are a number of domain registration companies looking to grow their businesses by stealing business from other companies. While we welcome fair competition in the marketplace, some companies believe the best way to win business is to solicit existing domain name registrants from other companies. Wherever possible, these companies will target registrants and trick them into moving their domain registration business. Some companies recently reported to have been involved in this type of activity are:

  • Internet Registry of Canada (IROC)
  • Internet Registry of America (IROA)
  • Domain Registry Of America (DROA)
  • Domain Registry Of Canada (DROC)
  • Verisign/Network Solutions

What should I do to avoid being tricked into transferring my domain away from my current provider?

The best way to combat this is to simply IGNORE all communications regarding your domain name that do NOT come from your current provider.

What can I do if I’m already a victim?

The first thing you should do is contact the payment authority. In all likelihood, these transactions will not be processed if the company is not able to secure payment for the transaction. If you have already sent money to one of these companies, we suggest contacting your bank or credit card company immediately regarding your options to have any payment you may have authorized either stopped or reversed.

How can I help make sure this doesn’t happen to anyone else?

Report the incident to your current provider and the appropriate authorities!! Proactively combating these sorts of unscrupulous business practices is the only way to ensure these companies are stopped. This will not only help you, but all registrants, to enjoy the freedom to choose your provider and to be free from solicitations designed to deceive or trick you. It will also help us aid you in the recovery of your domain.