If you are receiving an error message when you try to publish from your Site Builder account, then it may be that you have updated your Hosting password since your Site Builder was set up.
If you have done this, then you will either need to either,
a) notify us of the new password, so that we can update the ftp details held within your site builder account, or,
b) change your hosting password back and then publish your site.
If your updates are urgent, then we suggest that you choose option “b” above.