Why has my Helpdesk eSupport ticket been closed?
Your eSupport problem ticket will be closed if we have not received a response from you for at least 72 hours. You may re-open the ticket if you still require assistance.
UKC
Can I Get a Refund for a Domain I No Longer Need?
Domain cancellation and refunds A completed domain registration is normally non-refundable When a domain order completes, the name is registered at the relevant registry for the selected term. It cannot be returned like a physical product merely because it is…
I made a mistake on my domain name, can I cancel it?
If you have made an error in your actual domain name then it can not be cancelled unless we have been notified within 10 minutes of your order. Domain Names can not be cancelled once registered, unfortunately the registrars do…
I could not add my Meta Tag Keywords when I made my order?
You may have expected to add your Meta Tags (keywords, Description, Title, etc) when you placed your order? This is in fact not required. When the search engine bots visit your website that we submit for you, then they will…
Which UKC Website Builder Should I Log In To?
Choose the right website editor UKC has three builder generations, so open the editor that matches your service Most customers now use Domain Website Builder or Sitejet. Domain Website Builder is included with every parked domain. Sitejet is included with…