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Re: Black Monday 25th Feb 2013
We are very sorry with regards to the invoicing issue we have experienced today.
We have today launched a new Billing System which straight off sent out several thousand invoices for domains that are no longer required by their owners!
Our traditional domain renewal method is to assume the domain is no longer required 28 days after expiry. The new system today sent out invoices going back up to 90 days after expiry of UK domains as in fact these domains are still renewable up to this time.
We have already cancelled all invoices ranging from 499903 to 500127 and so no further reminders will be sent for these domains.
We are very sorry for this mishap today and hope it did not cause too much distress.
Billing Team @ UK Cheapest
PS. We promise it will be worth it once we’ve ironed out the issues!
The currently supported Parallels Plesk Panel versions are:
The below tables describe when specific versions of Parallels Plesk Panel will enter the Extended Support phase and when patches / support will no longer be available for them. If affected by one of the below dates, customers are encouraged to upgrade to a supported Parallels Plesk Panel version.
Version Lifecycle Dates:
|Product||Released||Extended Support||End of Life & Support|
|Parallels Plesk Panel 11||June 13, 2012||June 13, 2016||December 13, 2016|
|Parallels Plesk Panel 10||November 3, 2010||November 3, 2014||May 3, 2015|
|Parallels Plesk Panel 9||December 9, 2008||December 9, 2012||June 9, 2013|
|Parallels Plesk Panel 8||September 20, 2006||March 1, 2012||September 1, 2012|
|Parallels Small Business Panel*||November 3, 2009||August 1, 2011||July 1, 2012|
|Parallels Plesk Panel 7 and earlier||February 10, 2004||n/a||January 1, 2012|
Re: Network Migration of MICROLITE4 Server
We will be moving the MICROLITE4 hardware to a new higher performance network which will require a physical relocation and a number of IP address changes to the servers. This process will be completed automatically and no action from yourself is required. Apart from IP changes there will be no data configuration changes on the server.
The migration will take place on 2nd September 2012 between the hours 0900 – 1600
Unfortunately this means that there will be disruption to services during the migration, especially during the physical hardware relocation. We do apologise for this unavoidable disruption to services. We promise to keep the disruption period as short as possible.
Thank you for your patience during this mandatory migration period.
Network Support Team
We are shortly commencing the upgrades of all hardware and infrastructure related to the parked domain name services. This will improve security, performance and reliability of all related domain services including:
These upgrades only concern parked domain name customers and not any hosting accounts will be affected. If your domain name is using name servers other than ns.microlite1.com then this upgrade will not concern any of your services.
The hardware will be installed and tested by 1st August and migration testing will begin 7th August. We anticipate final completion of the migration to commence weekend 18th/19th August. The entire process will be complete by midnight on Sunday 19th August.
We will disable the Domain Control Panel at 0300 Saturday 18th and it will be re-enabled 0300 Monday 20th. During this period there may be intermittent outages or propagation issues which we endeavour to keep to a minimum. Our priority will be to have the services 100% active by 0300 Monday 20th August.
For information purposes (you do not need to do anything) the parked domain name servers host names will remain the same however the IP addresses will change as follows:
This will mean that there will be a propagation delay between changes however this should cause minimal disruption as both sets of IP addresses will remain active during this period.
Thank you for your patience and support during this time. If you have any questions do not hesitate to contact us.