The domains are grouped under email primary address.
Did you use a different email address for the transferred in domain than you use under your regular account?
If so, the system cannot link the domains together under one account. If you require, we can simply merge the accounts by changing the email to the one you wish to use.
If you can advise to the Helpdesk the email address you would like applied and the domain name you wish us to modify we can do this right away for you.