If you’ve lost access to your UK Cheapest account – whether due to forgotten login details, a changed email address, or a problem with two-factor authentication (2FA) – don’t worry. We’re here to help you regain access as quickly and securely as possible.
What To Do If You Can’t Log In
If you’re unable to access your account for any reason, please open a support ticket using our Create New Support Request form. This option is designed for clients who:
- No longer have access to their email address
- Can’t receive 2FA codes
- Have forgotten their login details
- Are locked out for any other reason
How It Works
- Go to the Create New Support Request page.
- Fill in the required details – be sure to include as much information as possible about your account (such as domain names, old email addresses, or past invoice numbers).
- Submit the form to reach our helpdesk team.
- You’ll receive a reply via email, even if the email address isn’t currently linked to your account.
Our support team may ask for additional verification to ensure your account remains secure. Once verified, we’ll help you restore access or update your login credentials.
Keeping Your Account Secure
We take account security seriously. That’s why identity verification is required before any changes can be made. Your patience and cooperation help protect your services from unauthorised access.
Need help now? Submit a support request here »