Timeout received during file upload/downloads using Plesk 11
During extended uploads or download you are getting an Internal Server Error, the error_log looks like this:
[Mon Mar 04 08:12:58 2013] [error] [client 22.214.171.124] Premature end of script headers: index.php, referer: http://www.site.co.uk
If you are running PHP as FastCGI you may want to look at the parameters in this file:
# vi /etc/httpd/conf.d/fcgid.conf FcgidIdleTimeout 30 FcgidProcessLifeTime 30 FcgidMaxProcesses 20 FcgidMaxProcessesPerClass 8 FcgidMinProcessesPerClass 0 FcgidConnectTimeout 30 # FcgidIOTimeout 45 FcgidIOTimeout 240
Usually a tweak of the FcgidIOTimeout resolved the problem.
Don’t forget to restart Apache afterwards.