UKC

A common problem when attempting to launch Webadmin is your browser Popup Blocker. The Webadmin application opens in a popup window so you must ensure that pop-ups are enabled for your browser.

If you find that clicking on the “Webadmin” button does nothing, then this is the problem, use the guide below to temporarily disable your browser popup blocker.

To disable the Popup blocker in Internet Explorer

1. Open Internet Explorer and select the Tools option.
2. In the window that displays, click on the Internet Options option.
3. Click on the Privacy tab
4. Uncheck Turn on Popup blocker
5. Click on Ok to save your preferences
6. Close the window

To disable the Popup blocker in Firefox

1. Open the Firefox menu and select the Tools option.
2. In the window that displays, click on the Content option.
3. Remove the checkmark from the Block pop-up windows option.
4. Close the window

To disable the Popup blocker in Chrome

1. Open the Chrome Tools menu and select the Options option.
2. In the window that displays, click on the Under the bonnet tab.
3. Click on the Content Settings button
4. Click on the Pop-ups tab
5. Select Allow sites to show pop-ups then press Close
6. Close the windows

To disable the Popup blocker in Safari

1. Open the Safari menu and select the Preferences option.
2. In the window that displays, click on the Security option.
3. Remove the checkmark from the Block pop-up windows option.
4. Close the window

That’s all there is to it! If you have any problems simply contact the Helpdesk for further assistance,

There are times when you will need to modify some settings the in the default PHP.INI file. When using Plesk, the PHP.INI file is shared however you have control over many of the common PHP flags – it is a little technical though.

First, you need to create a .htaccess file in your document root (/httpdocs), it is within this file that you add your custom PHP flags, here’s some examples:

To switch off register globals: php_flag register_globals off

To switch on magic quotes: php_flag magic_quotes_gpc on

You can do this with most PHP flags, if you have any problems simply contact the Helpdesk for further assistance,

There are times when you will need to modify the defaultsession.save_path which is hard coded into your PHP confguration. When using Plesk, the PHP.INI file is shared however you have control over many of the flags.

First, you need to create a .htaccess file in your document root (/httpdocs), it is within this file that you add your custom PHP session save path flag, eg:

php_value session.save_path “/var/www/vhosts/yourdomainname.co.uk/httpdocs/tmp”

This flag would set the session save path to your /httpdocs/tmp folder, simply ensure this folder exists. If you are manually installing Joomla you may need to change the session.save_path. We recommend that you use the Joomla installation script found under “Web Applications” in your hosting control panel as this automatically sets the sessions.save_path.

So you have just chosen your new favicon, or even painstakingly created it using the latest .ICO file creator. The file size is correct, your friends and family love it – great! – now it’s time to make it live!

So, you go ahead and upload your favicon.ico file, you edit your web pages to point directly to it. Yet, when you visit your website, the Plesk favicon is still there? In fact, no matter what you do, you can only see the Plesk favicon!

This, is a local browser caching issue. You will find that if you visit your site from another PC which never visited your Plesk default homepage that your new super duper custom favicon will work perfectly.

Clear your browser cache and temporary internet files, perform a system reboot and that should do the trick.