UKC

How do I access mySql databases from a remote client?

It is possible to configure a database user in your Plesk control panel so that you may access your mySQL databases remotely – ie. directly from your home or office PC network.

By default, all remote access to mySQL is blocked by the firewall, this prevents your databases being hacked externally. Remote access can only be granted to a static IP address. If you have a dynamic IP address you need to contact your internet provider and request a static IP address, some providers charge for this service.

To enable remote access to a mySQL database

  1. Create a database (if not done so already)
  2. Create a database user that will be used for remote access
  3. Advise the Helpdesk of your Static IP address
  4. Allow 24 hours for the firewall to be updated
  5. Once enabled you will be able to connect using port 3306

That’s all there is to it! If you have any problems simply contact the Helpdesk for further assistance,

How do I park my domain name?

To make use of the domain parking features your domain name needs to have the nameservers set to point to the parking server.

The domain nameservers or the parking server are:

  • ns.microlite1.com
  • ns2.microlite1.com

Once parked, your domain can be used with all parking services such as:

  • unlimited email forwarding
  • web forwarding using 301 and 302 redirects
  • framed web forwarding
  • homepage builder

See: How to change your domain nameservers for further instructions.

Why do DNS and nameserver changes take so long?

So you’re wondering why you may have to wait up to 72 hours for your name server and DNS record changes to take effect…

The reason is that the nameserver changes that you make are propagated (propagate simply means update in domain name speak) to the DNS servers all over the world, the news of your name server change takes time to reach every global DNS server – hence the delay. (See DNS Propagation)

Not all domains propagate at the same rate, you will find…

  • .uk domains require up to 24 hours
  • .com, .org, .biz, .info require 24 to 72 hours
The DNS and nameserver propagation times are entirely external to all hosts, this is simply the nature of the internet. It takes time for servers and routers to register the new information. So please be patient!
Categories DNS

How do I change my nameservers?

Changing domain nameservers is a common task and something you will need to do at some point during the life of your domain name. For this reason, we have made it as easy as possible!

Reasons why you may need to change your domain nameservers:

  • Your domain was parked and you want to host it
  • Your domain was hosted but now you want it parked
  • Your domain was transferred in from another provider and you want to use our parking services

First, you need to have your Domain Control Panel login details, this is absolutely necessary in order to navigate to the Nameserver Change function.

If you do not have your Domain Control Panel login details, to to the Forgotten Password page and request a copy of your details and a copy will be sent to the email address used when you registered your domain name. If this email address is out of date or no longer used, you will have to log a ticket with the Helpdesk.

Right, for those of you who have your Domain Control Panel login details, the rest of the process is simple.

  • Login to the Domain Control Panel (DCP)
  • Click ‘Change Nameservers’
  • Enter your new nameservers
  • Press submit to action your request

Your nameservers will be changed immediately however due to DNS propagation times it will take up to 72 hours to fully take effect.

How do I change my domain IPSTAG to another provider?

There is nothing preventing you from transferring your domain name to another provider however this is usally not necessary. Only .UK domain names have IPSTAGs.

If you really do want to change your IPSTAG, you need to login to your Domain Control Panel and select “Change IPSTAG” to transer out your domain name.

You will need to know your new domain providers IPSTAG and enter it carefully.

Login to the Domain Control Panel (DCP) to change your IPSTAG.

Alternatively, you can contact Nominet directly who will also make the IPSTAG change at a cost of £10+VAT per UK domain.

See Nominet Change Registrar for further details.