email

Plesk 12 – Setting Up Your Email

How to Setup Email Services for your Web Site

Screen Shot 2015-06-03 at 12.28.22Your Web Hosting Service comes equipped with the very latest in email technology. It’s very easy to use if you use the RoundCube Webmail service as you do not need to configure or install anything.

However, many clients prefer to use their own local email client and for this reason we have created a number of setup guides for the most popular applications.

Microsoft Outlook

Microsoft Outlook Express

Mozilla Thunderbird

Apple Mail

Apple iPhone or iPad

Email Port Settings

Ports for IMAP, POP and SMTP Email Services

Port Numbers for our Email Services

There are a few different ports used for mail services. Depending on how you would like to connect (encrypted or unencrypted) will dictate which ports you should be using. Where possible, use SSL. Some older devices and email clients may need to use unencrypted.

POP3 Server – Incoming Messages

  • Non-Encrypted -> AUTH -> Port 110
  • Secure (SSL) -> SSL -> Port 995

SMTP Server – Outgoing Messages

  • Non-Encrypted -> AUTH -> Port 587
  • Secure (TLS) -> StartTLS -> Port 587
  • Secure (SSL) -> SSL -> Port 465

IMAP Server – Incoming and Outgoing

  • Non-Encrypted -> AUTH -> Port 143
  • Secure (SSL) -> SSL -> Port 993

How to: Setup Email using Microsoft Office Outlook

Access Email from Microsoft Office Outlook 2010

To set up Microsoft Office Outlook 2010:

  1. Open Microsoft Office Outlook 2010.
  2. Go to File > Info > Add Account.
  3. Select the checkbox Manually configure server settings or additional server types. Click Next.
  4. Select the Internet Email option and click Next.

  5. Specify the following:
    • Your name.
    • Your email address.
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
    • Incoming mail server. Type your domain name. For example, example.com.
    • Outgoing mail server (SMTP). Type your domain name. For example, example.com.
    • User Name. Specify your full email address. Example: johndoe@example.com.
    • Password. Most likely, this password coincides with the password you use for logging in to Plesk.
    • Require logon using Secure Password Authentication (SPA). Leave this option cleared.

  6. Click More Settings, open the Outgoing Server tab and check My outgoing server (SMTP) requires authentication.

  7. Click Next.
  8. Click Finish.

How to: Setup Email using Microsoft Outlook Express

Access Email from Microsoft Outlook Express

The instructions provided in this section were verified against Microsoft Outlook Express 6. They might not work with earlier or later versions of Microsoft Outlook Express.

To set up Microsoft Outlook Express:

  1. Open Microsoft Outlook Express.
  2. Go to Tools > Accounts.
  3. Click the Add button and select the Mail item.
  4. Enter your name as you want it to appear in any messages you send, and click Next.
  5. Type your email address, and click Next.

  6. Specify the following settings:
    • Protocol of your incoming mail server.

      If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.

    • Incoming mail server. Specify your website’s Internet address.
    • Outgoing mail server. Specify your website’s Internet address.

  7. Click Next.
  8. Specify the following:
    • Your account name. Type your email address in the Account name box.
    • Your password. Most likely, this password coincides with the password you use for logging in to Plesk.
    • Remember password checkbox. Leave it selected if you do not want to be prompted to enter password each time your email program connects to the mail server to check for new mail, and click Next.

  9. To complete setting up your email program, click Finish.

How to: Setup Email using Mozilla Thunderbird

Access Email from Mozilla Thunderbird

The instructions provided in this section were verified against Mozilla Thunderbird 31.4.0. They might not work with earlier or later versions of Mozilla Thunderbird.

To set up Mozilla Thunderbird:

  1. Open Mozilla Thunderbird.
  2. Click Email under the Create a new account heading.
  3. Click the Skip this and use my existing email button.
  4. Specify the following:
    • Your name, as you want it to appear in any messages you send.
    • Your email address and password.
  5. Click Continue.
  6. If Thunderbird fails to find the settings automatically, specify the following:
    • Account type. If you want to keep copies of messages on the server, select the IMAP option. If you do not want to keep any messages on the server, select the POP3 option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
  7. Click Done.

If you set up a mail account manually, please use the following typical combinations of connection security and authentication method settings. If the settings do not work for you, ask your hosting provider about the correct combination.

On Linux, SMTP, IMAP, POP3:

  • SSL: STARTTLS
  • Authentication: Encrypted password

On Windows, IMAP:

  • SSL: None
  • Authentication: Normal password

On Windows, SMTP, POP3:

  • SSL: None
  • Authentication: Normal password

Other parameters that you may need when configuring your account manually:

  • POP3 port: 110
  • IMAP port: 143
  • SMTP port: 587
  • Username. Your full email address. For example: johndoe@example.com.
  • Incoming server address (POP3/IMAP). Specify your website’s Internet address. Example: example.com
  • Outgoing server address. Specify your website’s Internet address. Example: example.com