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Sales

I made a mistake on my domain name, can I cancel it?

November 15, 2011November 15, 2010

If you have made an error in your actual domain name then it can not be cancelled unless we have been notified within 10 minutes of your order. Domain Names can not be cancelled once registered, unfortunately the registrars do…

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Categories Domain Names, Sales

My personal details are showing on my domain name, can I remove them?

November 28, 2011November 15, 2010

Your personal details such as home address, telephone number can be hidden from .uk domains by using the Nominet WHOIS opt out. This is available to all individuals who register a domain name as long as it is not business…

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Categories Domain Names, Sales Tags domain, privacy

What are the restrictions on cancelling my hosting account?

November 15, 2011November 15, 2010

Your hosting account can be cancelled at any time however the 30 day money back guarantee is only valid for the first 30 days. After that period, you would not be refunded your hosting fee if you decided to change…

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Categories Sales Tags cancellations, refunds, sales

I don’t have a credit card – can I pay by cheque/bacs?

November 15, 2011November 15, 2010

You will be offered the option to pay for services by Cheque, Postal Order, Bacs, Paypal, at the end of the order process, via a link at the top of the complete order page. Please note that services will not…

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Categories Sales

Do I have to pay VAT even though in my country we don’t pay?

November 15, 2011November 15, 2010

Value added Tax (VAT) at the current rate is added to all UK-Cheapest invoices. This applies to both EU countries and non-EU countries. This is a ruling by HM Customs and Excise because the service is supplied in the UK…

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Categories Sales Tags vat
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