If you are experiencing problems paying with your credit / debit card online the other option is to pay by BACS, as card payments made to us are cleared through PayPal so we do not store any information about your card and unfortunately cannot identify why it was declined; if you contact your card supplier they would be able to tell you why.
It is possible to also pay by BACS using your online banking.
Sending payments from within the UK
Ref: your invoice number (or your account email address if you are making regular payments) Sort code: 30-98-31 Account number: 29030368 Account Name; COLCATWEB LTD
Sending payments from outside of the UK
Account Name: COLCATWEB LTD Bank Identifier Code (BIC): LOYDGB21251 International Bank Account Number (IBAN): GB36LOYD30983129030368
If you want to make regular payments or setup a Standing Order, you will find that you need to set the reference to something that does not change monthly and so entering the invoice number will not be possible. In these cases simply use the email address of the account that the invoice was sent to and this will be enough for us to match up the payments.
If you can advise when you have done this (together with your invoice number) we will look out for your transfer.