Re: Mail being bounced even though Mailbox exists, bounce message
“Hi. This is the qmail-send program at server.mailserver.com.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.”
Take a look in the mail log file:
tail -1500 /usr/local/psa/var/log/maillog
You see errors such as this:
Unable to stat entry '/usr/local/psa/handlers/info'
To resolve you need to remove and rebuil all mail handlers as follows:
1. Stop the mail service # /usr/local/psa/admin/sbin/mailmng --stop-service OR # service qmail stop 2. Backup old handlers in a temporary directory # mkdir /usr/local/temp # cp -a /usr/local/psa/handlers/before-* /usr/local/temp/ # cp -a /usr/local/psa/handlers/info /usr/local/temp/ 3. Remove the handlers # rm -rf /usr/local/psa/handlers/before-*/* # rm -rf /usr/local/psa/handlers/info/* 4. Recreate handlers using mchk utility # /usr/local/psa/admin/sbin/mchk --with-spam 5. Start mail service: # /usr/local/psa/admin/sbin/mailmng --start-service OR service qmail start
This may take a little time however it will resolve all errors.