What Is an AI Chatbot – And Why Your Business Might Need One

In today’s digital-first world, customer expectations are higher than ever. Visitors want fast, accurate answers – at any time of day – and if your website doesn’t deliver, they’ll move on quickly. That’s where an AI chatbot comes in.

But what exactly is an AI chatbot? And why are more small businesses adopting them?

What Is an AI Chatbot?

An AI chatbot is a software assistant that lives on your website and interacts with visitors in real time. It uses artificial intelligence to understand and respond to natural human language, just like a real team member might do.

Unlike traditional scripted bots that follow rigid decision trees, modern AI chatbots – like our UKC AI Website Assistant – are trained to understand context, answer open-ended questions, and even guide visitors through your services, pricing, or support options.

Think of it as a virtual assistant that never sleeps, never takes a break, and is always ready to help your customers.

What Can an AI Chatbot Do?

Depending on how it’s trained, an AI chatbot can:

  • Greet visitors with a friendly message
  • Answer questions about your products or services
  • Explain pricing, features, and promotions
  • Guide users to the right page
  • Capture leads and send enquiries directly to you
  • Help reduce repetitive support tickets

It’s like having an extra team member – but without the overhead.

Key Benefits for Small Businesses

Here’s why small business owners love AI assistants:

  • 24/7 Availability: No more missed questions outside office hours. Your assistant is always online, ready to help – even while you sleep.
  • Reduced Support Load: By handling common questions instantly, your AI bot helps cut down on emails and support tickets — freeing you up to focus on bigger priorities.
  • Lead Generation: Your chatbot can collect contact details and new business enquiries directly from the chat, turning website visitors into potential customers.
  • Cost-Effective: Hiring full-time staff for round-the-clock coverage is expensive. A chatbot offers a professional solution at a fraction of the cost.
  • Simple Setup: No technical knowledge is needed. We take care of everything, just send us your business information and we’ll handle the rest.

At UKC, we take care of everything for you. There’s no tech knowledge required, just send us your info (website, PDFs, brochures) and we’ll do the rest.

It’s Not Just for Big Companies Anymore

Until recently, AI-powered tools like this were only available to large businesses with big budgets. But now, thanks to advances in technology, any small business can benefit from the power of AI, affordably and without complexity.

Whether you’re a web designer, hosting provider, online shop, or service-based business, adding an AI assistant to your website is a smart way to stay competitive, capture leads, and deliver a better experience to your visitors.

Final Thought

If you’re ready to improve your website, reduce support time, and never miss a lead again, our AI Website Assistant is ready to help. We manage the setup, training, and updates, you just sit back and let the assistant work for you.

Ready to get started? View our AI Assistant plans or contact us today.

Homepage Builder: Instantly Create Your Online Presence


What is the Homepage Builder?

The Homepage Builder is a powerful, easy-to-use tool included FREE with every domain registered at UK Cheapest. It lets you build a simple, professional, multi section website – no coding, no hassle.

Just pick a layout, add your content, and go live in minutes. Perfect for individuals, small businesses, and anyone who needs a quick and effective web presence.

Why Use the Homepage Builder?

  • Instant Launch: Get your domain online immediately, even if you don’t have a full website ready.
  • Easy Editing: Use our intuitive visual editor—simply type your text, add images, and publish.
  • Professional Templates: Choose from a selection of attractive, mobile-friendly layouts for every style and industry.
  • No Coding Required: Focus on your content, not on technical details.
  • Perfect for Any Purpose: Use as a digital business card, portfolio, event page, landing page, or personal homepage.

What Can You Build?

  • Business landing page: Announce your services, display your contact details, and start collecting enquiries.
  • Personal website: Share your story, resume, or creative work in a polished online format.
  • Coming soon page: Get online quickly while you prepare a larger site.
  • Simple multi-section sites: Create up to three sections – great for showcasing services, testimonials, and a contact form.

How to Build Your Homepage (Step-by-Step)

  1. Activate the Homepage Builder:Turn it on in your UK Cheapest control panel. Note: Activating the builder will override any existing web forwarding settings for your domain.
  2. Choose Your Layout:Select from our library of professional, mobile-responsive templates. Pick one that fits your style or business.
  3. Enter Your Website Details:Fill in your main title, subtitle, and contact email.
  4. Add Your Content:Use plain text or HTML for your home page content and any additional pages. You control the headlines, descriptions, and sections.
  5. Publish:Click Save and Publish—your site is now live for the world to see!

Pick your template, fill in your details, and get online in seconds!

Frequently Asked Questions

Q: How many sections can I create?

A: The Homepage Builder allows up to three sections – ideal for a home, about, and contact page.

Q: Do I need technical skills?

A: Not at all! The builder is designed for everyone – no coding or design knowledge required.

Q: Can I update my site later?

A: Yes! You can edit your titles, content, and layout at any time – changes go live instantly.

Q: What happens to my web forwarding?

A: When the Homepage Builder is active, it replaces web forwarding for your domain. You can switch back anytime.

Q: Is this really free?

A: Yes – Homepage Builder is completely free with every UK Cheapest domain.

Get Started Today

Build your homepage and claim your spot on the web—no stress, no hidden costs.

For advanced sites, eCommerce, or more design options, check out our Website Builder Plans.

Email Forwarding: Stay Connected, Stay Professional


What is Email Forwarding?

Email forwarding lets you automatically redirect emails sent to any address at your domain (like info@yourdomain.uk) to your preferred external email account (like yourname@gmail.com or sales@outlook.com). With UK Cheapest, you can set up unlimited forwarding aliases – free with every domain.

Why Use Email Forwarding?

  • Brand Your Email: Use a professional address on your domain for your business, portfolio, or side project—even if you use Gmail, Outlook, or another provider.
  • Centralise Your Inbox: Collect messages from multiple aliases or domains in one inbox, so you never miss important emails.
  • Protect Your Privacy: Give out forwarding aliases on your website, forms, or to contacts – change or remove them anytime to control unwanted mail.
  • Easy Setup, No Mailbox Needed: No need to manage a separate mailbox; all mail arrives at your chosen account.

Tips for Reducing SPAM

  • Choose Unique Aliases:Avoid generic addresses like info@yourdomain.uk or contact@yourdomain.uk—these tend to attract more spam.Use personalised or unique aliases such as john.smith@yourdomain.uk or sales.team@yourdomain.uk for better results.

How to Set Up Email Forwarding

  1. Choose Your Alias:Decide which address on your domain you want to forward (e.g., sales@yourdomain.uk or you@yourdomain.uk).
  2. Enter the Forwarding Address:Type the email address where you’d like to receive mail—this can be Gmail, Outlook, Yahoo, or any email account you prefer.
  3. Add the Forwarding Rule:Click “Add” to activate the forwarding. All emails sent to your alias will instantly arrive at your chosen destination.

You can add as many forwarding aliases as you need – and remove or edit them at any time from your control panel.

Set up new forwarding rules quickly – just enter your alias, your forwarding address, and click Add!

Frequently Asked Questions

Can I create multiple forwarding aliases?

Yes! Add as many aliases as you like for your domain. Forward emails to one or several addresses.

Does this service store my emails?

No, email forwarding simply redirects your messages – your inbox is wherever you set as the destination (like Gmail, Outlook, etc.).

Can I turn off or change forwarding later?

Yes—manage, edit, or delete forwarding rules any time through your control panel.

Will my emails be filtered or delayed?

Forwarded mail usually arrives within seconds, but may be subject to your destination mailbox’s spam filters or rules.

Is email forwarding included with all domains?

Yes! Every domain registered with UK Cheapest includes unlimited free email forwarding.

Get Started Today

Set up professional email forwarding in seconds, all managed from your UK Cheapest account.

Need a full-featured mailbox with storage and advanced features? Explore our Professional Email Hosting for more options.

Web Forwarding: Instantly Point Your Domain Anywhere


What is Web Forwarding?

Web Forwarding allows you to redirect your domain name to any URL of your choice – perfect if you want your visitors to land on a different website, online shop, blog, or social profile. This powerful feature is included free with every UK Cheapest domain.

Whether you’re rebranding, consolidating websites, promoting a special page, or simply want your visitors to see a different site, web forwarding is the easiest way to keep control of your domain traffic.

When Should I Use Web Forwarding?

  • Launching a new website but want your visitors to go to your current site until you’re ready.
  • Consolidating brands or moving to a new domain.
  • Promoting a special offer or campaign on another site.
  • Directing to a social profile (e.g. Facebook, LinkedIn, Instagram).
  • Protecting your brand: Forward alternate domains to your main site.

Types of Web Forwarding (Redirects)

You can choose between three forwarding types, depending on your needs:

  1. 301 Permanent RedirectThe best option for long-term moves. Tells search engines and visitors that your domain has moved permanently. Keeps your search rankings and ensures visitors always end up at the new location.
  2. 302 Temporary RedirectUse this when you only want to forward visitors for a short period. Signals that the move isn’t permanent. Good for maintenance, events, or short-term promotions.
  3. Masked (Framed) ForwardingShows the destination site inside a frame, so your domain stays in the address bar. Great for keeping your brand visible, but may affect SEO and user experience. Use for special situations where you don’t want the destination URL to appear.

How to Set Up Web Forwarding

  1. Log in to your UK Cheapest account and select your domain.
  2. Open Web Forwarding from your domain control panel.
  3. Choose the Forwarding Type:
    • 301 Permanent
    • 302 Temporary
    • Masked (Framed)
  4. Enter your Destination URL:Type the web address you want visitors to be sent to (e.g. https://www.yourothersite.co.uk).
  5. Save your changes with the blue “Update Web Forwarding” button.

Your changes take effect almost instantly. No technical skills needed!


Interface Preview

Choose your forwarding type and enter your target URL—it’s as simple as that!

Frequently Asked Questions

Does web forwarding work for all domains?

Yes, every domain registered with UK Cheapest gets free web forwarding.

Can I forward to any website?

Yes! You can forward to any valid URL (including your main site, a blog, shop, social profile, or campaign page).

Is web forwarding instant?

Most changes are live in minutes, though some updates may take a little longer to propagate.

Will my SEO be affected?

Use 301 Permanent for SEO-friendly redirects. Masked/Framed forwarding is not recommended if SEO is important.

Can I stop or change the forwarding at any time?

Yes! You can edit or remove web forwarding at any time through your control panel.


Get Started Now

Take control of your domain’s journey – set up web forwarding in your account dashboard.

Need help? Contact our friendly support team any time!

DNS Manager: Take Control of Your Domain’s Destiny


Easily Manage Your Domain DNS – No Tech Skills Needed

Your domain’s DNS controls where your website, email, and every online service is pointed. With our DNS Manager, you get full control in a user-friendly dashboard—free with every domain. Whether you need to connect to a website builder, update email servers, or verify your site with Google, it’s all a few clicks away.

  • Update All DNS Records: Manage A, CNAME, TXT, SPF, and MX records for full flexibility.
  • Easy-to-Use Interface: Add, edit, or remove records instantly—no complicated menus.
  • Instant Propagation: Most updates take effect in minutes, with a clear “zone valid” indicator.
  • Free With Every Domain: No hidden fees or upcharges for DNS control.
  • Connect Anywhere: Use your domain with Google, Wix, Shopify, Squarespace, Microsoft 365, and more.
  • Reset in One Click: If you ever get stuck, restore default settings in seconds.

How It Works

  1. Log in to your UKC account and select your domain.
  2. Open DNS Manager from your control panel.
  3. View and Edit Records:
    • A Record: Points your domain to a website (IP address)
    • CNAME: For subdomains (like www) pointing elsewhere
    • MX Records: Route email to your mail provider
    • TXT/SPF: Used for verification, security, or third-party services
  4. Make Changes Instantly:Add new records or update existing ones. Changes are saved with the blue “Apply” button.
  5. See Status At A Glance:If your DNS is set up correctly, you’ll see a green “This zone file is valid” message.
  6. Easy Recovery:If something goes wrong, use “Reset to Original Defaults” to restore standard settings.


Interface Preview

Our DNS Manager puts you in control: add, edit, or remove DNS records in seconds. Everything is labelled clearly, with instant feedback on your changes.

Frequently Asked Questions

How long do DNS changes take to go live?

Most DNS changes are instant, but some may take up to 48 hours to propagate globally.

Can I break my website by changing DNS?

Only if you point your domain to the wrong place. If unsure, you can always reset to default settings.

Is the DNS Manager really free?

Yes! Full DNS control is included with every domain registration at UK Cheapest.

Can I use my domain with third-party services?

Absolutely! Our DNS Manager is compatible with all major website builders, email hosts, and verification services.


Get Started Today

Ready to take control of your domain?

Log in to your UKC account and try out our DNS Manager now. Need help? Contact our UK-based support team – we’re here 24/7.

Tip:

If you’re moving to Google, Wix, Squarespace, Microsoft 365, or any service, check their help page for DNS records—they’ll give you the exact details to enter here!


Still have questions?

Reach out to us – our friendly support team is always happy to help you get your domain working perfectly.