Adding a WordPress Blog to Your Site
Learn how to add a blog based on WordPress to your site.
UKC
How to: Set up a Mailing List
Creating and Managing Mailing Lists
Learn how to create a mailing list, subscribe users, and send a message to the list.
How to: Create Mail Aliases
Creating and Managing Email Aliases
Learn how to create and remove additional addresses for a mail account.
How to: Create Auto-reply Automatic Responses
Creating Auto-replies in your Plesk Panel
This video explains how to set up automatic responses on mail accounts, and turn them off.
How to Create Email Forwarders in UKC and Plesk
Email forwarding setup
Create the forwarder in the control panel that currently handles your email
UKC has two different forwarding routes. A parked domain can forward addresses from its domain tools. A shared-hosting mailbox or alias is managed in Plesk. Choose the route that matches your service, test from an outside address and remember that forwarding is not the same as a hosted mailbox.
Which email forwarding service do you have?
Domain Email Forwarding
Your domain uses the UKC parked-domain nameservers and messages should arrive in an inbox hosted elsewhere. Manage this from the domain’s tools.
Plesk mail forwarding
Your domain has UKC shared hosting and mail is handled on an assigned server such as ukc10.uk. Manage addresses in Plesk.
Custom Domain Email mailbox
A paid mailbox on the parking service can receive mail directly through webmail.ukc.uk or an email application. Its mailbox settings are separate from simple forwarding.
Third-party email
If MX records point to Microsoft 365, Google Workspace or another provider, manage forwarding there instead of UKC parking or Plesk.
How do you create a parked-domain email forwarder?
- 1Open My Domains
Sign in to the UKC Client Area, choose the domain and open its Domain Tools.
- 2Open Email Forwarding
Choose the forwarding section and enter the address you want before the @ symbol.
- 3Add the destination inbox
Enter an address you already use and check the spelling carefully.
- 4Save and test
Send from a different email service and allow time for a newly changed DNS or forwarding configuration.
How do you create a forwarder in Plesk?
- 1Open Plesk
Use the login link in the hosting service or connect to your assigned UKC server.
- 2Choose Mail
Open the mail section for the correct domain and select the email address to edit, or create the address first.
- 3Enable forwarding
Open the Forwarding settings, switch forwarding on and enter the destination address or addresses.
- 4Decide whether to keep a copy
If the address also has a mailbox, review whether messages should remain there as well as being forwarded.
How should you test the forwarder?
Send from outside
Use a separate Gmail, Outlook or other account. Sending from the destination inbox can hide routing problems.
Check spam and delays
Look in junk folders and allow for normal delivery time. Repeated test messages can themselves look suspicious.
Check the reply address
A forwarded message normally keeps the original sender. Configure a separate mailbox or send-as identity if replies must come from your domain.
Check authentication
Forwarding can interact with SPF, DKIM and DMARC. Ask support if one destination consistently rejects otherwise valid mail.
When should you use a mailbox instead?
Choose a hosted mailbox when you need to store messages, send reliably from the domain, synchronise folders across devices or use webmail. A forwarder is useful for receiving at a memorable address, but it is not a complete two-way email account.
Email forwarding questions
Can I reply from the forwarded address?
Not automatically. The destination inbox may need a supported send-as configuration, or you can use a hosted mailbox at the domain.
Does forwarding keep a copy?
Parked-domain forwarding sends the message onward without providing a mailbox. In Plesk, copy retention depends on the mailbox and forwarding configuration.
Why is my forwarder not working?
Check the destination spelling, MX records, authoritative nameservers and spam folder. Then test from an unrelated external address.
Can I forward to several people?
Plesk supports forwarding configurations for hosting mail. Available parked-domain options are shown in the current domain tool.
Still not receiving mail?
Send UKC the domain, source address and test time
Do not include a mailbox password. Support can check which service is authoritative and where the message should route.