UKC

Which SMTP server should I use to send email?

Sending Emails using SMTP

Many of our hosting accounts are provided with your own shared SMTP server based on your domain name however many ISPs are now blocking 3rd party SMTP use in an effort to control SPAM on their networks.

If you use a third-party SMTP server server based on your domain name it may be classed as a spam risk. Sometimes, only emails sent through a dedicated ISP SMTP server have the best chance of delivery.

Use your ISP SMTP Server for best performance

Your ISP (or Broadband provider) already supplies you with an SMTP server, this is provided as part of the service you are paying for. It can be confusing, so here is a list of popular ISPs and their SMTP servers.

AOL
smtp.aol.com
BT Yahoo!
mail.btinternet.com
BT Openworld
mail.btopenworld.com
BT Click
smtp.btclick.com
BusinessServe
smtp.businessserve.co.uk
Claranet
relay.clara.net
Demon
post.demon.co.uk
Easynet
smtp.easynet.co.uk
Freeserve
smtp.freeserve.co.uk
Global Internet
smtpmail.globalnet.co.uk
gmail
smtp.gmail.com
Go Daddy
smtpout.secureserver.net
Lineone
smtp.lineone.net
Lycos
smtp.lycos.co.uk
Mac.com
smtp.mac.com
Mistral
smtp.mistral.co.uk
Netscape
smtp.isp.netscape.com
Netscapeonline
mailhost.netscapeonline.co.uk
Nildram
smtp.nildram.co.uk
NTL
smtp.ntlworld.com
OneTel
mail.onetel.net.uk
Pipex (Dial)
smtp.dial.pipex.com
Pipex
smtp.dsl.pipex.com
Purplenet
smtp.purplenet.co.uk
Supanet
smtp.supanet.com
TalkTalk
smtp.talktalk.net
Telewest
smtp.blueyonder.co.uk
Tesco Net
mail.tesco.net
Tiscali
smtp.tiscali.co.uk
Totalise
mail.totalise.co.uk
UK Gateway
smtp.ukgateway.net
UK Superweb
smtp.uksuperweb.co.uk
Virgin
smtp.virgin.net
Waitrose
smtpmail.waitrose.com
Wanadoo (Orange)
smtp.wanadooadsl.net
yahoo.co.uk
smtp.mail.yahoo.co.uk
plusnet
relay.plus.net
BT Connect
smtp.btocnnect.com
O2
smtp.o2.co.uk
Post Office
smtp.mypostoffice.co.uk
Sky
smtp.tools.sky.com
Eclipse Internet
smtp.eclipse.co.uk
Madasafish
mail.madasafish.com
Orange
smtp.orange.net
Be*
smtp.bethere.co.uk
Griffin Internet
smtp.griffin.com
Hotchilli
smtp.hotchilli.net
Karoo
smtp.karoo.co.uk
Namesco
smtp.namesco.net
Scotnet
mail.scotnet.co.uk
Timewarp
mail.timewarp.co.uk
Zen Internet
mailhost.zen.co.uk

 

When to use mail.yourdomain.co.uk

Most of our tutorials show your email configuration using the SMTP server mail.yourdomain.co.uk, however, you should use your ISP SMTP server in its place for the best and most consistent results.

If your ISP does not provide you with an SMTP service, then try using mail.yourdomain.co.uk as your SMTP server, this will work for most email networks.

How do I setup email on my Android device?

So you want to setup your email on your new Android device? Don’t worry, it’s easy – we’ll have you up and running in 5 minutes. Just follow these steps…

  • Open your Android device email application
  • If you already have an email account set up, Press Menu and tap Accounts. Press Menu again and tap Add Account.
  • Type your email address and password then hit Next
  • Select IMAP to use your mail direct on the server. (Use POP if you want to permenantly download emails to your actual device rather than viewing them from the server.)

Incoming Server settings:

Username: your email address
Password: your password
IMAP server: mail.yourdomainnamehere.com
Port: 143
Security type: None
IMAP path prefix: leave blank

Outgoing server settings:

Most ISP do not allow 3rd party SMTP servers, so you will need to use that provided by your ISP, see here for more details: Find your ISP SMTP Server Name

How do I upgrade to the latest hosting features?

Re: Upgrade features on Plesk to latest offering

The range of features on offer today may be more than when you purchased your account. There is no need to lose out. This is not a new customers only offer.

We are now offering more hosted domains on all accounts to new cutomers however if you are an existing customer, don’t worry – you can upgrade to the latest offering for free!

Here is what you need to do:

  • Look at the Hosting page for your plan current feature list
  • The multiple domain allowances have increased for all accounts
  • The database allowances have in some cases been reduced
  • Log a ticket with the Helpdesk asking for a “feature update”
  • Include your clientXXXXX Plesk login within the ticket for a fast upgrade
  • Your existing data will not be affected and will remain intact

If you provide the correct clientXXXXX ID and your domain name from the outset in your ticket, your upgrade may be completed within an hour. The ticket will be updated once the upgrade is complete.

Emails are not arriving to my Gmail.com account?

Re: Gmail email not arriving, email sent to gmail not arriving

If you are able to send email to some destinations but not to your Gmail.com and you do not get a bounce message email address then try the following:

  • Ensure that the email is no going to your Gmail.com junk folder
  • Ensure that you have an SPF record setup at the sending domain

If you are getting nothing arriving to your Gmail account and you are not getting a bounce and you have an SPF record set up then try this Google walkthrough: Google – Gmail emails not arriving

 

Cheap Web Hosting – How to use your web hosting account

Re: What to do with your new web hosting account

  1. Login to your Plesk Control Panel to gain access to all the features and resources provided with your account.
  2. Set up your first email address and start using email services with your domain
  3. Start collecting web visitor statistics and monitor visitors activity around your site
  4. Launch more sites with multi domain hosting to get the most from your web presence
  5. Install and Connect FileZilla FTP to upload files to your personal web space
  6. Install a Web Application such as WordPress and get a professional site online straight away

You are now well on the way to making the most of your new hosting account. For further information and advise search the knowledgebase or contact the Helpdesk.