How to Setup a Newsletter using Mailman

emailHow to make an “Announce Only” Newsletter Mailing List

Mailman is developed to be a listserv discussion tool. This means by default anyone can post to the list and everyone gets the replies. However, most often, you just want to setup a mailing list that only one person can post to and everyone else gets a copy of the email. A classic one-way Newsletter setup.

Login to your Mailing list

Login to your your list: eg. http://www.yourdomain.com/mailman/admin/yourlistname
Enter the list administrative password and click the “Let me in” button.

Configure the following settings

  • Privacy Options >> Subscription Rules
  • Who can view subscription list? (List admin only)
  • Privacy Options >> Sender Filters
  • By default, should new list member postings be moderated? (Yes)
  • Action to take when a moderated member posts to the list. (Hold)
  • Action to take for postings from non-members for which no explicit action is defined. (Hold)

Auto-responder settings

  • Should Mailman send an auto-response to mailing list posters? (Yes)
  • Auto-response text to send to mailing list posters: “Sorry, only the site administrator can post to this list.”
  • Number of days between auto-responses: (0)
  • Membership Management >> Membership List
  • Set everyone’s moderation bit, including those members not currently visible (On)

Now that everyone has their moderation bit on (which means their posts are subject to moderator approval) and “Action to take when a moderated member posts to the list” is Hold, the administrator will have to approve their own posts.

You could turn off the moderation bit for moderators’ email addresses, but this is not very secure because email addresses can be easily forged.

You can customise these settings as you like, but to prevent unauthorised people from posting to you list, always have their moderation bit(flag) on.

You should always keep “By default, should new list member postings be moderated?” set to “Yes” so new members are also moderated.

Refunds and Cancellations

Site Builder / Web Hosting Refund Policy

100-blueWe care deeply about the satisfaction received by every customer. With this in mind, we offer a no quibble 30 day refund policy for all web hosting and site builder related services.

There are a number of reasons why you may require a refund and cancellation for your hosting or webspace account. Sometimes things just don’t work out.

Maybe you don’t require hosting – or didn’t understand what you were buying? Maybe you find it all too complicated and have decided to hire a web designer to do it all for you instead?

Or just maybe you don’t like the control panel or maybe just something else, anything else. But… Don’t worry – our unconditional 30 day refund policy is very easy to activate!

What we cannot refund.

Let’s get to the nitty gritty. We cannot refund for domain name registrations. We simply cannot cancel them once they are registered so there is no backing out of domain names, now that’s that hard stuff out of the way!

We can pretty much refund for anything else as long as you are within your 30 days, after that it is up to the discretion of the management – and they are pretty good as long as you have a valid reason, we don’t want unhappy customers, we don’t believe in making you stay with us if you don’t want to!

To action your refund request…

This is the simple part. Go to the eSupport HelpDesk, raise a support ticket asking for a refund on your particular product, provide your order number and for speed of execution if there is a domain name involved, mention that you understand that it cannot be refunded.

The HelpDesk will then action your refund with NO FURTHER QUESTIONS!

How to add us to your Safe Senders List

emailHow to add UKC to your Safe Senders

Help ensure that your UK-Cheapest.co.uk emails are always delivered to your inbox. Log in to your email now and follow the steps below to add UK-Cheapest.co.uk to your address book, contacts or “Safe Senders” list.

Gmail

New Subscribers:

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Gmail contacts list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your contact list:

  1. Click “Contacts” along the left side of any Gmail page.
  2. Click “Add Contact”.
  3. Copy and paste our “From” address, “esupport@uk-cheapest.co.uk”, into the primary email address dialog box.
  4. Click “Save”.

Existing Subscribers

How to check if our email and/or email and/or newsletter is in the “Spam” folder:

  1. Click “Spam” along the left side of any Gmail page.
  2. If you see any UK-Cheapest.co.uk email listed among the messages in this folder, check the box next to our email.
  3. Click the “Not Spam” button along the top.

Windows Live Hotmail

New Subscribers

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages fr and autobot@uk-cheapest.co.ukom several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. Open your mailbox and click “Options” (upper right hand corner).
  2. Click the “Junk Email Protection” link (top of page).
  3. Select the “Safe List” link (second from bottom).
  4. Copy and paste “esupport@uk-cheapest.co.uk” into the dialog box titled “Type an address or domain”.
  5. Click the “Add” button next to the dialog box.

Existing Subscribers

If our email and/or newsletter is in your “Junk Email Folder”, open the email and click the “Not Junk” button. Next, check to see if our email address is in your “Blocked Senders” list. If you see “esupport@uk-cheapest.co.uk” on this list, select it and click the “Remove” button. Finally, if you have not done so, add our “from” address (for example: esupport@uk-cheapest.co.uk) to your Safe Senders list as described above.

AOL

New Subscribers

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. Click “Mail Menu” and select “Address Book”.
  2. Wait for the “Address Book” window to pop up and then click the “Add” button.
  3. Wait for the “Address Card for New Contact” window to load.
  4. Paste “esupport@uk-cheapest.co.uk”, into the “Other Email” field.
  5. Make our “from” address the “Primary Email” address by checking the associated check box.
  6. Click the “Save” button.

Existing Subscribers

If our email and/or newsletter is in your AOL Spam Folder, please open the email and then click the “This Is Not Spam” button. Next, please add “esupport@uk-cheapest.co.uk”, to your address book as described above.

Yahoo!

New Subscribers

You will need to set up a filter to redirect our emails and/or newsletters into your inbox:

  1. Open your mailbox and click on “Mail Options” (upper right hand corner).
  2. Select Filters.
  3. Click the “Add” link on the filters page.
  4. Update the “From Header” rule with the following two pieces of information: “contains” and “@UK-Cheapest.co.uk”.
  5. Click the “Choose Folder” pull-down menu and select “Inbox”. Pick the “Add Filter” button.

Existing Subscribers

If our emails and/or newsletters are ending up in your Yahoo! “Bulk Folder”, please open the issue and click the “Not Spam” button. Next, check to see if the address the email or newsletter was sent from is in your “Blocked Addresses” list. If you see “esupport@uk-cheapest.co.uk” on this list, select it and click the “Remove Block” button. Finally, please set up a filter as outlined above.

Microsoft Outlook

Please add our “from” address (for example: esupport@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. On the “Tools” menu, click “Options”.
  2. On the “Preferences” tab, click “Junk Email”.
  3. On the “Safe Senders” tab, click “Add”.
  4. In the “Add Address” field, enter “esupport@uk-cheapest.co.uk”.
  5. Click “OK”.

 

Data validation for COM NET ORG ICANN domains

Screen Shot 2015-05-16 at 16.54.09From January 2014 ICANN have introduced new regulations so that domain owners will have to complete a verification process when a domain is transferred, a new domain is registered or changes are made to the WHOIS details.

An automated email will be sent to the registrant contact as listed on the WHOIS asking you to click on a link to verify the registrant email address.

What will the email look like?

Please be advised that as of the 1st January 2014 it has now become a mandatory requirement from the Internet Corporation for Assigned Name and Numbers (ICANN) that all ICANN accredited registrars verify the WHOIS contact information for all new domain registrations, domain transfers and registrant contact modifications.

You have received this email as you have recently registered one or more domains from ukcheapest with the following registrant details:

Name: 
Email Address:

Under the changes requested by ICANN you need to verify your registrant email address. Please click on the link below to verify this email address.

https://www.verify-whois.com/

Who is ICANN?

ICANN are the Internet Corporation for Assigned Names and Numbers who set out policies for registrars of gTLD domains.

How do I get my approval email resent?

Please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to Manage Domain
4. Go to Verification and hit Resend Verification Email.

What if I have WHOIS ID protection enabled?

ID protection hides your contact details from the WHOIS but does not change the contact details registered to your domain. The verification email will still reach the registrant email address.

How do I check / update the registrant email address?

To check or update the registrant email address, please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to the drop-down arrow next to Manage Domain
4. Hit Edit Contact Information

What happens if I don’t complete the verification?

The domain will be suspended if verification is not completed within 15 days of the verification email being sent. This rule is set by ICANN and not by us.

Setting up Outlook to send through SMTP on port 587

emailMany ISPs are now blocking port 25 outbound from end users to prevent spam from their network. A new standard is to use port 587 and setup Plesk to listen on port 587.

To setup Outlook to do this

  1. Open Outlook.
  2. Tools -> Accounts
  3. go to the “Mail” tab.
  4. select the account and click “Properties”.
  5. Go to the “Advanced” Tab in the new window.
  6. Set the “Outgoing mail (SMTP)” option to 587 from 25. Hit “Ok”.

Outlook should now use port 587 for sending mail.