UKC

How do I log into the Plesk Control Panel?

Re: How to log in to the Plesk Panel, Managing your Web Hosting account

All the functions and features of your Web Hosting account can be accessed and managed through Plesk, the award winning panel for web hosting platforms.

First locate the email that you will have received and placing your web hosting order that contains your web hosting settings.

To log in to your Parallels Plesk Panel:

  1. Open your Web browser, and in the address bar type the URL where your Parallels Plesk Panel is located.For example, https://your-domain.com:8443, where your-domain.com is the domain name of your Web host.
  2. Press ENTER. Parallels Plesk Panel login screen will open.
  3. Type the login name and password your provider gave you into the Login and Password boxes, respectively.
  4. If you log in for the first time, select the language for your control panel from the Interface language drop-down box. If you had previously specified the interface language and saved it in your interface preferences, leave the User default value selected.
  5. Click Login.
If you are unable to login to your panel or may have forgotten your username of password, visit the forgotten password page to have the details sent automatically to your registered email address.

How do I improve my Google Ranking?

Now your site is listed, you can work on improving your site ranking. This is not an exact science as Google does not disclose the algorithm it uses to determine your site ranking however here are some links that you might find helpful:
We hope this information helps.

Why cant I see my website after uploading?

If you can not see your website after uploading it then this could be down to one of the following common reasons,
a) If this is a new account, then your domain name can take up to 72 hours to fully connect to your hosting account.
b) If your domain name is parked with another company, maybe you have not updated the nameservers as advised when you ordered your hosting.
c) Your home page is not uploaded as index.html
d) You did not include the root folder of /var/www/html/ for Ensim servers and /httpdocs for Plesk within your ftp program prior to uploading.
e) Your computer is loading a cached version of your website, try entering the full home page http://www.yourdomainname.co.uk/index.html
Please check the above prior to raising a ticket.

How do I upload with Serif Products?

If you have used a Serif product to design your website, then it is very likely that you will not be able to upload to your webspace correctly.
Instead follow the guidelines below.
In Serif, select, File > Publish to > File Folder, then choose to save All Files to your preferred destination (we suggest initially a new empty folder).
Next, using FileZilla (downloadable from our Help page), connect to your web server account, and your new folder you created above.
Now, upload all your files from within this folder on your pc, to the root folder on your web server account.
Your web files are now uploaded.
Categories FTP

I receive an error message on trying to Publish using Sitebuilder

If you are receiving an error message when you try to publish from your Site Builder account, then it may be that you have updated your Hosting password since your Site Builder was set up.
If you have done this, then you will either need to either,
a) notify us of the new password, so that we can update the ftp details held within your site builder account, or,
b) change your hosting password back and then publish your site.
If your updates are urgent, then we suggest that you choose option “b” above.