UKC

Data Protection & GDPR Compliance

At UK Cheapest, we take data protection seriously. As a hosting provider, we act as a Processor under UK GDPR, with our customers being the Controllers of their own data. This page provides the key information you need for your Data Protection Impact Assessments (DPIAs) and compliance documentation.

1. Data Processing Addendum (DPA)

We provide a standard Data Processing Addendum (DPA) which sets out our respective roles and responsibilities:

  • You are the Controller
  • We are the Processor

2. Data Location & Storage

    Customer production data is stored and processed only within secure data centres located in the United Kingdom and European Union.

    • Primary infrastructure partners include EUKhost Ltd (UK), Contabo GmbH (operating UK data centres), Vultr (UK/EU regions), and a local UK-based data centre provider under direct contract with UKC.
    • No customer production data is stored outside the UK or EU.
    • Where service providers are headquartered outside the UK/EU (e.g. Vultr, Cloudflare, Google), transfers are governed by approved safeguards such as the UK International Data Transfer Agreement (IDTA) and EU Standard Contractual Clauses (SCCs).

    This ensures that your data remains protected in compliance with UK GDPR and EU GDPR requirements.

    For formal documentation, UK Cheapest provides a Data Processing Addendum (DPA) that sets out Controller/Processor roles and responsibilities under GDPR -> Download the GDPR Processing Addendum (PDF)

    3. Sub-processors

    In addition to the above hosting partners, we rely on carefully selected sub-processors to deliver services:

    Notification of changes: We will update this list here on this page at least 30 days before engaging any new sub-processor.

    4. Security Standards

    We implement strong technical and organisational measures in line with industry best practices, including:

    • Encryption in transit (TLS/SSL) and at rest
    • Strict access control and authentication
    • Regular patching and security monitoring
    • Firewall and intrusion detection systems
    • Data backups with secure off-site storage

    While UK Cheapest is not ISO 27001 certified, our security measures are designed in accordance with ISO 27001 standards.

    5. Breach Notification

    In the unlikely event of a personal data breach, UK Cheapest will notify affected Controllers without undue delay, providing sufficient details to assist with your own regulatory obligations and customer communications.

    6. Contact

    For all GDPR, privacy, or compliance-related queries:

    Email: gdpr@uk-cheapest.co.uk


    Last updated: September 2025 (Vultr and Cloudflare added to sub-processor list)

    Introducing PingSentry: Complete Website Protection for Your Business

    Your website is the digital front door to your business. But what happens when that door closes and you don’t even know it?

    PingSentry is a comprehensive website monitoring service designed specifically for businesses like yours – offering uptime monitoring, SSL certificate protection, and domain expiry alerts all in one simple dashboard.

    Why Your Business Needs Website Monitoring

    Every minute your website is down costs your business money, trust, and customers:

    • Lost Sales: The average small business loses $200 per hour during downtime
    • Security Warnings: Expired SSL certificates trigger “Not Secure” browser warnings, causing customers to abandon their carts immediately
    • Domain Disasters: An expired domain means your website, email, and business identity can disappear overnight – or worse, be stolen by domain squatters

    Three Essential Monitors Every Business Needs

    1. Uptime Monitoring

    • Checks your website every minute, 24/7
    • Instant email alerts the moment your site goes down
    • See your complete uptime history at a glance
    • 99.9% of downtime caught within 60 seconds

    2. SSL Certificate Protection

    • Monitors SSL certificate expiry dates
    • Alerts you 30 days before certificates expire
    • Supports custom SSL ports (Plesk, cPanel)
    • Protects your revenue, reputation, and Google rankings

    3. Domain Expiry Alerts

    • Tracks domain expiration dates automatically
    • Multiple reminder alerts so you never forget
    • Works for .com, .co.uk, and 100+ TLDs
    • Prevents costly domain loss and squatting

    Setup is Ridiculously Simple

    1. Add Your Website – Enter your URL (takes 30 seconds, no code required)
    2. We Monitor Everything – Automated checks run 24/7 across all three critical areas
    3. Get Instant Alerts – Receive email notifications the moment something goes wrong

    No IT team required. No plugins. No complicated setup.

    Pricing That Makes Sense

    Free Forever Plan

    • 5 monitors
    • 5-minute checks
    • Email alerts
    • 1 public status page
    • Perfect for single-website businesses
    • No credit card required

    Join Thousands of Businesses Already Protected

    PingSentry is trusted by small businesses worldwide to keep their websites online, secure, and accessible. Our customers have prevented countless hours of downtime and protected millions in revenue.

    Start protecting your business today – it takes just 2 minutes to set up, and our Free plan never expires.

    👉 Get Started with PingSentry (Free, no credit card required)

    Questions? Visit our help center at pingsentry.co/help or reach out to our support team

    Domain Search Made Simple at UK Cheapest

    Domain Search Made Simple with UK Cheapest

    Finding the right domain name is the first step to building a strong online presence. With UK Cheapest’s domain search tool, you can quickly check the availability of your perfect domain name across hundreds of popular extensions. Whether you’re starting a new business, protecting your brand, or guarding against domain sitters, our domain search facility makes the process fast, easy, and affordable.

    Why Use UK Cheapest for Your Domain Search?

    When choosing your domain name, it’s not just about securing a .co.uk or .com address. Brand protection means checking availability across multiple domain extensions to ensure no one else uses your business name. Our domain search tool helps you:

    • Search instantly – Enter your chosen name and see real-time results for all popular extensions like .uk, .co.uk, .com, .net, .org, .info, and many more.
    • Protect your brand – Register your domain name across different extensions to stop competitors or domain squatters from taking them.
    • Affordable pricing – Register your first .UK domain for just £1 and enjoy transparent renewal pricing from only £9.95/year.
    • Free extras included – Every domain comes with free DNS Manager, Privacy Protection, Email & Web Forwarding, Homepage Builder, and easy Domain Transfers.

    Guard Against Domain Sitters

    Domain sitters (or squatters) buy up popular names hoping to sell them back at inflated prices. This can be a costly problem for businesses that don’t secure their brand early. By using our domain search to register your name across all key extensions, you reduce the risk of losing valuable digital real estate.

    How to Use Our Domain Search Tool

    1. Enter your idea – Type your brand, product, or keyword into the search box.
    2. View results instantly – Our system shows available domains across multiple extensions.
    3. Choose your domains – Select one or more variations to protect your brand.
    4. Register in minutes – Checkout is quick and simple, with all extras included free.

    Why Brand Protection Matters

    Your domain name is your online identity. If you don’t register it, someone else might. Using our domain search tool today ensures that you:

    • Own the exact match for your business name
    • Prevent competitors from copying or diluting your brand
    • Build customer trust with the right domain extensions
    • Secure your online presence for the future

    Start Your Domain Search Today

    Don’t leave your brand unprotected. Use UK Cheapest’s domain search facility to find and register your perfect domain name today. With over 22 years of experience, transparent pricing, and trusted UK-based support, we make it easy for individuals and small businesses to get online with confidence.

    👉 Start your domain search now and secure your name before someone else does.

    Fairer, Smarter Hosting Plans – 2025 Pricing

    At UKC, we remain committed to delivering reliable, high-performance hosting – backed by real UK-based support and honest pricing.

    We’ve held prices steady for over 18 months, and in many cases, some clients have benefited from legacy pricing unchanged for 5+ years. We’re proud to have offered that stability through a period of rising operating costs across hardware, power, licensing, and software infrastructure.

    What’s Changing?

    Starting 1st September 2025, we are applying a modest update to our hosting plan prices to reflect current costs and ensure we can continue to maintain and improve the quality of service you expect.

    We understand that for some clients – especially those who’ve been with us for many years – the new pricing may feel like a big jump. That’s only because we’ve worked hard to lock in your original rates for as long as possible, often holding them steady for 5+ years, even as our own costs increased. This update is simply a reflection of the real cost of delivering secure, supported hosting in 2025 – and we’re still keeping our prices below those of most UK competitors.

    If the new rate feels out of reach, don’t worry – we’re here to help. We can offer a one-time discount, a custom plan review, or a flexible billing option to suit your needs.

    As always:

    • All clients can still choose from monthly, quarterly, or long-term billing options (with up to 15% discount on longer-term renewals).
    • We’ve kept our price tiers in line with major UK hosting providers – often offering better value by including unlimited emails, multiple sites, and our website builder at no extra charge.

    What If You’re On a Legacy Plan?

    You don’t need to do anything – legacy plans will continue at their current rate until renewal, or unless you upgrade/downgrade.

    If you’d like to:

    • Lock in your new rate with up to 3 years of discounted renewal
    • Review your current usage to see if a lower-cost plan suits you
    • Switch to monthly billing for affordability

    …we’re happy to help – just open a support ticket and our team will guide you.

    Thank You

    Thank you for being a valued part of the UKC hosting community. Your support allows us to continue delivering fast, secure, and personal hosting – without hidden fees or impersonal service.

    We’re proud to host your websites and email, and we look forward to supporting your success in 2025 and beyond.

    Find the Perfect Website Package for Your Business – DIY or Done-For-You

    Launching or upgrading your website is a key step to growing your business online. At UK Cheapest, we offer four tailored website packages designed to suit different needs, skill levels, and budgets – from simple DIY solutions to fully managed professional sites.

    1. Domain + Free Builder – Simple & Affordable DIY Start

    This package is perfect if you’re just starting out and want an easy, budget-friendly way to get online.

    • What it includes: Register a domain name and get a free one-page website builder included. You can create your own site quickly and manage optional add-ons like custom email or SSL security on your own.
    • Who it’s for: Small businesses, startups, or individuals comfortable managing their own site basics. Ideal if you want minimal costs and hands-on control.
    • Price: Around £10/year for the domain, no hosting fees unless you add extra services.
    Get Started: Register a domain name

    2. Hosting + SiteJet Builder – DIY Multi-Page Flexibility

    Step up to a multi-page website with hosting included, featuring the SiteJet drag-and-drop website builder.

    • What it includes: Hosting with SSL security, access to 140+ customizable templates, and an easy-to-use builder similar to Wix. You get full control over design and updates.
    • Who it’s for: Businesses needing more pages and flexibility but wanting to keep control of their website creation and updates. Great for those who want a professional look without ongoing management fees.
    • Price: Starting from £50/year.
    Get Started: Choose a hosting plan

    3. Managed One-Page – Stress-Free Lead Generation

    Want a professionally designed website but no time or interest in managing it yourself? This fully managed package is designed for you.

    • What it includes: We build a tailored one-page website optimized for lead generation. Hosting, SSL, backups, updates, and ongoing support are included — you just focus on your business.
    • Who it’s for: Busy entrepreneurs or small businesses who want an attractive, effective online presence with zero tech hassle.
    • Price: From £29/month.
    Get Started: Choose a package

    4. Managed Multi-Page – Full-Service Website Solution

    For businesses ready to grow with a robust, multi-page website designed and managed by professionals.

    • What it includes: Custom multi-page site with expert design, hosting, SSL, backups, ongoing updates, and dedicated support. Perfect for those who want the best without lifting a finger.
    • Who it’s for: Established businesses or startups planning to expand their online footprint and brand credibility with a comprehensive website.
    • Price: From £49/month.
    Get Started: Choose a package

    Which Package Is Right for You?

    Your choice depends on your budget, time, and how involved you want to be:

    • Want hands-on control? Go for Domain + Free Builder or Hosting + SiteJet Builder.
    • Prefer experts to handle it all? Choose a Managed One-Page or Managed Multi-Page solution.

    No matter what you pick, UK Cheapest supports your online success with quality, reliability, and value.