UKC, Author at UK-Cheapest.co.uk

Plesk 12 Tutorials: Use Current Plesk Obsidian Help

August 14, 2026April 28, 2015

Current Plesk help

Plesk 12 is obsolete: UKC shared hosting now uses Plesk Obsidian 18

The old Plesk 12 video interface no longer matches current UKC hosting. Use the current steps and official Plesk Obsidian documentation below. Some underlying tasks are similar, but button names, security features and website-building tools have changed.

Open My Hosting Choose a current task

OLD VERSIONPlesk 12Kept for historical searches

CURRENT UKCObsidian 18Runs on Ubuntu 24

WEBSITE BUILDERSitejetIncluded with shared hosting

Where can you find current help for common Plesk tasks?

Sign in to Plesk

Open the hosting service in the UKC Client Area and use its Plesk login, which takes you to the assigned server.

Build a website

Open Websites & Domains and choose Sitejet Builder, WordPress or File Manager for the correct domain.

Create email

Use Mail to create a mailbox, then connect with the assigned server hostname and secure IMAP and SMTP settings.

Manage files and FTP

Use File Manager or the FTP credentials shown under Web Hosting Access.

Enable SSL

Use the SSL/TLS controls and Let’s Encrypt option shown for the domain, then test HTTPS.

Back up and restore

Use Backup Manager for account backups. UKC also takes daily server-side backups and can handle restore requests.

What does current UKC Plesk hosting include?

Sitejet Builder

A capable drag-and-drop website builder included with every shared hosting plan.

WordPress Toolkit

Install and manage WordPress with central security and maintenance controls.

Imunify protection

Server security and malware protection operate alongside account-level good practice.

Application installer

Use the Plesk application tools for supported one-click software installs.

What if you still use an old Plesk website builder?

Some long-standing customers may still have a legacy Web Presence Builder site. Keep it running while you plan the move, but consider rebuilding in Sitejet because it is the current, more capable builder included with UKC shared hosting.

Plesk questions

Can I still watch the old videos?

You can use them only for broad historical context. Do not copy settings or navigation paths into current Plesk.

Which Plesk version does UKC use?

UKC shared hosting uses Plesk Obsidian 18 on Ubuntu 24 across the ukc10.uk to ukc13.uk servers.

Where is the official documentation?

Use the Plesk Obsidian Customer’s Guide and the task-specific UKC support articles.

Can support do the task for me?

Support can guide account-specific work and investigate errors. Include the domain, assigned server and the step that failed, but never a password.

Use the current control panel

Open your assigned Plesk Obsidian server from the Client Area

If a guide does not match what you see, send support a screenshot without credentials.

Open My Hosting Ask UKC Support

How to: Create an email signature in RoundCube

April 27, 2015

An e-mail signature is a block of text that is appended to the end of an e-mail message you send. Generally, a signature is used to provide the recipient with your name, e-mail address, business contact information, or Web site URL.

Login to your RoundCube webmail service
Click on the “Settings” cog in the top-right of the panel
Locate your email “identity” from the list
Click on the “identity” and clck on the “Signatures” tab. If you wish to use HTML formatting in your signature, select the “HTML Signature” checkbox.
Enter your desired customised signature in the “signature” box and press “Save”.

WordPress Version 4.1.2 – Urgent Upgrade

April 22, 2015

On April 21, 2015, WordPress 4.1.2 was released to the public. This is a security update for all previous WordPress versions.

This is a critical security release for all previous versions and we strongly encourage you to update your sites immediately.

WordPress versions 4.1.1 and earlier are affected by a critical cross-site scripting vulnerability, which could enable anonymous users to compromise a site.

Also fixed are three other security issues:

In WordPress 4.1 and higher, files with invalid or unsafe names could be uploaded.
In WordPress 3.9 and higher, a very limited cross-site scripting vulnerability could be used as part of a social engineering attack.
Some plugins were vulnerable to an SQL injection vulnerability.

A number of plugins also released security fixes yesterday. Keep everything updated to stay secure. If you’re a plugin author, please read this post to confirm that your plugin is not affected by the same issue.

If you are unable/uncomfortable upgrading your WordPress site then let our experts do all the work for you. Order a WordPress Maintenance service today.

Claim Your Reserved .UK Domain Name

April 22, 2015

Own an existing .co.uk domain?
Claim your reserved .uk domain now to avoid missing out!

On 10 June 2014, shorter, sharper ‘example.uk’ domain names became available for the first time alongside ‘example.co.uk’, ‘example.org.uk’ and so on. This represents the biggest modification of the UK namespace since it began.

Any unique ‘example.uk’ domain name (e.g. one that does not have an equivalent name already registered as a .co.uk or a .org.uk) is available to register in the normal way.

However, over 10 million existing UK Domain Family customers are being offered the shorter equivalent of their current address, with five years to decide whether they want to use it in addition to, or instead of the domain they already have. In the small proportion of instances where there could be competition – e.g. where one person holds example.co.uk and another holds example.org.uk – the new .uk domain will be offered to the .co.uk registrant.

If you registered a .co.uk domain, before 28th October 2013, then you can claim your reserved .uk domain name simply by visiting the link below.

For more detail on the new .uk domain and release process, please see the .UK information dedicated hub here at dotuklaunch.uk.

MICROLITE4 Plesk 12 Upgrade

May 4, 2015April 21, 2015

MICROLITE4.COM – Upgrades

As part of our service to you, we strive to provide you with the very latest services, performance and security for your web sites. Our new upgrade schedule will completely replace your hardware and software to the very best available.

“During the period 5th thru 8th May the server hardware and plesk panel will be completely upgraded.”

HARDWARE: The new hardware will improve the performance and reliability of the server. Response times and security will be greatly increased. The server will also be migrated to our new UK datacenter. The old IP address was 5.77.42.5. The new IP address will be 5.77.60.156.

SOFTWARE: The core OS of the new server will be of the latest stable version. PHP, MySQL and all other features will be of the latest production versions.

PANEL: The Plesk Panel will be upgrade to Plesk 12, the current latest version of Plesk. This will provide the very latest features, functionality and security for your accounts.

ENHANCED SECURITY: The new Security Core combines ModSecurity, CSF, Malware Detect and Fail2Ban with Outbound Antispam and ServerShield™ tools and many features that protect against malicious attacks and site vulnerabilities.

WEBMAIL: AtMail is now replaced with the awesome RoundCube. Your username is in the format name@yourdomain.co.uk. Your passwords are unchanged. If you do have a problem with your mail password simply change it or request support to change it for you.

COST: These are no-cost upgrades, there will be no additional charges to your account.

DOCUMENTATION: Take a look at our Step-by-step Video Tutorials or review the Official User Guide

Notice: Please refrain from making significant changes to your web site during this period. The migration of the data will take many hours. We request that you put off any changes until the upgrade is complete to avoid an inconsistent transfer of your site data.