UKC

Emails are not arriving to my Gmail.com account?

Re: Gmail email not arriving, email sent to gmail not arriving

If you are able to send email to some destinations but not to your Gmail.com and you do not get a bounce message email address then try the following:

  • Ensure that the email is no going to your Gmail.com junk folder
  • Ensure that you have an SPF record setup at the sending domain

If you are getting nothing arriving to your Gmail account and you are not getting a bounce and you have an SPF record set up then try this Google walkthrough: Google – Gmail emails not arriving

 

Cheap Web Hosting – How to use your web hosting account

Re: What to do with your new web hosting account

  1. Login to your Plesk Control Panel to gain access to all the features and resources provided with your account.
  2. Set up your first email address and start using email services with your domain
  3. Start collecting web visitor statistics and monitor visitors activity around your site
  4. Launch more sites with multi domain hosting to get the most from your web presence
  5. Install and Connect FileZilla FTP to upload files to your personal web space
  6. Install a Web Application such as WordPress and get a professional site online straight away

You are now well on the way to making the most of your new hosting account. For further information and advise search the knowledgebase or contact the Helpdesk.

How can I tell if PHP SOAP is installed?

Re: Is PHP SOAP installed? Which version of PHP SOAP do I have?

For dedicated servers, you can tell if PHP SOAP is installed by the running the following command on the console:

# php -i phpinfo | grep soap

The following outpout will confirm you have PHP SOAP installed:

soap
soap.wsdl_cache => 1 => 1
soap.wsdl_cache_dir => /tmp => /tmp
soap.wsdl_cache_enabled => 1 => 1
soap.wsdl_cache_limit => 5 => 5
soap.wsdl_cache_ttl => 86400 => 86400

If you have a shared hosting account and need PHP SOAP, simply contact the Helpdesk to arrange a transfer of your account to a suitable server.

How do I view visitor statistics on my hosting account?

Re: How to enable visitors stats collection in Plesk hosting

Your Plesk Hosting account now comes with 2 options for viewing detailed visitor and traffic statistics concerning your website.

1) AWStats – Get advanced graphical web, ftp or mail statistics
2) Webalizer – statistics for user agents (browsers) and referrers

Visitor statistics collection is not enabled by default. You need to enable this feature as follows:

Simply login to your Plesk Control Panel, select your domain name and click “Web Hosting Settings”, scroll down and select which statistics package you wish to use for this domain.

To be able to view your statistics directly from your domain name (eg. www.yourdomain.com/plesk-stat/webstat) ensure you have a tick in the box that says “(accessible via password protected directory ‘/plesk-stat/webstat/’ )”, this will allow external direct URL access via your FTP password.

Once enabled, your visitor stats will be compiled everyday at 0400 so do not expect to see anything straight away. Simply check the next day and your visitor stats and charts will be available.

For professional high level statistics and analysis we highly recommend using Google Analytics in your website code, you can set up a free account here:

http://www.google.co.uk/analytics

			


					
			





	

					

				
Where is the Plesk maillog located?
		

			 		

					

			
			

				
Re: Where can I find the mail log in Plesk?


The mail logs in Plesk qmail are stored here:


/usr/local/psa/var/log/maillog


You can view the entire maillog like this:


# cat /usr/local/psa/var/log/maillog


Or you can look at the last 150 lines like this:


# tail -150 /usr/local/psa/var/log/maillog


You can watch the maillog devlop in real time like this:


# tail -f /usr/local/psa/var/log/maillog


You can search for specific entries like this:


# tail -500 /usr/local/psa/var/log/maillog | grep test@domain.co.uk


The Plesk maillog is your friend when it comes to finding spammers and email problems on your server.