What is shared hosting?

All cheap hosting plans that you purchase from a company are shared hosting plans.

A shared hosting plan means that you have purchased/leased webspace and resources from a server that is also offering webspace and resources to other non-related clients.

Shared hosting is the cheapest way to get web space and email facilities. Server maintenance and function is the responsibility of the web host.

Alternatives to shared hosting include VPS hosting and Dedicated Server hosting.

WordPress Error: Unable to create directory /wp-content/uploads/

Re: Wordpress Error: Unable to create directory /wp-content/uploads/

To resolve errors uploading to WordPress eg. new themes, please try the following steps:

  • In WordPress Settings/Media (or Settings/Miscellaneus depending on your version) change upload folder from “/wp-content/uploads” to “wp-content/uploads” – ie. remove the leading forward slash.
  • Set wp-content to 775
  • Set wp-content/uploads to 777

That should solve the problem.

Why can’t I PING my website?

Re: I can’t ping my website

You can usually ping your website such as “ping mydomain.com’ which will reveal the IP address of your site and that the server is responding.

Unfortunately this can also be used by hackers to find potentially hackable sites and servers.

For this reason our firewalls block all ICMP PING requests.

What is multi domain hosting?

Our multi domain hosting packages are perfect for clients who need to manage more than one website.

Most hosting providers only allow you to host one domain name with each hosting account. Our multi domain hosting accounts allow you to share the resources of your hosting account with other domains.

This in effect means you can host entirely separate websites without purchasing extra web hosting accounts.

For instance. If you have a web hosting account with 5GB webspace and your account supports up to 5 hosted domains, then you can share this resource between your domains by creating 5 totally separate websites with a webspace allowance of 1GB each. You do not need to split the resources equally.



How to disable Plesk open_basedir restriction in effect

Some applications require open_basedir to be “loosened” a little, if you are installing an application such as ClickCart Pro then the open_basedir will need to be changed so that the installation can create the required sub directories and then complete.

Let’s assume your domain name is domain.com (no such luck, I know!)

# vi /var/www/vhosts/domain.com/vhost.conf

Add the following lines:

<Directory /var/www/vhosts/domain.com/httpdocs>
php_admin_value open_basedir “/var/www/vhosts/domain.com”
php_admin_flag safe_mode off

Now we need to rebuild the apache configuration:

# /usr/local/psa/admin/sbin/websrvmng -u –vhost-name=domain.com

Job done, your open_basdir setting has been moved up one level (from /httpdocs to /) within your domain name sub folder.