UKC

How to: Activate SNI on a Plesk server

sshIf you are running Plesk for Windows then you can activate SNI in Tools & Settings > Server Settings. Plesk for Linux always has SNI enabled if it is supported.

Most modern web browsers, starting with IE 7, Firefox 2.0, Opera 8.0, and Chrome 1.0, support SNI, unless they are run on Windows XP.

Open up a terminal session and let’s find out if SNI is active on your server:

# cat /etc/psa/psa.conf | grep SNI

# SNI
SNI_SUPPORT true

If you see this, then you are in business. If not, then unfortunately there is nothing you can do. You are likely running Centos 5.8 or older. You’ll need to upgrade to Centos 6.

How to: Set PHP.INI Timezone

sshYour new Plesk 12 Dedicated Server will need to have the PHP.INI Timezone set for both PHP and Roundcube.

You need to edit:

nano /etc/php.ini
nano /etc/psa-webmail/roundcube/php.ini

Enter/update the timezone information as below:

date.timezone = Europe/London

Use the correct region for your location.

Plesk Server Upgrades – Incoming

Plesk-12-Banner

So that we can continue to provide high levels of performance to all our hosting clients we are planning a number of upgrades to both server hardware and control panel software for 2015.

Plesk 9 – We know many of you love this old panel but unfortunately it’s time to say goodbye to it. All Plesk 9 servers will be upgraded to Plesk 11.5 during Q1 2015. Plesk 11.5 provide higher performance, security and a multitude of new features over Plesk 9. The server hardware will be completely replaced with current high performance hardware.

Plesk 10 – The remaining Plesk 10 servers will be upgraded to Plesk 11.5 during Q1 2015. The server hardware will be completely replaced with current high performance hardware.

Plesk 11/11.5 – Besides security and panel updates, these servers will remain as they are.

Plesk 12 – From Q2 2015 we will be rolling out Plesk 12 for all new accounts. We will offer free migrations from Plesk 11/11.5 to Plesk 12 when requested.

We are committed to ensure we have the highest performance and security available for all of our clients. We will update you directly when your server is affected with specific upgrade dates. If you have any questions please do not hesitate to contact the Helpdesk.

How to fix: iPad / iPhone IMAP error “unable to move message to trash”

When moving or deleting an email on your iPhone you get the error:

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This only happens if you are using IMAP servers for your email and isn’t an issue for POP mailboxes.

How-to fix this error

1. Press the Home button and choose Settings.

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2. Scroll down and click Mail, Contacts, Calendars.

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3. Tap your email account.

4. Scroll to the bottom and click Advanced.

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5. Scroll to the bottom and tap the empty IMAP Path Prefix.

iphone imap prefix

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6. Enter INBOX in capitals, then click ‘Accounts’ at the top left and click ‘Done’ at the top right twice to close the settings.

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Can’t see the IMAP path prefix?

If this happens to you then you have to delete your IMAP email account and add it again manually. Follow these instructions to add your email account to your iPhone manually. This will then let you see the Advanced button.

7. Press the Home button and then re-open Mail.

8. You will now be able to delete or move your emails on your iPhone.

How to: Check SSL with SSL Shopper SSL Checker

Check your SSL for Problems

The SSLSHopper SSL Checker will help you diagnose problems with your SSL certificate installation. You can verify the SSL certificate on your web server to make sure it is correctly installed, valid, trusted and doesn’t give any errors to any of your users.

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Understanding SSL Certificate Checking with SSL Shopper SSL Checker

SSL certificates are vital for website security, providing encrypted connections between web servers and browsers. Using SSL Shopper’s SSL Checker, you can easily verify the status and correctness of these certificates. Here’s a step-by-step guide on how to use this tool.

Step 1: Recognising the Importance of SSL Certificate Checks

  • Reasons for Checking: Ensuring validity, preventing expiry, and confirming proper installation.
  • Maintaining Trust: Critical for website owners to maintain visitor trust and avoid browser warnings.

Step 2: Accessing SSL Shopper SSL Checker

  • Website Navigation: Visit SSL Shopper SSL Checker through any standard web browser.
  • User-Friendly Interface: Known for its simplicity and comprehensive reporting.

Step 3: Inputting the Website URL

  • URL Entry: Input the complete website URL, including the “https://” part, into the provided field.

Step 4: Interpreting the Checker’s Results

  • Certificate Details: The tool displays information like the issuing authority, issuance and expiry dates, and the domains covered.
  • Error Identification: It also identifies any certificate chain issues causing browser errors.

Step 5: Understanding the Certificate Chain

  • Chain Significance: A correct SSL certificate chain is essential for browser trust.
  • Problem Alerts: SSL Shopper will highlight issues like missing intermediate certificates.

Step 6: Responding to the Checker’s Findings

  • Action Steps: Depending on the results, actions may include reissuing, renewing, or correcting installation errors.
  • Preventive Measures: Regular checks prevent security issues and ensure a secure browsing experience.

Conclusion

Regular use of SSL Shopper’s SSL Checker is a best practice for website administrators. It ensures that SSL certificates are not only valid and up-to-date but also correctly installed and trusted by browsers. This proactive approach is key to maintaining a secure and trustworthy online presence.



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Frequently Asked Questions (FAQ)

What is the primary purpose of SSL Shopper’s SSL Checker?

  • SSL Shopper’s SSL Checker is designed to verify the status and correctness of SSL certificates on websites. It ensures that these certificates are valid, properly installed, and not close to expiry, maintaining secure connections between web servers and browsers.

Why is it important to regularly check SSL certificates?

  • Regular checks are essential for maintaining a website’s security and trustworthiness. It helps in avoiding the expiry of certificates, ensuring proper installation, and confirming that browsers recognize and trust the website’s SSL certificate, thus preventing security warnings to users.

How do you access and use the SSL Shopper SSL Checker?

  • Accessing the tool is simple. Visit SSL Shopper’s SSL Checker website through any standard web browser. The interface is user-friendly, requiring you to input the complete website URL, including “https://” in the provided field for analysis.

What information does SSL Shopper SSL Checker provide about a certificate?

  • The checker displays details such as the issuing authority, issuance and expiry dates, and the domains covered by the SSL certificate. It also identifies any certificate chain issues that could cause browser errors.

What actions should be taken based on the SSL Checker’s findings?

  • Depending on the results, necessary actions might include reissuing, renewing, or correcting installation errors of the SSL certificate. Regular checks using the tool can prevent security issues and ensure a secure browsing experience for website visitors.