Plesk

Plesk Migration Manager (PMM) Stalls at 50% Completion

Plesk Migration ManagerRe: Insufficient storage for Plesk  9.5.4 Migration Manager (even though there is)

If you are having problems using the Plesk Migration Manager, one of the first problems you need to solve is the insufficient space problem. There are many problems with the PMM but that’s another story, you’re probably here because you really need to get it working.

You may get a failed migration due to this issue, or a constant hang at 50% completion without any error.

Even though you get the opportunity to set a data dump location (default within /var) and you have likely carefully ensured that there is another psace storage on that device, what you don’t know is an intermediate storage space is also required in /usr/local/psa/PMM.

Luckily this problem is easily dealt with by creating a symbolic link for the PMM directory.

The examples below move the PMM directory to a secondary drive namely /backup.

1. Let’s create the new PMM directory on a drive with plenty of free space.

# mkdir /backup/PMM

2. Now we will copy the PMM directory and its contents to the new PMM directory whilst preserving the ownership and permissions.

# cp -Rp /usr/local/psa/PMM/* .

3. Set the current PMM directory aside

# mv /usr/local/psa/PMM /usr/local/psa/PMM.old

4. Now we create the symbolic link

# ln -s /backup/PMM /usr/local/psa/PMM

The PMM directory is now symbolically mapped to a drive with suffienct space for your migration to complete. You may need to abort any previous migrations and restart as often they do not restart once stopped due to an insufficient storage space problem.

See this entry on Parallels KB: http://forum.parallels.com/showthread.php?t=100327

Upgrade and Fix vulnerabilities in Plesk 9.5.4 for Linux

Re: Upgrade Plesk 9.5.4, Install micro-updates Plesk 9.5.x

If you are still running Linux Plesk 9.5.4 you may think that because 9.5.4 is the latest (and last) 9.5.x version that there are no new patches or upgrades available. If so, you are dangerously wrong.

Parallels regularly release “Micro Updates” which resolve recently discovered vulnerabilities, and there are plenty of them. The latest update is 9.5.4 MU 18.

You can find which version you are running like this:

# cat /root/.autoinstaller/microupdates.xml

You can see here that “patch version=18” which means micro updates up to  (MU) 18 are installed.

Upgrading to Plesk 9.5.4 and installing the Micro Updates

We recommend that you install any new micro updates as soon as possible, it takes only a few minutes and can be run from the command line:

/usr/local/psa/admin/sbin/autoinstaller –select-product-id plesk –select-release-current –reinstall-patch –install-component base

If you are not running Plesk 9.5.4, use the following command to upgrade to latest 9.5.4:

/usr/local/psa/admin/bin/autoinstaller –select-release-id=PLESK_9_5_4 –upgrade-installed-components –ignore-key-errors –notify-email=your@emailaddress.com

If you haven’t already, go to Parallels and subscribe for the panel update notifications:

http://kb.parallels.com/

For further information see Parallels KB Article http://kb.parallels.com/en/9294

Database required (mysql, version >= 5.0) (not available, please check domain or client limits)

Re: Can’t install Wordpres, Joomal or other Database Application

The error message “Database required (mysql, version >= 5.0) (not available, please check domain or client limits)” is usually returned when there are no spare databases left to install the application.

To resolve, try the following:

  • 1) Within Plesk, Database, delete any unwanted databases to free up your allocation
  • 2) Upgrade your Hosting account so that you have a greater database allocation

 

How to import a MySQL database using phpMyAdmin

To import a MySQL database you can use phpMyAdmin which is available in your Plesk control panel.

1) Firstly, you will need  to create the database in Plesk that you would like to import the SQL file to.

– Video tutorial: How to create a database in Plesk

2) Open up phpMyAdmin inside Plesk

– Go to Databases

– Select the Database

– Go to Webadmin

3) Once you are in phpMyAdmin, Select the Database on the left hand bar.

4) Go to import

5) Click the ‘Choose’ button to browse the location of the text file

6) Click “Go” to import the SQL file

If you experience any problems, please log a ticket with our Help Desk.

How do I upgrade to the latest hosting features?

Re: Upgrade features on Plesk to latest offering

The range of features on offer today may be more than when you purchased your account. There is no need to lose out. This is not a new customers only offer.

We are now offering more hosted domains on all accounts to new cutomers however if you are an existing customer, don’t worry – you can upgrade to the latest offering for free!

Here is what you need to do:

  • Look at the Hosting page for your plan current feature list
  • The multiple domain allowances have increased for all accounts
  • The database allowances have in some cases been reduced
  • Log a ticket with the Helpdesk asking for a “feature update”
  • Include your clientXXXXX Plesk login within the ticket for a fast upgrade
  • Your existing data will not be affected and will remain intact

If you provide the correct clientXXXXX ID and your domain name from the outset in your ticket, your upgrade may be completed within an hour. The ticket will be updated once the upgrade is complete.