Install WordPress through Plesk WordPress Toolkit, then secure it before publishing
WordPress Toolkit is included with UKC shared hosting. It installs WordPress, creates the database and gives you one place to manage updates, security checks, backups and the WordPress login. Decide where the site should appear before you click Install.
TOOLWordPress ToolkitIncluded in PleskFIRSTChoose the locationRoot domain or folderAFTEREnable SSL and backupsProtect the new site
Check these four things before installation
Choose the address
Install in the domain root for example.co.uk. Enter a folder only if you deliberately want an address such as example.co.uk/blog.
Protect existing content
If the domain already has files or a database, take a backup first. A new installation can conflict with an existing website.
Confirm the domain
The domain should point to the hosting account. A new site can still be installed before DNS finishes updating, but public testing must wait.
Prepare secure details
Use a unique administrator username, a strong password and an email address you can access for recovery notices.
How do I install WordPress in Plesk?
1
Open Plesk
Sign in to the UKC Client Area, open the hosting service and choose the Plesk control-panel link.
2
Open WordPress Toolkit
Select WordPress, choose Install and select the correct domain and installation path.
3
Review the settings
Set the site title, administrator details, language and update preferences. Keep the generated database details unless you have a specific requirement.
4
Install and sign in
Complete the installation, then use Log in from the Toolkit card to open the WordPress dashboard.
What should I do immediately afterwards?
Task
Why it matters
Enable Let’s Encrypt SSL
Serve the site over HTTPS and redirect visitors to the secure address
Run the Toolkit security check
Review recommended WordPress hardening measures and file permissions
Configure updates
Keep WordPress core, plugins and themes supported and patched
Create a backup
Keep a restore point before adding themes, plugins or substantial content
Remove unused items
Delete plugins and themes you do not intend to maintain
Common WordPress installation questions
Does UKC install WordPress automatically?
WordPress Toolkit provides a guided installation. You choose the domain, location and administrator details before it creates the site.
Can I reinstall over an old site?
Do not overwrite a site you may need. Back it up, confirm the correct document root and remove or migrate old content deliberately.
Can I manage more than one WordPress site?
Yes, within the website and resource limits of your hosting plan. Each installation appears separately in WordPress Toolkit.
Ready to install?
Open your hosting service and launch WordPress Toolkit
Install on the correct domain, then complete the SSL, update, security and backup checklist before launch.
Autodiscover can supply mail settings automatically, but manual secure setup remains the reliable fallback
Start by entering the full mailbox address and password in the mail app. If automatic setup cannot complete, use the assigned UKC server hostname from the hosting welcome email for both incoming and outgoing mail to avoid certificate-name warnings.
USERNAMEFull email addressUse it for incoming and outgoingINCOMINGIMAP 993SSL/TLSOUTGOINGSMTP 587STARTTLS and authentication
What does Plesk Autodiscover do?
Autodiscover lets a compatible email app request the server names, ports and security settings associated with a mailbox. Plesk supports automatic configuration for several popular clients, but support varies by client version and domain configuration. Some newer Outlook versions and domains without web hosting may still require manual setup.
What manual settings should UKC shared-hosting customers use?
Setting
Recommended value
Username
Your complete email address
Password
The password for that mailbox, not the Client Area password
Incoming server
Your assigned hostname, such as ukc10.uk, ukc11.uk, ukc12.uk or ukc13.uk
Incoming protocol
IMAP, port 993, SSL/TLS
Outgoing server
The same assigned hostname
Outgoing protocol
SMTP, port 587, STARTTLS, with authentication enabled
SMTP alternative
Port 465 with implicit SSL/TLS and authentication
What should you check when automatic setup fails?
1
Confirm the mailbox works
Sign in through the webmail address for the assigned server before changing the mail app.
2
Check the complete username
Use the full address, including the domain, for both incoming and SMTP authentication.
3
Use the server hostname
Copy it from the UKC hosting welcome email or Plesk Mail Client Setup page.
4
Remove an incomplete account
If the app saved incorrect automatic settings, remove that account profile and add it manually.
Autodiscover questions
Does Autodiscover change my mailbox?
No. It helps the app find connection settings. The mailbox, messages and password remain on the server.
Should I use IMAP or POP?
Use IMAP for most customers because messages and folders remain synchronised across devices. Secure POP on port 995 is available when there is a specific need to download mail.
Why does webmail work when Outlook does not?
The mailbox and password may be correct while the app has the wrong server, port, encryption or SMTP-authentication setting.
Can I use webmail.ukc.uk?
That hostname is for Custom Domain Email on the parking service. A shared-hosting mailbox uses the webmail address for its assigned ukc10.uk to ukc13.uk server.
Automatic setup did not finish?
Use the assigned server hostname and secure manual settings
The current email guide has app-specific steps and a support route.
The cheapest plan is the one that still includes what your website needs
Cheap web hosting is good value only when the renewal price, VAT, SSL, backups, security, control panel, website builder, email and support all fit the job. Compare the full recurring cost and the tools included, not just the headline price.
UKC hosting currently starts at £4.95 per month excluding VAT. The current WHMCS price is recurring, so the same listed price applies at renewal unless the product price changes in the future. The order summary shown before payment is the final price to check.
Use this checklist before choosing any hosting provider. It exposes costs and limitations that a low introductory price can hide.
1. Renewal price
Check what you will pay after the first billing period. A heavily discounted first term can become expensive at renewal. UKC’s current hosting prices are recurring rather than first-term promotional prices.
2. VAT and the real total
Confirm whether VAT is included. UKC hosting prices are displayed excluding VAT, and the order summary calculates the amount due before payment.
3. SSL certificates
SSL protects information exchanged with your website and enables HTTPS. Check whether certificates are included and how they are managed. UKC hosting includes Let’s Encrypt SSL tools through Plesk.
4. Backups and restore access
Ask how backups are scheduled, where they are stored, how long they are retained and how a restore works. UKC provides Plesk Backup Manager for scheduling, managing and restoring backups. Retention and available storage depend on the service configuration.
5. Website security
Look beyond the word secure. Check for HTTPS, malware protection, software updates and account controls. UKC combines Let’s Encrypt SSL, Imunify security tools and Plesk account controls.
6. Control panel
A good control panel makes domains, files, databases, email and applications easier to manage. Current UKC web hosting plans use Plesk Obsidian.
7. Website builder
If you do not want to code, confirm that a builder is included rather than sold as a separate add-on. SiteJet’s drag-and-drop website builder is included with current UKC hosting plans.
8. Email limits
Check whether your plan includes real mailboxes, not only forwarding, and note any storage or address limits. UKC mailbox allowances range from 1 to unlimited, depending on plan.
9. Support route
Know how to get help before you need it. UKC provides first-line human support 24 hours a day through helpdesk tickets. Use your customer account to open and follow a ticket.
What is included with UKC web hosting?
The following comparison is based on the current UKC hosting range and its production storefront. Exact resource limits vary by plan.
Feature
Current UKC provision
Why it matters
Plesk Obsidian
Included across the hosting range
Manage websites, files, databases, email and applications from one control panel.
SiteJet Website Builder
Included with current hosting plans
Create a responsive website with a drag-and-drop editor.
SSL
Let’s Encrypt SSL tools included
Serve your website over HTTPS without buying a separate basic certificate.
Security
Imunify security tools
Adds server-side protection alongside sensible passwords, updates and website maintenance.
Backups
Plesk Backup Manager
Schedule, manage and restore backups. Check retention and storage for the selected service.
WordPress
WordPress Toolkit
Install and manage WordPress from Plesk.
Email
1 to unlimited addresses, depending on plan
Use addresses at your own domain. Choose a plan with enough mailboxes for your team.
Support
24-hour first-line human helpdesk ticket coverage
Submit a helpdesk ticket whenever you need assistance.
Compare current UKC hosting plans
These are the current recurring monthly prices and core limits in WHMCS. Prices exclude VAT. Annual billing is also available and the checkout shows the full amount before payment.
Plan
Monthly
Websites
Storage
Email addresses
MySQL databases
Micro Web+SSL
£4.95
1
1 GB
1
1
Basic Web+SSL
£9.95
Up to 3
5 GB
50
1
Professional Web+SSL Most popular
£14.95
Up to 15
25 GB
250
5
Unlimited Web+SSL
£19.95
Unlimited
Unlimited
Unlimited
Unlimited
Ready to compare?
Choose the hosting plan that fits your website
Compare current prices, limits and billing periods in the UKC hosting store.
No. The smallest suitable plan is usually better value than the lowest headline price. Check renewal cost, VAT, storage, email, databases, backups, security and support before deciding.
Will my hosting price increase at renewal?
UKC’s current monthly and annual hosting prices are recurring rather than first-term promotional prices. A product price can change in the future, so check your renewal notice and current account information before renewal.
Does UKC hosting include VAT?
Displayed UKC hosting prices exclude VAT. WHMCS calculates the applicable tax and shows the total in the order summary before payment.
Are SSL and a website builder included?
Current UKC hosting includes Let’s Encrypt SSL tools and the SiteJet website builder. The number of websites and available resources depend on the plan.
Can I host WordPress?
Yes. UKC hosting includes Plesk and WordPress Toolkit to help install and manage WordPress. Choose a plan with enough storage, databases and resources for your site.
How do I get support?
UKC provides first-line human support 24 hours a day through helpdesk tickets in the customer account.
Open WordPress Toolkit, choose the domain and let Plesk create the site
The quickest supported way to install WordPress on UKC shared hosting is through WordPress Toolkit in Plesk Obsidian. It creates the files and database for you, then provides one place to manage login, updates, security and backups.
INCLUDEDWordPress ToolkitAvailable with UKC shared hostingINSTALLFiles and databasePlesk prepares them automaticallyMANAGEUpdates and securityControl the site from one dashboard
What do you need before installing WordPress?
1
An active hosting plan
WordPress needs shared web hosting. A domain registration and its free Domain Website Builder are not a WordPress hosting account.
2
The domain in Plesk
The intended domain or subdomain must be attached to the hosting service before it can be selected for installation.
3
The correct location
Install at the root for the main website, or choose a folder such as blog only when you want the site at that address.
4
Private administrator details
Use a strong, unique password and an email address you can access. Do not use admin as the username.
How do you install WordPress in Plesk Obsidian?
1
Sign in to the UKC Client Area
Open your active hosting service and use its control-panel link. This sends you to the correct assigned Plesk server.
2
Open WordPress Toolkit
Choose WordPress from the Plesk navigation. If you cannot reach Plesk, use the Plesk login guide.
3
Select Install
Click Install. Choose the domain, protocol and installation path carefully. Leave the path empty when WordPress should be the main site.
4
Enter the website details
Add a clear site title and choose the language. You can change these later from the WordPress dashboard.
5
Create the administrator
Use a distinctive username, a strong generated password and a monitored email address. Save the credentials in a password manager.
6
Install and open the dashboard
Review the update settings, start the installation and wait for Plesk to finish. Use Log in on the WordPress Toolkit card to open the dashboard.
What should you do immediately after installation?
HTTPS
Enable the free SSL certificate
Use Plesk to issue a Let’s Encrypt certificate, redirect visitors to HTTPS and confirm the address opens without a browser warning.
Updates
Review automatic updates
Keep WordPress core, plugins and themes current. Outdated components are a common source of security problems.
Backups
Configure Backup Manager
Create a backup before major changes and schedule suitable account backups. UKC also maintains daily server-side backups for recovery requests.
Security
Apply Toolkit security measures
Review WordPress Toolkit security recommendations and keep Imunify protection active. Remove unused plugins and themes.
After these checks, set the site title, permalink format and privacy option in WordPress. Build the essential pages first, then add only the plugins the website genuinely needs.
Should you use WordPress or SiteJet?
Both are included with UKC shared hosting. The better choice depends on how you want to build and maintain the website.
Choose WordPress for flexibility
WordPress is well suited to blogs, content-led websites and projects that need its large theme and plugin ecosystem. It also requires ongoing updates and careful plugin choices.
Choose SiteJet for visual simplicity
SiteJet is the primary drag-and-drop builder included with UKC hosting. It is a strong choice when you want to design a business website visually without maintaining WordPress plugins.
How do you bring an existing WordPress site into Plesk?
Import an accessible WordPress site
In Plesk, open Websites and Domains, choose WordPress and use Import. Follow the prompts and test the copied site before changing DNS.
Ask for help with a complex move
Large sites, stores, custom configurations and sites with active orders or memberships need a planned migration. Keep the old service active until the new copy is verified.
WordPress installation troubleshooting
WordPress is not shown in Plesk
Confirm you opened the correct shared hosting service. If WordPress Toolkit is still unavailable, contact support with the service name.
The domain is not listed
Add the domain or subdomain to the hosting account first, then return to WordPress Toolkit and restart the installation.
The location contains files
Stop and identify the existing content. Back it up or choose a genuinely empty path before installing.
The site shows a certificate warning
Issue a Let’s Encrypt certificate for the domain and use HTTPS only after DNS points to the hosting server.
A plugin causes an error
Disable the most recently added plugin from WordPress Toolkit or the dashboard, then check its requirements and support information.
You cannot log in
Use the WordPress Toolkit login control or reset the administrator password there. Never send the password in a support ticket.
WordPress installation questions
Is WordPress included with every UKC shared hosting plan?
Yes. UKC shared hosting includes Plesk WordPress Toolkit. WordPress itself is open-source software, while the hosting plan supplies the server resources and management tools.
Do I need to create a database manually?
No. WordPress Toolkit creates and configures the database during a normal installation.
Can I install more than one WordPress website?
The hosting plan’s website and resource limits still apply. Check the current plan allowance before adding another site.
Can I install WordPress on a parked domain without hosting?
No. A parked UKC domain includes Domain Website Builder for a single-page site, but WordPress needs a shared hosting service or another suitable server.
Are WordPress updates automatic?
WordPress Toolkit provides update controls and can automate selected updates. Review the settings, maintain backups and check the website after significant changes.
Can UKC restore my WordPress site?
You can restore backups created in Plesk Backup Manager. UKC also keeps daily server-side backups and can assist with a restore request, subject to the available retention point.
Build and publish a multi-page website from Plesk with Sitejet
Sitejet Website Builder is included with every UKC shared web hosting plan. Choose a template, edit pages visually and publish to your hosting space without writing code. Back up an existing site before publishing because Sitejet replaces the files in the domain’s document root.
INCLUDEDAll shared hosting plansNo separate builder chargeEDITORVisual drag and dropTemplates and responsive designPUBLISHINGUses your hosting spaceBack up existing files first
How do you open Sitejet in Plesk?
1
Open your hosting service
Sign in to the UKC Client Area and use the Plesk login for the correct shared-hosting account.
2
Open Websites and Domains
Choose the domain you want to build. Add it to the subscription first if it is not already present.
3
Choose Sitejet Builder
Use the Get Started or website-creation option for the domain and select Sitejet.
4
Choose a template
Select a suitable layout, then replace its example content with your own business information.
What can you do in Sitejet?
Create multiple pages
Build a structured site with service, about, contact and other pages rather than one parked-domain page.
Edit visually
Change text, images, spacing, colours and sections in the browser and preview responsive layouts.
Use consistent settings
Set common fonts, colours and elements so the whole website feels connected.
Manage search basics
Use descriptive page names, titles and content. Builder tools help presentation, but cannot guarantee rankings.
What should you check before publishing?
Back up the current website
Plesk warns that publishing Sitejet removes existing document-root files and replaces them with Sitejet files.
Point the domain correctly
The domain should resolve to the hosting server before publication and normal public testing.
Check every customer route
Test navigation, telephone and email links, forms, policy pages and mobile layouts.
Enable HTTPS
Issue a free Let’s Encrypt certificate in Plesk and confirm the site loads securely.
Sitejet or the Domain Website Builder?
Domain Website Builder
Included with every parked domain. It creates an AI-assisted single page with unlimited edits and an advanced HTML editor.
Sitejet Website Builder
Included with every shared-hosting plan. It supports a fuller multi-page website and publishes into hosting.
Legacy Presence Builder
Some customers still use it, but Sitejet is the current and more capable option for new shared-hosting sites.
WordPress and other apps
Plesk also includes WordPress Toolkit and one-click applications when a CMS is a better fit.
